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Best Western Hartford Hotel & Suites

2.5 star property

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Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
Premium bedding, pillowtop beds, in-room safe, laptop workspace
Reception
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Connecticut River
    ‪2 min drive‬
  • Place, Colt Park
    ‪2 min drive‬
  • Place, Webster Theater
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Studio, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Sofa Bed - Non Smoking

  • Sleeps 4

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Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Howard Johnson by Wyndham Hartford South – Rocky Hill

Rocky Hill
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,002 reviews
$84 nightly
The price is $97
Apr 5 - Apr 6
Total with taxes and fees
Howard Johnson by Wyndham Hartford South – Rocky Hill

About the neighborhood

Hartford

Located in South Meadows, Best Western Hartford Hotel & Suites is within a few miles (5 km) of sights such as Webster Theater and Wethersfield Cove Park. This 129-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Charter Oak Landing - 2 min drive - 1.3 miles
  • Connecticut River - 2 min drive - 1.6 miles
  • Colt Park - 2 min drive - 1.6 miles
  • Goodwin Park - 3 min drive - 1.8 miles
  • Webster Theater - 4 min drive - 2.2 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Burger King - ‬14 min walk
  • ‪Wendy's - ‬14 min walk

About this property

Best Western Hartford Hotel & Suites

Best Western Hartford Hotel & Suites features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and 42-inch LED TVs with cable channels and first-run movies. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Exterior
Hampton Inn & Suites Hartford/East Hartford
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,139 reviews
$114 nightly
The price is $131
Apr 12 - Apr 13
Total with taxes and fees
Hampton Inn & Suites Hartford/East Hartford

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

What's there to do around Best Western Hartford Hotel & Suites?

This hotel is situated in South Meadows, close to PeoplesBank Arena, Webster Theater, and Wadsworth Atheneum Museum of Art. You'll also find Connecticut Science Center and Bushnell Park within a short drive.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on Apr 6, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Hartford Hotel & Suites?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Hartford Hotel & Suites include a casino at the property?

No, Best Western Hartford Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Hartford Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at Best Western Hartford Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and premium bedding as well as a seasonal outdoor pool.

Does Best Western Hartford Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Hartford Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Hartford Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Hartford Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Hartford Hotel & Suites though service animals are welcome.

Does Best Western Hartford Hotel & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Hartford Hotel & Suites?

The closest major airport to Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL), which is 16.3 mi away (19 minutes by car).

Are there rooms with balconies at Best Western Hartford Hotel & Suites?

No, you won't find guestrooms with balconies at Best Western Hartford Hotel & Suites.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1038 reviews
Rating 8 - Good. 228 out of 1038 reviews
Rating 6 - Okay. 157 out of 1038 reviews
Rating 4 - Poor. 96 out of 1038 reviews
Rating 2 - Terrible. 95 out of 1038 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrianne

Stayed 3 nights in Dec 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor not clean, staff was rude, never go back
Stayed 1 night in Dec 2025

10/10 Excellent

Jinellys

Stayed 1 night in Dec 2025

2/10 Terrible

Aniyah, Norwich

Stayed 3 nights in Dec 2025

6/10 Okay

Eritia

Business traveler
Liked: Amenities
Room
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Clean and convenient
Stayed 2 nights in Nov 2025

6/10 Okay

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Tanisha

Stayed 1 night in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Nice room. Very quiet
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities
Great, no problems. Staff professional
Stayed 1 night in Aug 2025

8/10 Good

Sharad

T
Stayed 4 nights in Sep 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
my boyfriend and i stayed here, the rooms were clean and nice. the phone to the front desk didn’t work but we just went downstairs to get what we needed, and it was no issue for us! quiet and peaceful, definitely will stay again
Stayed 3 nights in Nov 2025

10/10 Excellent

Johnathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Pleasant staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Johanna

Stayed 2 nights in Nov 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and friendly service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Frederick

Stayed 1 night in Nov 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
great front desk service
Stayed 3 nights in Nov 2025

10/10 Excellent

Christian, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay! Very clean and comfortable
Stayed 4 nights in Nov 2025

2/10 Terrible

Soleil

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel ever. Dirty rooms, roaches, and the smell was absolutely awful. The other patrons were suspicious and it appeared that the building was be used by drug users and the hotel was facilitating them. I could not even spend one night. I had to move.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet style breakfast. There are several options. Rooms and common areas were clean. Helpful staff. The only problems i had was mot enough towels or soaps. Thst needs to be replenished daily. I will stay again. Ive never stayed at a BW. I was pleasantly surprised.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and helpful staff. Very clean and cozy room
Stayed 1 night in Nov 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Very friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Great service
Stayed 1 night in Oct 2025

6/10 Okay

Neftali

Traveled with family
Liked: Staff & service
Room was fine. Staff was courteous.
Stayed 4 nights in Nov 2025

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