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Recent guest reviews

THE ONLY THING I DID NOT LIKE IS THE FOOD, THE FOOD IS NASTY..

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The checkin process went very smooth, access to the room was good. the room was clean and quiet. the on site dinig was comfortale and safe.

Needs a deep cleaning. They wipe to clean but the shower needs to be deep clean. I asked for a rag and a clean bottle at the front desk. They gave it to me. I sprayed and wiped a bunch of black mold and gunk off the water shield on the bottom of the shower door. Not what I expected from a Westin. I have been to LaQuinta cleaner than this. Bobby at the front desk was excellent and always greating. I wouldn't of added this review but since I am paying close to $200/ night I expect better.

THE PROPERTY WAS LOCATED IN SAFE, SECURE, EASILY ACCESSIBLE AREA NEAR LAW ENFORCEMENT. IT WAS ALSO LOCATED NEXT TO CONVENTIONN CENTER. THERE WAS EASY CHECK IN, MASKS WORN, SAFE DISTANCE.

Great service enjoyed the stay Will stay there again

Easy and fast check in. The property and room were upscale. Great stay.

Everything about it stay was wonderful! We were passing through moving our son home from TX. We were also traveling with our pet. It was perfect from check in to check out. The beds were so comfortable, and that shower!!! Amazing!

Tables for two in restaurant in awkward spots. Delicious breakfast but expensive.

The property was very beautiful. The restaurant's decor and food were fantastic! My room was not cleaned -even though I requested that it be cleaned each day and upon returning from being away from my room one day, the door was left open. I was extremely upset about my hotel room door being left open. After complaining about not having my room cleaned, housekeeping came the following day to clean the room and left the dead bolt lock in a a way that left my door unlocked. My pocketbook and valuables had been left in the room so this upset me. Although the hotel is very nice and updated, the customer service was lacking as far as housekeeping goes. The ladies at the front desk were extremely friendly and the restaurant 's staff were very pleasant as well. I would not stay at this hotel again.

The Westin in a thoroughly modern, centrally located and well run hotel in the heart of Jackson. It is our hotel of choice when visiting Jackson.

South Congress Street Jackson MS

Hotel highlights

  • Walking distance to Jackson Convention Complex
  • Onsite dining
  • Spa
  • Indoor pool

Located in Downtown Jackson within a short walk of Jackson Convention Complex, The Westin Jackson is within a mile (2 km) of other popular sights such as Mississippi Coliseum. This 4-star hotel has 203 guestrooms and offers a full-service spa, an indoor pool, and a health club.


Dining

This hotel is home to a bistro and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

The 203 rooms have an array of amenities, including iPod docks, minibars, and coffee makers. Guests can expect WiFi and 50-inch LED TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. Other standard amenities include safes, phones, and ironing boards.


Property features

The Westin Jackson features a full-service spa, an indoor pool, and a health club. Valet parking is offered for USD 22 per day. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Guest reviews for The Westin Jackson

Everyone (19) Couples (1) Family (6)
3
Family with small children

THE ONLY THING I DID NOT LIKE IS THE FOOD, THE FOOD IS NASTY..

By on Apr 19, 2021

5
Business Business

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By on Apr 10, 2021

5
Family Business Business

The checkin process went very smooth, access to the room was good. the room was clean and quiet. the on site dinig was comfortale and safe.

By on Mar 30, 2021

2
Family

Needs a deep cleaning. They wipe to clean but the shower needs to be deep clean. I asked for a rag and a clean bottle at the front desk. They gave it to me. I sprayed and wiped a bunch of black mold and gunk off the water shield on the bottom of the shower door. Not what I expected from a Westin. I have been to LaQuinta cleaner than this. Bobby at the front desk was excellent and always greating. I wouldn't of added this review but since I am paying close to $200/ night I expect better.

By on Mar 29, 2021

5
Business Business

THE PROPERTY WAS LOCATED IN SAFE, SECURE, EASILY ACCESSIBLE AREA NEAR LAW ENFORCEMENT. IT WAS ALSO LOCATED NEXT TO CONVENTIONN CENTER. THERE WAS EASY CHECK IN, MASKS WORN, SAFE DISTANCE.

By on Mar 2, 2021

5
Everyone

By on Feb 15, 2021

5
Everyone

Great service enjoyed the stay Will stay there again

By , from Jackson MS on Aug 10, 2020

5
Everyone

By on Jun 10, 2020

4
Everyone

By on May 25, 2020

5
Business Business

Easy and fast check in. The property and room were upscale. Great stay.

By on Mar 17, 2020

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