Great hotel
The housekeeping needs to do a much better job, The bathtub had around the tile. The tub was cracked. The coffee pot was so dusty on the top and outside. There were lots of candy wrappers in the nightstand drawer. Carpet in room and throughout the hotel is very worn and bare in some spots. Great hotel for me with my event next doors. I've stated here several times and it really needs some work and better housekeeping.Eddie in the restaurant is fantastic as always.
The rooms can be updated
Nice pool, but rooms and amenities need to be upgraded.
Nice room, but was handicapped and wouldnt move us because booked through third party.
The location of the property and the property was well secured.
Nice, clean property within walking distance of a couple of restaurants and right off main toad.But was in a safe clean area of town. Friendly staff. Pool looked nice but unfortunately we didn’t get to use because someone made a mess.
The hotel, in general, was nothing special, but it was fine. A bit overpriced, largely likely due to the Hilton brand name. However, the really damning issue was that the next morning, the fire alarm went off while we were getting ready. My wife was in the shower. She quickly jumped out and got into a towel as we raced to evacuate. The blaring alarm and strobe light put us both into a panic. Upon entering the hallway, we noticed to cleaning ladies. We asked what was going on, and they apathetically commented that "this stuff just happens". Upon realising that there was no fire, I walked my wife to our truck, came back in, and brought this experience up to the two ladies at the front desk. I was informed that this has apparently been a recurring problem. No effort was made toward retaining us as Hilton patrons in the future, so long story short, we won't be back.
The hotel was clean, no odors, the A/C unit worked properly. Check in/Check out was easy. Front desk staff friendly.
I reserved a king room And they gave me a two queen bed without notyfing me, with the argument that the Ac was not working , I would not stay or reserve through this website anymore
The room was exactly as described and the staff were exceptionally friendly and professional. It is right on Main st , very convenient and has a great restaurant within walking distance .
Staff and cleanliness are great! Complimentary breakfast...continental...would be an extra "something special."
Good stay overall. Loved the indoor pool. Nice clean rooms. Friendly staff
Hilton Garden Inn Tupelo places you next to BancorpSouth Arena and within 2 miles (3 km) of Elvis Presley Center. This 3-star hotel has 158 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:00 AM.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Hilton Garden Inn Tupelo have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Great hotel
Thank you for taking the time out to rate us. We hope to see you on your next future travel plans.
The housekeeping needs to do a much better job, The bathtub had around the tile. The tub was cracked. The coffee pot was so dusty on the top and outside. There were lots of candy wrappers in the nightstand drawer. Carpet in room and throughout the hotel is very worn and bare in some spots. Great hotel for me with my event next doors. I've stated here several times and it really needs some work and better housekeeping.Eddie in the restaurant is fantastic as always.
Thank you for letting us know about the issues. I will pass this to our Executive Housekeeper to take care of it. I will also do a follow up as well. We do appreciate your feedback. Eddie is a one of kind I will tell him about the compliment. We will be undergoing full renovation late November 2022. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The rooms can be updated
We are expecting an upgrade late November 2022. Please pay us a revisited after completed. We are sure that you will love the new changes.
Nice pool, but rooms and amenities need to be upgraded.
Thank you for your positive review!
Nice room, but was handicapped and wouldnt move us because booked through third party.
Thank you for your comments. One of the perks about booking directly through the hotel is more choices of room types.
Thank you for your review. We hope to see you again on your next visit.
Thank you for taking the time out to rate us. We hope we see you on your next future travel plans.