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Residence Inn By Marriott Hartford Rocky Hill

3.0 out of 5.0

Recent guest reviews

I used to stay at this location a regular basis but due to a changing work schedule I has not visited for a few months. It was like coming home this visit. I look for some pretty basic things in a hotel when traveling. Are the rooms clean? Is the staff friendly? Is there an iron and more importantly does the iron and ironing board work? How does the staff handle requests? The basic stuff. I can answer "Yes" to all the above questions. This location is close to the interstate, close to a variety of restaurants, close to the grocery store, close to Starbucks or Dunkin Donuts depending on your preference, close to a gas station, and easily accessible. Yep, I'll be back every time I visit this area!

Feels like my home when I'm away from home during business trips. Every employee is pleasant and willing to help the guest. It's nice that they have wine, beer, and appetizers/food that is free on Monday, Tuesday, and Wednesday and it's a great way to interact with the other guest - if you want to.

I have stayed at the Residence Inn Rocky Hill several times over the years. It has always been a great place to stay. The location fits my needs for seeing family and friends in the Hartford area. The rooms are very nice and comfortable. On this trip I left an item that is very valuable to me in the room when I checked out. Housekeeping found the item, turned it in, and the management contacted me to arrange getting the item back to me. I believe that that kind of service would be rare in any lodging at any price. I am totally impressed. I would strongly recommend the Residence Inn at Rocky Hill to anyone looking to staying in the Hartford/Middletown area.

We spent five days at the end of March visiting family and used the Residence Inn as our home base. The staff is always friendly and pleasant. Our room on the third floor was spotless. Every surface from the floors to the kitchen to the bathroom was scrubbed clean. We stay there several times a year and it feels like our second home.

Nice, clean place within a decent driving distance from the St. Patrick’s Day party we attended. We were in a room close to an entrance, so it was louder than we would have liked, but overall a good place for the price.

The Marriott is a good and dependable organization. We booked this hotel to start off a college tour. Check-in was easy and the room was nicely appointed (Queen studio, sofa bed). Very clean, but dated appliances with enough room for 3 and pet-friendly (for a fee). The only complaint is the noise emanating into to room. One can hear the showers, as if in one's own room. Fortunately our neighbors did not take very early morning showers. We were told that the indoor pool was being renovated and I believe work starts promptly at 7 am, cuz we heard it all. Full breakfast buffet was included and amply stocked. Checkout was electronic.

I guess the first thing would be presentable property, then polite and attentive staff. The rooms were large and clean, though footsteps traveled thru the ceiling/floor. Breakfast was late but enjoyable. Parking was tricky when arriving late evening. Overall the service and accommodation beats the minor issues.

The Residence in is comfortable and comvenient. The free breakfast makes it really easy to get a traveler’s day off to a good start. I would definitely use this hotel, again. I would also recommend it to family and friends,

I would just like to say that Konstantin who was working the front desk was very helpful and attentive to our needs. Very professional guy that needs a promotion!! He was very polite and courteous. He should be recognized for his hard work and dedication to the customers. Every time I walked by the front desk he was always friendly and hard at work and running around. He even noticed that there were kids in the pool unsupervised and he was very good when speaking with them and letting them know that they could not be in the pool area without an adult supervision. I also would like to recognize j.j and Erika the cleaning ladies i encountered while staying there. They too were hard at work and very professional as well. They did a great job cleaning the room we were staying in.

No meeting rooms at this property so I reserved a 2 BR suite for the night when I really only needed a suite sitting room for 2 hours for an afternoon meeting. On a Saturday when dozens of rooms were available. Made a special request for an extra small dining table and 2 dining chairs to accommodate the 6 people in the meeting. For 2 hours. The GM of the hotel was rude and made zero effort to find any way to accommodate our request. I asked if we could borrow a table and chairs from another room. Impossible. I said we’d be happy to move them ourselves. Absolutely not. Did he have another suggestion? None whatsoever. So I told him I was a Platinum member (lifetime) and he couldn’t have cared less. I have never encountered this attitude in any Starwood hotel, maybe this is totally normal for Marriott.

680 Cromwell Ave Rocky Hill CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.3 mi (2.1 km) from Dinosaur State Park, Residence Inn By Marriott Hartford Rocky Hill is within a 10-minute drive of Rocky Hill - Glastonbury Ferry. This 3-star aparthotel has 96 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Mill Woods Park is also nearby.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 96 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and phones.


Property features

At Residence Inn By Marriott Hartford Rocky Hill, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a free grocery shopping service.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 304 reviews