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The Westin Jackson

Property class: 4

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Photo gallery for The Westin Jackson

A modern hotel entrance with a covered walkway, large windows, and a well-lit facade.
A modern bar area with a long counter, bar stools, and a variety of bottles.
A swimming pool with four wicker chairs and a small table, surrounded by large windows.
An outdoor dining area with wicker furniture and red umbrellas, overlooking a modern building with the name "WESTIN" on the facade.
Two people walking in a hallway with a modern interior design, including a wooden frame and a wall with black and white photographs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Mississippi Museum of Art
    ‪6 min walk‬
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi State Capitol
    ‪15 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Junior Suite, 1 King Bed

  • 403 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed

  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Executive Room, 2 Queen Beds

  • 413 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Smoking

A hotel room with a bed, a sofa, a coffee table, a TV, and a desk.

Executive Suite, 1 King Bed, Smoking

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

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A large, historic building with a central dome and multiple wings, surrounded by a well-maintained park and modern buildings in the background.

Hilton Jackson

Jackson
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 1,006 reviews
$101 nightly
The price is $113
Oct 26 - Oct 27
Total with taxes and fees
Hilton Jackson

About the neighborhood

Jackson

Located in Downtown Jackson, The Westin Jackson is within a 10-minute stroll of sights such as Mississippi Governor's Mansion and Russell C Davis Planetarium. This 4-star hotel has 203 guestrooms and offers a full-service spa, an indoor pool, and a gym.

What's nearby

  • Mississippi Museum of Art - 6 min walk - 0.4 miles
  • Mississippi Governor's Mansion - 6 min walk - 0.4 miles
  • Jackson Convention Complex - 8 min walk - 0.5 miles
  • Mississippi Civil Rights Museum - 13 min walk - 0.7 miles
  • Mississippi State Capitol - 15 min walk - 0.8 miles

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬13 min walk
  • ‪Mayflower Cafe - ‬12 min walk
  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪The Walk-In - ‬6 min walk

About this property

The Westin Jackson

The Westin Jackson features a full-service spa, an indoor pool, and a gym. Valet parking is offered for USD 32 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
50-inch LED TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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A spacious lobby with a grand staircase, seating area, and a central decorative plant.
Hilton Garden Inn Jackson Downtown
Downtown Jackson
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
6.8 out of 10, 1,004 reviews
$84 nightly
The price is $94
Oct 26 - Oct 27
Total with taxes and fees
Hilton Garden Inn Jackson Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 21.60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at The Westin Jackson?

The Westin Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Jackson?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on Nov 1, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Jackson?

This hotel is situated in Downtown Jackson within a 10-minute walk of Mississippi Museum of Art, Mississippi Governor's Mansion, and Russell C Davis Planetarium. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Is there parking available at The Westin Jackson?

Yes, uncovered valet parking is offered for USD 32 per day with in/out privileges.

Is there a spa at The Westin Jackson?

Soul Spa is the hotel's spa and services include body treatments, massages, and facials. The spa is not open daily but only on select days.

Does The Westin Jackson feature a casino on the premises?

No, The Westin Jackson doesn't have a casino.

Will I find an indoor pool at The Westin Jackson?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at The Westin Jackson?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at The Westin Jackson?

No, there isn't a spa tub at this hotel.

Does The Westin Jackson have a restaurant that serves breakfast?

Yes, The Westin Jackson serves a full breakfast for a surcharge each morning at Estelle Southern Table.

Will The Westin Jackson allow pets to stay for free?

Yes, dogs can stay for free at The Westin Jackson.

Are there connecting rooms at The Westin Jackson?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Westin Jackson?

The closest major airport to The Westin Jackson is Evers Intl. Airport (JAN), which is 11.7 mi away (16 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.9 mi away (17-minute drive).

Are there rooms with balconies at The Westin Jackson?

No, you won't find guestrooms with balconies at The Westin Jackson.

The Westin Jackson Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1005 reviews
Rating 8 - Good. 162 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very comfortable beds
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly desk at check in, great staff, very clean, nicest hotel in Jackson.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant. Quiet, clean, pleasant room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like a Resort on an island somewhere…Super Cleannnnnnnnn and some… This is the best hotel in Jackson, Ms hands down….. Restaurant style with a bar area like a bar should be with nice music….. The staff was amazing and everyone you meet Greeted you with Sir or Mam at all times….. Once again if you’re looking for a clean and safe hotel this is the spot to be… Can’t wait to go back next weekend lol
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving through so all we needed was a comfy bed and a restaurant we could walk to- The Westin provided both. The on-site restaurant was FANTASTIC and our server Dre was very knowledgeable about the cuisine. Check in and out was smoothly handled by Anisha & Chris, who were both very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room; Great stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The only issue I had was one of top blanket had a stain, and the bottom comforter needed to be replaced they were old. But the staff was great and it was a convenient location for our events.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay...
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service with bellmen
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Checked in late & had to load our own bags. Not used to loading our own bags at Westin.Valet boys just parked car & didn’t help with bags when arriving. When we left, there were workers to assist.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay. It was so clean, and the food was great. The only thing to note is they only have on street parking that you need to pay for. If not you have to pay 28.00/day for valet parking. I was able to get street parking but if you plan to get back later evenings, plan to valet. very cool piece of history. The restaurants around town are unreal with how good the food is. Definitely would recommend coming back. The staff from check in, to the bar staff was incredible. Mississippi set the tone for the nicest people I think I've ever met!!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel is really nice and the beds are super comfy.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love the spa
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nice stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Slept great and enjoyed the bar and restaurant! Staff was extremely friendly and we were so please we could bring our dog with us.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Staff was so nice!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We live locally & had an event with friends downtown and was really impressed with the Westin. If you needed a place to stay in downtown Jackson, this is your best bet.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

I enjoyed everything the staff, cleanliness of our room ,
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities
We never received housekeeping service and after several requests, they brought us fresh towels and emptied the trash. The front desk staff didn't seem the least bit concerned and offered no apology.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very seedy area. Within 1/2 mile were two strip clubs and an adult book store.
Stayed 1 night in May 2026