Best Western Plus New England Inn & Suites

2.5 star property
Hotel in Berlin with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus New England Inn & Suites

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Interior entrance
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, highchair

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
2253 Berlin Tpke, Berlin, CT, 06037
  • Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Wesleyan University
    ‪19 min drive‬
  • Wadsworth Mansion
    ‪20 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Berlin

Best Western Plus New England Inn & Suites places you within a mile (2 km) of Putter's Paradise Mini Golf and Checkered Flag Raceway. This 57-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Checkered Flag Raceway - 2 min drive - 1.4 miles
  • Wesleyan University - 19 min drive - 13.6 miles
  • Wadsworth Mansion - 20 min drive - 11.9 miles
  • Lake Compounce - 24 min drive - 17.8 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Cromwell Diner - ‬6 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Casa Mia at the Hawthorne - ‬6 min walk

About this property

Best Western Plus New England Inn & Suites

Hotel in Berlin with free breakfast and a fitness center
Guests staying at Best Western Plus New England Inn & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

What's there to see near Best Western Plus New England Inn & Suites?

This hotel is located in Berlin, a short 16-minute walk from Putter's Paradise Mini Golf and also 19 minutes on foot from Checkered Flag Raceway. You'll also find Webster Square Shopping Center and Brookside Park within a short drive.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on Jul 20, 2025 start from $95.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus New England Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus New England Inn & Suites include a casino?

No, Best Western Plus New England Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus New England Inn & Suites?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Best Western Plus New England Inn & Suites?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Best Western Plus New England Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus New England Inn & Suites have a restaurant that serves breakfast?

Best Western Plus New England Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus New England Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus New England Inn & Suites though service animals are welcome.

Does Best Western Plus New England Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Best Western Plus New England Inn & Suites?

The closest major airport to Best Western Plus New England Inn & Suites is Oxford, CT (OXC-Waterbury - Oxford), which is 28.6 mi away (34 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 25.9 mi away (32-minute drive).

Are there rooms with balconies at Best Western Plus New England Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus New England Inn & Suites.

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Edna R

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 2 nights in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints other than the hotel is outdated. Was clean, comfortable and functional. Staff is great. Tub/shower should have been more carefully thought out so you wouldn't need the added expense of a shower mat and a thorough cleaning under the sink would be nice, when using the hair dryer a bending down while drying hair, easy to see dirty piping.
Stayed 1 night in Apr 2025

10/10 Excellent

Camari

Liked: Property conditions & facilities
Great night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Alsharif

Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Traveled with family and small children
dining room staff was incredibly nice. hotel was pretty clean. the front desk has some not super friendly staff. but overall it was a good hotel to stay at.
Stayed 5 nights in Mar 2025

6/10 Okay

Arthur

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 stars
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

RuiGao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is easy. Great breakfast. Great service. A bit remote, but the good side is it’s quite.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort

Did the trick but disappointing compared to pics

It did the trick for a couple days. The room felt dated and dingy(it definitely did not look like the picture), the meal area was crowded and loud well after 10:00pm one night, there was a weird odor that can be best described as "stale crayon" and the breakfast was incredibly disappointing with extremely limited options and subpar quality. It was a convenient location for our needs, the staff was very friendly, and the price was reasonable for a last minute booking. My recommendation: if you don't plan to spend a lot of time in the room on short trip this will do the trick but you can do better.
Stayed 2 nights in Mar 2025

8/10 Good

Christina

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Deziar

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Stayed 1 night in Feb 2025

10/10 Excellent

Peter or Nathalie

Stayed 1 night in Feb 2025

8/10 Good

Jessyca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, nice room, and very polite staff.
Stayed 1 night in Feb 2025

8/10 Good

Mariano, Ossining

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for 1 night
Stayed 1 night in Dec 2024

10/10 Excellent

Dai

Stayed 1 night in Feb 2025

10/10 Excellent

Neliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything love it
Stayed 1 night in Feb 2025

4/10 Poor

Ronnie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
a good option for that family weekend
Stayed 3 nights in Feb 2025

8/10 Good

Evangeline

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025