Overall, able to get us in last minute when passing through but the rooms were dirty. Staff members were very nice and helpful.
Very clean and nice place to stay
Was booked dual queen beds. This room 416 had 2 full size beds. Definitely NOT QUEEN
The check-in took entirely too long. There's a $100 deposit/incidental fee that you recieve back which is normal for hotels; however, it wasn't mentioned on Orbitz or the hotels' official website. They don't accept online bank cards such as Chime, Venmo, etc. which isn't mentioned on Orbitz or the hotels' official website either. Overall the hotel was okay. It was in a really good area with lots of restaurants near by to choose from.
Front desk could’ve been a little nicer. We came in at 12:00 am and I called ahead of time to let them know I would a little late. No problems checking in or out. Comfy room with cold A/C
Staff was very friendly
It was located right off the interstate.
The staff was very nice and attentive-and if I was basing it entirely on staff, this review would be amazing. Unfortunately, the property is not well maintained. The elevator stunk, the halls stunk, the rooms stunk. The bathroom was dirty. The siding was falling off the wall. There were splatters of 'something' on the walls. Overall, the owners need to invest in fixing up their property. The pool was also green and disgusting-and we picked this place so the kids could swim after 7 hours in the car.
Baymont by Wyndham Jackson/Ridgeland is located within a few miles (5 km) of Woodworth Chapel and Boddie Mansion (Tougaloo Mansion House). This 121-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Guests can expect free WiFi and 55-inch TVs with cable channels. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Renovated in 2022, Baymont by Wyndham Jackson/Ridgeland offers a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Overall, able to get us in last minute when passing through but the rooms were dirty. Staff members were very nice and helpful.
Very clean and nice place to stay
Hello Matthew,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Was booked dual queen beds. This room 416 had 2 full size beds. Definitely NOT QUEEN
Hello Charles, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.
The check-in took entirely too long. There's a $100 deposit/incidental fee that you recieve back which is normal for hotels; however, it wasn't mentioned on Orbitz or the hotels' official website. They don't accept online bank cards such as Chime, Venmo, etc. which isn't mentioned on Orbitz or the hotels' official website either. Overall the hotel was okay. It was in a really good area with lots of restaurants near by to choose from.
Hello Jamishela, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Front desk could’ve been a little nicer. We came in at 12:00 am and I called ahead of time to let them know I would a little late. No problems checking in or out. Comfy room with cold A/C
Hello Mallorie, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Staff was very friendly
Hello Lawrence, We appreciate the comments, especially with regards to your opinion of our staff. I hope that we will impress you with exemplary service during future visits.
It was located right off the interstate.
Hello Tarsha,Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
The staff was very nice and attentive-and if I was basing it entirely on staff, this review would be amazing. Unfortunately, the property is not well maintained. The elevator stunk, the halls stunk, the rooms stunk. The bathroom was dirty. The siding was falling off the wall. There were splatters of 'something' on the walls. Overall, the owners need to invest in fixing up their property. The pool was also green and disgusting-and we picked this place so the kids could swim after 7 hours in the car.
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.
Thank you for the review of the Baymont by Wyndham Jackson MS. I am pleased the staff were very nice and helpful. I apologize there were some housekeeping issues while you stayed. We are always looking to improve the guest experience. Thank you for the fair and honest comments.