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Recent guest reviews

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The staff was very welcoming. The property and cleanliness was awful. The place felt dirty and masked with a fragrance. I picked Holiday Inn because they have a solid reputation, but this was disappointing, I didn’t even want to take advantage of the free breakfast. The rooms smelled of dirty mop water and masked with perfume or something. The bedding felt dirty. I hate giving such a bad review, but I wish I could get my money back for that stay.

The elevator stop working a day before I left and the hotel had no sense of urgency to fix it. No one was made aware of the issue they didnt complement the guest with anything

Disgusting!!! The “white” towels were beige, none of the electrical outlets worked, and there was hair EVERYWHERE!! Holiday Inn is off my list for “go-to” hotels!!!

I got double charge and then lead on a wild goose chase to get my money back

Booked the hotel through orbitz. The staff was extremely pleasant..... When we got to our room it smelt SO SO CLEAN! Pulled back the shower curtain & the corners of the bathtub wasn’t clean & the bed sheets were so thin the corners popped off & we was on a bare mattress with stains on it! It took me back because I’ve never actually seen a hotels bare mattress it always have some type of mattress cover over it so it was actually surprising. Also, there was a lot of “WHITE” stains on the pull out blue couch in our suite. It was a no go for us it was a pleasant booking process even when we got there it was very well orchestrated. It’s just the room was subpar.

Eazy to find and great room, i will use this hotel again

Good location. The amenities in the room were real nice. They had bath and body lotion and conditioner. They had a kcup coffee maker. The sink was outside of the bathroom. No steamy mirror and left more space. The beds had extra pillows and were quite comfortable.

My wife and I stayed here during our trip to Jackson for a concert. The staff was great and room was very clean and appeared to be newly renovated!

I usually will never say anything bad about facility since everyone has their standards and struggles. But I was very disappointed in this hotel for starters I found a bug in my bed, breakfast ran out before 8 AM and they took very long to replenish. Many clients were disappointed. Overall this hotel staff and personnel need some retraining. Good luck!

They need to clean the rooms before to provide access to the guest. Also they need to renovate all comforter set because they are looks dirty conditions!The breakfast is ok is not a buffet breakfast.

ok, except for the room was called non-smoking and it reeked of smoke and there were cigarette burns on the furniture and the bathtub(!). also sink was busted and patched poorly.

Hard to find because there is no sign! Staff was friendly. Room was clean but had a bad smell. It was late when I arrived and I just wanted to get to sleep so I didn't ask for another room. Continental breakfast was ok.

A swimming pool and microwave would have been nice. Exercise room equipment broken except for one machine could not use due to knee problems. The breakfast was plentiful except for last two days of stay when there were fewer people. Inadequate amount of coffee for most days--ran out. Very little food at breakfast the last two days. Housekeeping staff very good and room was spacious. Internet super slow due to inadequate broad band.

Tired worn out rooms. Broken shower rod and toilet seat. No guest service numbers available on in room phones. Inexpensive painted sign over entrance "Jackson Hotel" This cannot be a 3 star hotel!

Check in was a breeze, although perhaps a little too easy. Since my stay was pre-paid I would expect to have to show identification, but this was not required. The suites were very spacious, but the furniture was quite Spartan. The faucets all had dark, rusty water for the first few seconds and the bathtub in the first room we stayed in did not drain. We switched rooms after the first night after noticing a bug infestation. The new room had fewer bugs (few enough to go unnoticed by my wife). However, the second room had its own host of maintenance issues. There are plenty of other, newer hotels available around the fairgrounds for the value-conscious traveller. Consider them.

Greymont Ave Jackson MS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located within a 5-minute walk of Mississippi Trade Mart, Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel is within a 15-minute stroll of Mississippi Coliseum. This 108-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Guests can expect 40-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Standard Room

1 Twin Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

Everyone (10) Couples (10) Business (9) Family (17) Other (5) Friends (2)
4
Everyone

.

By on Dec 2, 2022

5
Everyone

By on Jul 16, 2022

2
Family Family with small children

The staff was very welcoming. The property and cleanliness was awful. The place felt dirty and masked with a fragrance. I picked Holiday Inn because they have a solid reputation, but this was disappointing, I didn’t even want to take advantage of the free breakfast. The rooms smelled of dirty mop water and masked with perfume or something. The bedding felt dirty. I hate giving such a bad review, but I wish I could get my money back for that stay.

By on Jun 9, 2022

2
Family

The elevator stop working a day before I left and the hotel had no sense of urgency to fix it. No one was made aware of the issue they didnt complement the guest with anything

By on May 2, 2022

1
Family Partner Couples

Disgusting!!! The “white” towels were beige, none of the electrical outlets worked, and there was hair EVERYWHERE!! Holiday Inn is off my list for “go-to” hotels!!!

By on Nov 25, 2021

5
Everyone

By on Jul 9, 2021

3
Family Business Business

I got double charge and then lead on a wild goose chase to get my money back

By on May 1, 2021

3
Family Business Business

Booked the hotel through orbitz. The staff was extremely pleasant..... When we got to our room it smelt SO SO CLEAN! Pulled back the shower curtain & the corners of the bathtub wasn’t clean & the bed sheets were so thin the corners popped off & we was on a bare mattress with stains on it! It took me back because I’ve never actually seen a hotels bare mattress it always have some type of mattress cover over it so it was actually surprising. Also, there was a lot of “WHITE” stains on the pull out blue couch in our suite. It was a no go for us it was a pleasant booking process even when we got there it was very well orchestrated. It’s just the room was subpar.

By on Apr 2, 2021

2
Everyone

By on Jan 26, 2021

1
Everyone

By on Oct 4, 2020

Review comment responded on Oct 5, 2020

We apologize that you had a poor experience with us. Please tell us what happened during your stay so that we can provide better service to future guests. ?

Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

310 Greymont Ave, Jackson, MS 39202
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