See all properties

Best Western Plus New England Inn & Suites

2.5 star property
Hotel in Berlin with an indoor pool and free breakfast

Choose dates to view prices

Photo gallery for Best Western Plus New England Inn & Suites

Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Lamentation Mountain State Park
    ‪17 min walk‬
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Jacuzzi, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchen, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Sofabed, Fireplace, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

About the neighborhood

Berlin

Located within 2 miles (3 km) of Silver Lake State Access Area, Best Western Plus New England Inn & Suites places you within a few miles (5 km) of Webster Square Shopping Center. This 57-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Safari Golf - 3 min walk - 0.2 miles
  • Lamentation Mountain State Park - 17 min walk - 0.9 miles
  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Checkered Flag Raceway - 2 min drive - 1.4 miles
  • Silver Lake State Access Area - 2 min drive - 1.1 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Casa Mia at the Hawthorne - ‬7 min walk
  • ‪Uncle D's Diner - ‬4 min drive

About this property

Best Western Plus New England Inn & Suites

Hotel in Berlin with an indoor pool and free breakfast
Guests staying at Best Western Plus New England Inn & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Suite, Multiple Beds | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Holiday Inn Express & Suites Meriden by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,002 reviews
$101 nightly
The price is $116
Feb 18 - Feb 19
Total with taxes and fees
Holiday Inn Express & Suites Meriden by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

What's there to see near Best Western Plus New England Inn & Suites?

This hotel is located in Berlin, close to New Britain Stadium, New Britain Museum of American Art, and Lake Beseck Beach. You'll also find Timberlin Golf Course and Silver Lake State Access Area within a short drive.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on Feb 22, 2026 start from $87.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus New England Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus New England Inn & Suites include a casino?

No, Best Western Plus New England Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus New England Inn & Suites?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Best Western Plus New England Inn & Suites?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western Plus New England Inn & Suites?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Best Western Plus New England Inn & Suites have a restaurant that serves breakfast?

Best Western Plus New England Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus New England Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus New England Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Plus New England Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Best Western Plus New England Inn & Suites?

The closest major airport to Best Western Plus New England Inn & Suites is Oxford, CT (OXC-Waterbury - Oxford), which is 28.6 mi away (34 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 25.9 mi away (32-minute drive).

Are there rooms with balconies at Best Western Plus New England Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus New England Inn & Suites.

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

DERRICK

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was super clean and comfortable.
Stayed 3 nights in Nov 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Philisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was good, the staff was good and the overall a good experience
Stayed 1 night in Nov 2025

4/10 Poor

Sarah

Stayed 1 night in Oct 2025

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and quiet. Staff was great. Weekend prices are very high. Good value during the week.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
arrived at 9:30 pm as a single woman and felt very safe
Stayed 1 night in Oct 2025

4/10 Poor

Kelsey

Traveled with family
Disliked: Staff & service
No one was there to check us in. Room was outdated and smelled.
Stayed 2 nights in Oct 2025

6/10 Okay

Selma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room temp was good.
Stayed 1 night in Oct 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value. Nothing much to do in the area. Friendly staff
Stayed 2 nights in Oct 2025

6/10 Okay

Hui

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is Ok. Check in Stuff is friendly. The facility of the hotel is not good. When upstairs customer took a late night shower, the room was rumbling like an aircraft was flying over.
Stayed 1 night in Oct 2025

10/10 Excellent

amy

Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 1 night in Oct 2025

8/10 Good

Sun Hee

Stayed 1 night in Oct 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very good in all areas. Special mention to the lady who keeps breakfast area stocked and clean - just a very nice person. Rooms are showing age although clean. Bed was quite comfortable although pillows could use improvement.
Stayed 5 nights in Oct 2025

10/10 Excellent

MaryKay

Stayed 1 night in Oct 2025

10/10 Excellent

Glynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb quick and. Smooth check in. Room was fresh and clean.
Stayed 1 night in Oct 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my time at the hotel. Peace, cleanliness and quiet were my favorites. Breakfast options were decent. Overall, there is nothing about the establishment I didn’t like.
Stayed 1 night in Oct 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Cynthia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
They didn't have my reservation listed, but fortunately there was a room available. The room was comfortable, but small things like tissues in the bathroom weren't placed for our convenience. The breakfast was very limited. No juices, yogurts, waffle maker made for a small choice to eat.
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa, Cortlandt Manor

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

sashane

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. Every time I go to CT that is where I stay. Won’t stay no where else.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Labelle

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel breakfast decent. Great coffee machine avaliable 24 hours. Clean rooms
Stayed 6 nights in Sep 2025

Hotels