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Recent guest reviews

Booked the hotel through orbitz. The staff was extremely pleasant..... When we got to our room it smelt SO SO CLEAN! Pulled back the shower curtain & the corners of the bathtub wasn’t clean & the bed sheets were so thin the corners popped off & we was on a bare mattress with stains on it! It took me back because I’ve never actually seen a hotels bare mattress it always have some type of mattress cover over it so it was actually surprising. Also, there was a lot of “WHITE” stains on the pull out blue couch in our suite. It was a no go for us it was a pleasant booking process even when we got there it was very well orchestrated. It’s just the room was subpar.

Eazy to find and great room, i will use this hotel again

Good location. The amenities in the room were real nice. They had bath and body lotion and conditioner. They had a kcup coffee maker. The sink was outside of the bathroom. No steamy mirror and left more space. The beds had extra pillows and were quite comfortable.

My wife and I stayed here during our trip to Jackson for a concert. The staff was great and room was very clean and appeared to be newly renovated!

I usually will never say anything bad about facility since everyone has their standards and struggles. But I was very disappointed in this hotel for starters I found a bug in my bed, breakfast ran out before 8 AM and they took very long to replenish. Many clients were disappointed. Overall this hotel staff and personnel need some retraining. Good luck!

They need to clean the rooms before to provide access to the guest. Also they need to renovate all comforter set because they are looks dirty conditions!The breakfast is ok is not a buffet breakfast.

ok, except for the room was called non-smoking and it reeked of smoke and there were cigarette burns on the furniture and the bathtub(!). also sink was busted and patched poorly.

Hard to find because there is no sign! Staff was friendly. Room was clean but had a bad smell. It was late when I arrived and I just wanted to get to sleep so I didn't ask for another room. Continental breakfast was ok.

A swimming pool and microwave would have been nice. Exercise room equipment broken except for one machine could not use due to knee problems. The breakfast was plentiful except for last two days of stay when there were fewer people. Inadequate amount of coffee for most days--ran out. Very little food at breakfast the last two days. Housekeeping staff very good and room was spacious. Internet super slow due to inadequate broad band.

Tired worn out rooms. Broken shower rod and toilet seat. No guest service numbers available on in room phones. Inexpensive painted sign over entrance "Jackson Hotel" This cannot be a 3 star hotel!

Check in was a breeze, although perhaps a little too easy. Since my stay was pre-paid I would expect to have to show identification, but this was not required. The suites were very spacious, but the furniture was quite Spartan. The faucets all had dark, rusty water for the first few seconds and the bathtub in the first room we stayed in did not drain. We switched rooms after the first night after noticing a bug infestation. The new room had fewer bugs (few enough to go unnoticed by my wife). However, the second room had its own host of maintenance issues. There are plenty of other, newer hotels available around the fairgrounds for the value-conscious traveller. Consider them.

There's a 50/50 chance you'll get friendly staff, our room wasn't disgusting but it wasn't all that clean either. The location was perfect and for what we paid for the room it was a decent value. Their "king sized" beds are wide but I'm 5'7" and my feet almost hung over the edge of the bed. Also the "free cable" cuts in and out and the internet signal wasn't even enough for me to check my email.

My stay was great. Very convient to the area I needed to be. Room was clean staff was very nice. i actually recommended this hotel to someone in our group that needed to find a room when they arrived. The breakfast there was wonderful. I will stay again when in that area.

the hotel was right around the corner from where we were showing pigs. the staff was friendly and the rooms were clean.

I really enjoyed this place. I just wish I could have stayed longer. I am upset though. When I saw the rooms online they had a flat screen tv, but when I got there, my tv was dinosaur old. Other than the television every thing else is great. I will most defiantly come back to hotel.

For the price, this was a good hotel. The Staff was courteous, and the rooms were clean.

It served the purpose well enough (a place to sleep & bathe), but it wasn't anything to write home about (in a good way, that is). Contrary to the listing, there was an additional pet fee (which the hotel decided to waive, since we were obviously blindsided by it). The hot water was brown for quite a while, & there were no facial tissues or laundry bags in the room. The "free WiFi" was a completely ineffective joke, & the breakfast selections left much to be desired. We made other arrangements (but, in fairness, paid more) for our return trip.

For the cheap rate this hotel was right on the money. It served our need as a late night stop on our trip. The hotel room was clean. There was a little musky smell but overall very good night stay. The breakfast was good enough to get us on our way.

Greymont Ave Jackson MS

Hotel highlights

  • Walking distance to Mississippi Coliseum
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Mississippi Coliseum is a short stroll from Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel, and other popular attractions like Jackson Convention Complex are within a couple of miles (3 km). This 108-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel's 108 rooms are individually furnished and provide microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 6

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

Everyone (7) Business (9) Couples (9) Family (13) Other (5) Friends (2)
3
Family Business Business

Booked the hotel through orbitz. The staff was extremely pleasant..... When we got to our room it smelt SO SO CLEAN! Pulled back the shower curtain & the corners of the bathtub wasn’t clean & the bed sheets were so thin the corners popped off & we was on a bare mattress with stains on it! It took me back because I’ve never actually seen a hotels bare mattress it always have some type of mattress cover over it so it was actually surprising. Also, there was a lot of “WHITE” stains on the pull out blue couch in our suite. It was a no go for us it was a pleasant booking process even when we got there it was very well orchestrated. It’s just the room was subpar.

By on Apr 2, 2021

2
Everyone

By on Jan 26, 2021

1
Everyone

By on Oct 4, 2020

Review comment responded on Oct 5, 2020

We apologize that you had a poor experience with us. Please tell us what happened during your stay so that we can provide better service to future guests. ?

5
Everyone

Eazy to find and great room, i will use this hotel again

By on Sep 28, 2019

Review comment responded on Nov 26, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Good location. The amenities in the room were real nice. They had bath and body lotion and conditioner. They had a kcup coffee maker. The sink was outside of the bathroom. No steamy mirror and left more space. The beds had extra pillows and were quite comfortable.

By on Jun 30, 2019

5
Everyone

My wife and I stayed here during our trip to Jackson for a concert. The staff was great and room was very clean and appeared to be newly renovated!

By on Dec 2, 2018

2

sorry, but i am very disappointed with this hotel.

Everyone

I usually will never say anything bad about facility since everyone has their standards and struggles. But I was very disappointed in this hotel for starters I found a bug in my bed, breakfast ran out before 8 AM and they took very long to replenish. Many clients were disappointed. Overall this hotel staff and personnel need some retraining. Good luck!

By , from Tampa, Fl. on Jul 2, 2018

2
Everyone

They need to clean the rooms before to provide access to the guest. Also they need to renovate all comforter set because they are looks dirty conditions!The breakfast is ok is not a buffet breakfast.

By on Jun 6, 2018

3

ok, hope they don't slide

Other

ok, except for the room was called non-smoking and it reeked of smoke and there were cigarette burns on the furniture and the bathtub(!). also sink was busted and patched poorly.

By on Feb 3, 2013

2

has potential

Other

Hard to find because there is no sign! Staff was friendly. Room was clean but had a bad smell. It was late when I arrived and I just wanted to get to sleep so I didn't ask for another room. Continental breakfast was ok.

By on Jan 28, 2013

Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

310 Greymont Ave, Jackson, MS 39202
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