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Best Western Hartford Hotel & Suites

2.5 star property

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Photo gallery for Best Western Hartford Hotel & Suites

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
Exterior
Reception
Lobby
Premium bedding, pillowtop beds, in-room safe, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Colt Park
    ‪3 min drive‬
  • Place, Goodwin Park
    ‪3 min drive‬
  • Place, Connecticut Convention Center
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Studio, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

Queen Suite with Sofa Bed - Non Smoking

  • Sleeps 4
  • Free WiFi

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  • Pool
  • Breakfast included
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8.8 out of 10, Excellent, 1,149 reviews
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The price is $132
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Total with taxes and fees
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About the neighborhood

Hartford

Located in South Meadows within 2 miles (3 km) of Colt Park, Best Western Hartford Hotel & Suites is within a few miles (5 km) of Webster Theater. This 129-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Colt Park - 3 min drive - 1.6 miles
  • Goodwin Park - 3 min drive - 1.8 miles
  • Connecticut Convention Center - 4 min drive - 2.4 miles
  • PeoplesBank Arena - 5 min drive - 3.3 miles
  • Xfinity Theatre - 6 min drive - 3.9 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive
  • ‪Burger King - ‬14 min walk

About this property

Best Western Hartford Hotel & Suites

Best Western Hartford Hotel & Suites features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and 42-inch LED TVs with cable channels and first-run movies. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 1,302 reviews
$102 nightly
The price is $117
May 19 - May 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area

Holiday Inn Express Hartford Convention Center Area

Best Western Hartford Hotel

Best Western Hartford

Holiday Inn Hartford

Holiday Inn Express Hotel Hartford

Hartford & Suites Hartford

Best Western Hartford Hotel & Suites Hotel

Best Western Hartford Hotel & Suites Hartford

Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

What's there to do around Best Western Hartford Hotel & Suites?

This hotel is situated in South Meadows, close to Webster Theater, Wadsworth Atheneum Museum of Art, and Connecticut Science Center. You'll also find Bushnell Park and Bushnell Center for the Performing Arts within a short drive.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on May 25, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Hartford Hotel & Suites?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Hartford Hotel & Suites include a casino at the property?

No, Best Western Hartford Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Hartford Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at Best Western Hartford Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and premium bedding as well as a seasonal outdoor pool.

Does Best Western Hartford Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Hartford Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Hartford Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Hartford Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Hartford Hotel & Suites though service animals are welcome.

Does Best Western Hartford Hotel & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Hartford Hotel & Suites?

The closest major airport to Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL), which is 16.3 mi away (19 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 28.5 mi away (31-minute drive).

Are there rooms with balconies at Best Western Hartford Hotel & Suites?

No, you won't find guestrooms with balconies at Best Western Hartford Hotel & Suites.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1075 reviews
Rating 8 - Good. 231 out of 1075 reviews
Rating 6 - Okay. 163 out of 1075 reviews
Rating 4 - Poor. 100 out of 1075 reviews
Rating 2 - Terrible. 101 out of 1075 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Meghan

Traveled with family
Disliked: Cleanliness, amenities
It was like renting a room at the homeless shelter
Stayed 1 night in Feb 2026

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Staff very helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Crystal

Stayed 1 night in Feb 2026

8/10 Good

Jazmeen

Traveled with family
Liked: Property conditions & facilities
Lobby was clean, staff was very friendly, the room was nice. Only thing that wasn’t pleasant was the smell of cigarette smoke. As soon as we exited the room it smelled like someone was smoking strongly. Notified the front desk and they investigated promptly
Stayed 5 nights in Feb 2026

8/10 Good

Laura

Liked: Cleanliness
Nice staff
Stayed 1 night in Jan 2026

8/10 Good

Yveny

Stayed 4 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Vlad, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clear and spacious, the staff fos courteous and eager to help. Thanjs
Stayed 1 night in Jan 2026

6/10 Okay

Vivienne

Business traveler
Liked: Cleanliness, staff & service
the hotel was comfortable and breakfast ok . The hotel is desperate for a make over
Stayed 1 night in Jan 2026

2/10 Terrible

Bianka, quicy

Disliked: Cleanliness, property conditions & facilities
Horrible hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall this was a decent budget friendly option and breakfast was appreciated. The primary reason for my low rating on property was because one of our beds had a very off putting smell.
Stayed 1 night in Jan 2026

6/10 Okay

Analyn

Stayed 1 night in Jan 2026

10/10 Excellent

Rudolf

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and great front desk. The only issue I had was figuring out which elevator to take.
Stayed 1 night in Jan 2026

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, amenities
The size of the room and the cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Samuel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Adrianne

Stayed 3 nights in Dec 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor not clean, staff was rude, never go back
Stayed 1 night in Dec 2025

10/10 Excellent

Jinellys

Stayed 1 night in Dec 2025

2/10 Terrible

Aniyah, Norwich

Stayed 3 nights in Dec 2025

6/10 Okay

Eritia

Business traveler
Liked: Amenities
Room
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Clean and convenient
Stayed 2 nights in Nov 2025

6/10 Okay

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Tanisha

Stayed 1 night in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Nice room. Very quiet
Stayed 1 night in Dec 2025

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