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Best Western Plus New England Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus New England Inn & Suites

A hotel lobby with a gray sofa, a round table, a reception desk, a TV, and a kitchen area in the background.
A Best Western Plus hotel with a two-story structure, multiple parking spaces, and a landscaped front yard.
A spacious dining area with multiple tables and chairs, a kitchen in the background, and a modern ceiling design.
A hotel room with a striped carpet, a desk with a lamp, a sofa, a small table, a nightstand with a lamp, and a bed.
A hotel room with a bed, bedside tables, a desk, a TV, a large mirror, a bathroom with a bathtub, and a striped carpet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Place, Silver Lake State Access Area
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with a flat-screen TV, a desk with a lamp, a microwave, a mini-fridge, a chair, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a desk with a lamp, a microwave, a mini-fridge, a chair, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

A hotel room with a large bed, two bedside tables, a chair, and a green decorative pillow.

Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a television, a desk, and a striped carpet.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Studio, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Berlin

Located within a mile (2 km) of Putter's Paradise Mini Golf, Best Western Plus New England Inn & Suites is within 2 miles (3 km) of Silver Lake State Access Area. This 57-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Safari Golf - 3 min walk - 0.2 miles
  • Lamentation Mountain State Park - 17 min walk - 0.9 miles
  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Checkered Flag Raceway - 1 min drive - 1.4 miles
  • Silver Lake State Access Area - 3 min drive - 1.3 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • Starbucks
  • Dunkin'
  • ‪Dunkin' - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Dunkin' - ‬11 min walk

About this property

Best Western Plus New England Inn & Suites

Guests staying at Best Western Plus New England Inn & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

What's there to see near Best Western Plus New England Inn & Suites?

This hotel is located in Berlin within a short 16-minute walk of Putter's Paradise Mini Golf. You'll also find Webster Square Shopping Center and Westfield Meriden within a short drive.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on Aug 11, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus New England Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Plus New England Inn & Suites include a casino?

No, Best Western Plus New England Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus New England Inn & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Plus New England Inn & Suites good for couples?

There are many amenities for couples at this hotel, including an indoor pool plus some guestrooms feature a private hot tub and a fireplace.

Does Best Western Plus New England Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus New England Inn & Suites have a restaurant that serves breakfast?

Best Western Plus New England Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus New England Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus New England Inn & Suites though service animals are welcome.

Does Best Western Plus New England Inn & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus New England Inn & Suites?

The closest major airport to Best Western Plus New England Inn & Suites is Oxford, CT (OXC-Waterbury - Oxford), which is 28.6 mi away (34 minutes by car). Another top airport is New Haven, CT (HVN-Tweed - New Haven Regional), which is located 25.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at Best Western Plus New England Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus New England Inn & Suites.

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1011 reviews
Rating 8 - Good. 264 out of 1011 reviews
Rating 6 - Okay. 109 out of 1011 reviews
Rating 4 - Poor. 40 out of 1011 reviews
Rating 2 - Terrible. 47 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very neate and staff are all very nice. I enjoyed to stay there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

sandralli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. Employees were nice. Breakfast lady (Ann) was very helpful and friendly. Ample parking spaces. I recommend this hotel.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay and the price was right
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

KATINAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking, quiet, clean facilities, great amenities, good cost/quality
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was perfect and the parking was safe. I was in the area for a retiree’s meeting. I will stay there next year 😊
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nicole

Liked: Staff & service, amenities
Beds were hard, staff were very nice, pool room was clean, breakfast was great, kind of funny smell in hotel room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Candace

Staff was friendly, jetted tub room was spacious. We enjoyed our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, clean room, good price. Wish you could turn into it easier given if your driving south you have to pass it and u turn to get into the parking lot.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Clean room, plenty of amenities, and the breakfast was incredible!
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

frank

Liked: Property conditions & facilities
Disliked: Staff & service
Fresh but limited parking lot was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and comfortable, the staff was friendly and attentive, the rate was reasonable. I enjoyed my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cynthia-Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. Nice vending machines and coffee station. Pool hours were longer than the usual which is great. Didn't get a chance to go in, however it looked clean and inviting. Rooms were clean and had a nice layout. I've stayed at quite a few hotels and this one was the best i've stayed at in a good while. Would definitely recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hallways smelt freshly clean and our room was immaculate. Amazing amenities and room options for affordable pricing. We felt like we’re staying at the Hilton, very impressed. 10/10 would stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless and customer service was great
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Staff was pleasant and breakfast and coffee good !
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liza Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean and staff was very welcoming and courteous
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Clean room and very attentive staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Good value. Comfortable bed, clean facility, friendly staff, good breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paulino

Liked: Cleanliness, staff & service, amenities
The room was very clean, the hotel looked like it was well taken care of.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
great stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Very warm staff Beds are very comfortable Coffee machine is such a great idea Breakfast was great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kofi

Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beth Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent and fresh Parking was convenient even in the snow
Stayed 4 nights in Dec 2025