I’m still trying to wrap my head around the fact that this place is rated a 7.9! It’s more like a 2.5. I booked to separate for our family trip to stop here for the night. One room the AC wasn’t working and the other room we had stained yellow sheets (white). We had dirty residue and random hairs all over the bathroom. A splatter on the side of the tub that was poop. The pool was foggy and had debris in it. Which was upsetting as we planned to take the kids swimming. Overall just wouldn’t return here at all.
Upgrading the rooms a little better with the beddings/ comforters
Very dirty Terrible breakfast
Everything vwas nice
Nice room & quiet.
The evening my husband went to check us in, our room had not been cleaned. They did put us in a suite after that. However the desk clerk was not at her station, and he kind of had to hunt her down. Last night when we got back, our room had not been cleaned and no clean towels. However the clerk on duty was very helpful and she did get us some clean towels. This hotel needs an upgrade! fixtures are old and grungy. Plus, no real breakfast.
Everything was old shabby and unkept.
Low water pressure in shower. Heat did not work properly and it was too noisy. Staff member who checked us in was very nice and accommodating. Room was clean and bed comfortable
verry spacious
Excellent! Will definitely return there on future trips!
Our bathroom had hair all over the floor. The TV remote was filthy. I feel $325 for a room is
The rooms could have been cleaned daily instead of twice a week. The gym sanitize wipes were dried out and useless.
It was nice that they had a pool. It was very clean and we had no issues with the room. The only concern I had was that my wife and I were moving and each pulling a trailer. There was no parking for anything but cars and there was no loop to even turn around in the back of the hotel. We had to park across the highway.
Ac was not working properly nothing was offered to me for this. I will not stay at the property again.
The room was dirty. Stains on the furniture and carpet. The room smelled like smoke and the door was broken.
Everything was clean . Staff was very polite and helpful.
We got here 40 mins early had to sit in parking lot until 3 then check in once in the room the mirror was falling off the wall call the front office and told them they never came to fix was sorry worried it was going to fall on my kids or me big safety issue
Located within a leisurely stroll of Mississippi Sandhill Crane National Wildlife Refuge, Country Inn & Suites by Radisson, Biloxi-Ocean Springs, MS is within a few miles (5 km) of Gulf Hills Golf Club. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Country Inn & Suites by Radisson, Biloxi-Ocean Springs, MS enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
I’m still trying to wrap my head around the fact that this place is rated a 7.9! It’s more like a 2.5. I booked to separate for our family trip to stop here for the night. One room the AC wasn’t working and the other room we had stained yellow sheets (white). We had dirty residue and random hairs all over the bathroom. A splatter on the side of the tub that was poop. The pool was foggy and had debris in it. Which was upsetting as we planned to take the kids swimming. Overall just wouldn’t return here at all.
Dear JASON, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager.
Upgrading the rooms a little better with the beddings/ comforters
On behalf of our entire staff at Country Inn & Suites by Radisson, Biloxi-Ocean Springs, MS - BILO we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations.
Very dirty Terrible breakfast
On behalf of our entire staff at Country Inn & Suites by Radisson, Biloxi-Ocean Springs, MS - BILO we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations.
Everything vwas nice
Thank you for staying with us and taking the time to rate our hotel.
Thank you for staying with us and taking the time to rate our hotel.
Nice room & quiet.
Thank you for staying with us and taking the time to rate our hotel.
The evening my husband went to check us in, our room had not been cleaned. They did put us in a suite after that. However the desk clerk was not at her station, and he kind of had to hunt her down. Last night when we got back, our room had not been cleaned and no clean towels. However the clerk on duty was very helpful and she did get us some clean towels. This hotel needs an upgrade! fixtures are old and grungy. Plus, no real breakfast.
Thank you for staying with us. We are sorry that you were not happy with your stay. We hope you will give us another chance.
Everything was old shabby and unkept.
Thank you for staying with us. We are sorry that you were not happy with your stay. We hope you will give us another chance.
Low water pressure in shower. Heat did not work properly and it was too noisy. Staff member who checked us in was very nice and accommodating. Room was clean and bed comfortable
We apologize about the inconvenience. We will do our best to keep customers satisfied in the future.
Dear Guest,I'm sorry to hear about your disappointing experience at the hotel. It sounds like you encountered multiple cleanliness and maintenance issues that made your stay far from pleasant. It's certainly frustrating when a property doesn't meet your expectations, especially when traveling with family. Your feedback is valuable, and it might be a good idea to share these concerns directly with the hotel management to address the issues you faced. This can also help them improve their services for future guests. Thank you for sharing your experience, and I hope your future trips are more enjoyable.Sincerely,Hotel manager