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Recent guest reviews

It was clean, safe and quiet.

Resort? perhaps once upon a time, never seen such a dirty resort ... the corridor leading to the rooms was always very dirty, the lift also and not to mention the public restrooms which, besides being dirty, I found them completely without toilet paper. I chose this hotel for the swimming pool but unfortunately it was unusable because it was closed, the room has no coffee maker, the furniture doors fall off, we asked for clean towels from 11 am to 6 pm when finally someone came to bring them to us and half were so dirty that even the boy was shocked to see them. They even charged us the resort fee, I wanted to go and ask for a refund of a fee for something that isn't there but my husband was so angry that he didn't want to stay 5 more minutes.

This is as usual the best property in the area. The staff is always excellent. The rooms are always clean. The restaurants are great. This is just a really nice place to stay and enjoy yourself.

Went for work. Staff was friendly and the room was clean. Ate at one of the burger joints, food was good. Right next to the gold spike and not far from 2 other casinos. Their casino floor was clean with sports book, slots and table games. They even have the new live self service craps table.

Rooms were clean, food was expensive, staff was friendly

Upon waking up to check-out I saw bed bugs in our bed and I took photos. Getting ready to take a shower and noticed the shower/tub was dirty. It had residue from previous guest! From then on I felt itchy and uncomfortable. My boyfriend and I informed the front desk staff and supervisor. The supervisor would not comp our stay and stated someone will have to check behind us. I tried to show photos and she said they wouldn't be valid. So we had to pay for a nasty, dirty room. This is unacceptable and we will never stay at Horseshoe Casino again.

Overcharged me during my stay. I wasn’t aware that prices would change.

Easy Check in Clean Room Convenient Quiet Friendly Staff

The room was nice but we didn’t have any garbage bags or toilet paper in room. We had one towel and two rags to use. Dust was all over the desk and glasses for the ice bucket was covered with dust also.

Staff and Property was Great, Room had Bugs, very Dusty, Drinking Glass had Lipstick on Them; I'm asking for Refund.

Forgot that the casinos allowed smoking. Prefer non smoking casinos

Not a fan of no coffee makers in the room but the free starbucks voucher was nice. Skeptical about all the different charges.

It was amazing. We had a great time the whole weekend we were there but the mosquitoes are horrible

Room was dirty. Room was a Pie shape room. Window lookout in a corner with a Concrete wall. Bathroom floor had row of Body hair down the tub. Behind Bathroom door dirt was caked. First time and last time.

A little too dark in hallways, shower was only a trickle, other than that , great place

Casino Center Dr Robinsonville MS

Hotel highlights

  • Free valet and self parking
  • Onsite dining
  • Casino
  • Outdoor pool

Horseshoe Tunica Casino and Hotel places you next to Mississippi River and Horseshoe Tunica Casino. This 3.5-star hotel has 500 rooms and welcomes guests with 6 restaurants, a casino, and an outdoor pool.


Dining

There are ample dining options with 6 onsite restaurants, including Jack Binion's Steak, which specializes in American cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 8 AM to 11 AM.


Rooms

Horseshoe Tunica Casino and Hotel's 500 rooms provide refrigerators, free local calls, and safes. Guests can expect to find WiFi and 42-inch LED TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

Guests of Horseshoe Tunica Casino and Hotel enjoy a casino, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include WiFi in public areas, conference space, and coffee/tea in a common area.

Room options

Premium Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Premium Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for Horseshoe Tunica Casino and Hotel

Everyone (18) Couples (12) Family (5) Other (1)
5
Everyone

It was clean, safe and quiet.

By on Jul 13, 2021

Review comment responded on Jul 13, 2021

Thank you for the awesome rating.

2
Everyone

Resort? perhaps once upon a time, never seen such a dirty resort ... the corridor leading to the rooms was always very dirty, the lift also and not to mention the public restrooms which, besides being dirty, I found them completely without toilet paper. I chose this hotel for the swimming pool but unfortunately it was unusable because it was closed, the room has no coffee maker, the furniture doors fall off, we asked for clean towels from 11 am to 6 pm when finally someone came to bring them to us and half were so dirty that even the boy was shocked to see them. They even charged us the resort fee, I wanted to go and ask for a refund of a fee for something that isn't there but my husband was so angry that he didn't want to stay 5 more minutes.

By on Jul 1, 2021

Review comment responded on Jul 11, 2021

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please always feel free to speak to someone in management. We love to correct any dissatisfaction before you leave to insure a great experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Management Team

5
Everyone

This is as usual the best property in the area. The staff is always excellent. The rooms are always clean. The restaurants are great. This is just a really nice place to stay and enjoy yourself.

By on May 7, 2021

Review comment responded on May 8, 2021

Thank you for your awesome feedback. Thank you for staying with us.

4
Business Business

Went for work. Staff was friendly and the room was clean. Ate at one of the burger joints, food was good. Right next to the gold spike and not far from 2 other casinos. Their casino floor was clean with sports book, slots and table games. They even have the new live self service craps table.

By on Apr 14, 2021

Review comment responded on Apr 14, 2021

Thank you so much.

5
Everyone

By on Apr 7, 2021

Review comment responded on Apr 21, 2021

thank you so much

5
Family

Rooms were clean, food was expensive, staff was friendly

By on Mar 24, 2021

Review comment responded on Apr 1, 2021

Thank you...

3
Everyone

By on Nov 28, 2020

Review comment responded on Dec 2, 2020

Dear Guest, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Alma Shirley

2
Partner Couples Friends

Upon waking up to check-out I saw bed bugs in our bed and I took photos. Getting ready to take a shower and noticed the shower/tub was dirty. It had residue from previous guest! From then on I felt itchy and uncomfortable. My boyfriend and I informed the front desk staff and supervisor. The supervisor would not comp our stay and stated someone will have to check behind us. I tried to show photos and she said they wouldn't be valid. So we had to pay for a nasty, dirty room. This is unacceptable and we will never stay at Horseshoe Casino again.

By , from Memphis, TN on Nov 21, 2020

Review comment responded on Nov 24, 2020

Hello, My name is Alma. I cant find a reservation in the name Orbitz Please called the front desk so I can follow up with this matter. I do apologize for the inconvenience.

3
Partner Couples

Overcharged me during my stay. I wasn’t aware that prices would change.

By on Aug 12, 2020

Review comment responded on Aug 12, 2020

Dear Guest, Thank you for taking the time to review and rate our hotel and casino. We appreciate your feedback regarding your prices. The prices does not change unless you authorize changes. Hopefully you spoke with management before leaving. If not, we would love to look into this for you. Our goal is to provide each and every guest with exceptional customer service, with lots of Southern hospitality thrown in. Sincerely,

4
Partner Couples

Easy Check in Clean Room Convenient Quiet Friendly Staff

By , from Starkville on Jul 25, 2020

Review comment responded on Jul 25, 2020

Dear Ada, Thank you for the great review of our hotel! We are glad that you enjoyed your stay! We hope to see you again very soon. Sincerely,

Horseshoe Tunica Casino and Hotel

1021 Casino Center Dr, Robinsonville, MS 38664
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