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Quality Inn Cromwell - Middletown

2.5 star property
Riverfront hotel with free breakfast and a health club

Choose dates to view prices

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Free daily continental breakfast
Front of property
Desk, laptop workspace, blackout drapes, iron/ironing board
Ice skating

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪10 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wilcox Park
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cromwell

Quality Inn Cromwell - Middletown places you within a 10-minute drive of popular sights such as Dinosaur State Park and Wesleyan University. This 77-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Cromwell Dog Park - 1 min drive - 1.1 miles
  • Wilcox Park - 2 min drive - 1.6 miles
  • TPC River Highlands - 7 min drive - 5.5 miles
  • Wesleyan University - 8 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Murphy’s Pub & Sports Bar - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
At Quality Inn Cromwell - Middletown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Are free cancellation options available at Quality Inn Cromwell - Middletown?

Quality Inn Cromwell - Middletown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on Jan 30, 2026 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Cromwell - Middletown?

This hotel is located in Cromwell within a short 11-minute walk of Cromwell Commons Shopping Center. You'll also find Connecticut River and TPC River Highlands within a short drive.

Will I be able to park at Quality Inn Cromwell - Middletown?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Cromwell - Middletown have a casino on the premises?

No, Quality Inn Cromwell - Middletown doesn't have a casino.

Will I find an indoor pool at Quality Inn Cromwell - Middletown?

No, there is no indoor pool at this hotel.

Is Quality Inn Cromwell - Middletown good for couples?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and free Internet access along with a café.

Are there hot tubs at Quality Inn Cromwell - Middletown?

No, this hotel doesn't have a spa tub.

Does Quality Inn Cromwell - Middletown have a restaurant that serves breakfast?

Yes, Quality Inn Cromwell - Middletown serves free continental breakfast each morning from its cafe.

Will Quality Inn Cromwell - Middletown allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn Cromwell - Middletown though service animals are welcome.

Does Quality Inn Cromwell - Middletown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Inn Cromwell - Middletown?

The closest major airport to Quality Inn Cromwell - Middletown is Bradley Intl. Airport (BDL), which is 26.5 mi away (30 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 28.5 mi away (35-minute drive).

Can I book a room with a balcony at Quality Inn Cromwell - Middletown?

No, there aren't any guestrooms with balconies at Quality Inn Cromwell - Middletown.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 243 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 160 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service, property conditions & facilities
The bedding was disgusting! It had urine and blood stains! Staff nonchalant. Was switched to a different room. Shower was awkwardly built. The shower head was in the ceiling and it sprayed in all different directions soaking the floor. This is the worst hotel I’ve ever stayed at. Only settled and stayed because we were only in town for one night. Will never stay at this hotel ever again.
Stayed 1 night in Oct 2025

4/10 Poor

russ

Disliked: Cleanliness, staff & service, property conditions & facilities
A run-down dump. The elevator was out-of-service. Based on the conditions of the out-of-service signs, I'd say it has been out-of-order for quite some time. The curtains in the room were ripped and tattered. The desk chair seating pad was ripped. The toilet was about 15 inches off the ground - bring a rope to get up. The wallpaper was peeling. But other than that, it was great. The franchise owners clearly don't want to invest any money in the property. My first time at a Quality Inn. Likely my last.
Stayed 2 nights in Oct 2025

2/10 Terrible

Doris

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ghastly Bathroom

Desk staff was courteous. The elevator didn't work, which should have been a clue. The bathroom was horrid. 4 of us were in the room. Not one of us felt inclined to step foot into the shower. The room was functional at best. There was a tear in the bedspread. The price of this room is what I would pay for a 4 star hotel. This was a 2 at best.
Stayed 1 night in Oct 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

6/10 Okay

Ann

Stayed 1 night in Oct 2025

6/10 Okay

Rosana

Liked: Staff & service
Disliked: Property conditions & facilities
They need to change carpets and paint hallways. Dirty stairs and carpets. Broken elevator. Holes in my bedroom. TV control didn’t work. Staff were nice. Clean sheets and towels. Decent bathroom.
Stayed 3 nights in Oct 2025

2/10 Terrible

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting, I had to leave!!! We arrived late Friday, too late to stay elsewhere and I had to book elsewhere for our second night in CT!!! Shower wouldn’t turn on, sink was clogged, peeling paint, TV was broken, breakfast was too gross to eat!!! FILTHY!!! THEY ABSOLUTELY HAVE BED BUGS!!!! DO NOT STAY HERE!!!!! THEY MADE ME PAY FOR THE SECOND NIGHT EVEN THOUGH I CHECKED OUT!! Poorly managed, poorly ran, the worst hotel I’ve ever been to!!!!
Stayed 2 nights in Oct 2025

6/10 Okay

Adrianne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast we very limited and everything was stained except the beds. Not impressed. You get what you pay for!
Stayed 1 night in Oct 2025

6/10 Okay

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Shannon

Disliked: Cleanliness, property conditions & facilities
The bed was nice and sheets were clean. Heat worked. Wifi was fine. However, the floor was sticky and the shower didn't look clean so I avoided it. Elevator was down the night I stayed. The hallway carpets are in need of a very deep clean.
Stayed 1 night in Oct 2025

6/10 Okay

Chris

Traveled with partner
Disliked: Amenities
This was a last minute stay and it was OK
Stayed 1 night in Oct 2025

2/10 Terrible

Lorenzo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The Hotel was in very poor condition. Elevator was not working, carpet was old, soiled and smelly. Beds were not comfortable and breakfast was not consumable. Not worth half of what I paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Oleg

Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Stayed 1 night in Oct 2025

6/10 Okay

Tracie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Needs some updates in common areas. Rugs are horribly stained but the room was clean and bathroom had been updated.
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
During our 3 night stay, the room was never serviced. Garbage not emptied. Beds not made.
Stayed 3 nights in Oct 2025

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awful. The bathroom had mildew and the paint was literally falling off of the bathroom ceiling. The caulk on the floor of the shower was discolored and really gross. We checked in and the magnetic key didn’t work. When I went to the front desk, the person told me that I probably didn’t know how to use the key. I told him I’ve stayed in probably 2,000 hotel rooms and asked him to just rekey the card. He looked at me and interestingly Gabe me 2 rekeyed keys. Of course, the key worked perfectly. The included breakfast was a disaster as well. The pancakes were inedible to the point where the pancake literally stuck to the plate. The staff was rude and the facilities were totally unacceptable
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dated needs updating
Stayed 2 nights in Sep 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Business traveler
Disliked: Cleanliness

Poor experience.

The desk clerk was unwelcoming, the room desk chair material was torn apart and the toilet seat can’t close because the counter top lip was built over it. The breakfast was not appetizing.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 1 night in Sep 2025

2/10 Terrible

Yusuf

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff did their best. Appreciate it. But so much general maintenance needed. Should be shut down for a bit to renovate and repair. Genralmspaces, carpets, room furnishings, the elevator didn't work. Could be much better, wish them luck.
Stayed 1 night in Sep 2025

8/10 Good

Audra

Stayed 1 night in Sep 2025

2/10 Terrible

CARLOS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I try to contact EXPIDIA I never used it I canceled elevators don’t work
Stayed 1 night in Sep 2025

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