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Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
Lobby lounge
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
BBQ/picnic area
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Charter Oak Landing
    ‪2 min drive‬
  • Place, Connecticut River
    ‪2 min drive‬
  • Place, Webster Theater
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Studio, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Sofa Bed - Non Smoking

  • Sleeps 4

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Exterior

Holiday Inn Express Hartford South - Rocky Hill by IHG

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  • Pool
  • Breakfast included
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  • Free WiFi
8.6 out of 10, Excellent, 1,009 reviews
$93 nightly
The price is $107
Jan 3 - Jan 4, 2026
Total with taxes and fees
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About the neighborhood

Hartford

Located in South Meadows, Best Western Hartford Hotel & Suites is within a few miles (5 km) of sights such as Webster Theater and Trinity College. This 129-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Charter Oak Landing - 2 min drive - 1.3 miles
  • Connecticut River - 2 min drive - 1.6 miles
  • Colt Park - 2 min drive - 1.6 miles
  • Goodwin Park - 3 min drive - 1.8 miles
  • Webster Theater - 4 min drive - 2.2 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel in Hartford with free breakfast and a fitness center
Best Western Hartford Hotel & Suites features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and 42-inch LED TVs with cable channels and first-run movies. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
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Jan 2 - Jan 3, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

What's there to do around Best Western Hartford Hotel & Suites?

This hotel is situated in South Meadows, close to Webster Theater, Connecticut Science Center, and Connecticut River. You'll also find Bushnell Park and Bushnell Center for the Performing Arts within a short drive.

Will I be able to park at Best Western Hartford Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Hartford Hotel & Suites include a casino at the property?

No, Best Western Hartford Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Hartford Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

Is Best Western Hartford Hotel & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillowtop mattress as well as a seasonal outdoor pool.

Are there hot tubs at Best Western Hartford Hotel & Suites?

No, there isn't a spa tub at this hotel.

Does Best Western Hartford Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Hartford Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Hartford Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Hartford Hotel & Suites though service animals are welcome.

Does Best Western Hartford Hotel & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Hartford Hotel & Suites?

The closest major airport to Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL), which is 16.3 mi away (19 minutes by car).

Are there rooms with balconies at Best Western Hartford Hotel & Suites?

No, there aren't any guestrooms with balconies at Best Western Hartford Hotel & Suites.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

JOHANNA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the place is old, and smells bad its like staying in a toilet, the carpets smell like mold, and the lobby and outdoor smelled like a black waters.
Stayed 1 night in Oct 2025

10/10 Excellent

Kaye, Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great & the breakfast was delicious!
Stayed 1 night in Oct 2025

10/10 Excellent

Becky J.

Stayed 2 nights in Sep 2025

10/10 Excellent

Lovett

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay wen in the area
Stayed 1 night in Sep 2025

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very comfortable and we loved the hot chocolate!
Stayed 1 night in Sep 2025

2/10 Terrible

Raffaella

Traveled with family
Disliked: Amenities
The entire place smells. Minimum breakfast if you want it call it breakfast. Awful.
Stayed 1 night in Sep 2025

8/10 Good

Mary Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place if your are passing through
Stayed 1 night in Sep 2025

10/10 Excellent

Ann-Marie

Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Traveled with family
Disliked: Cleanliness
Rooms are run down and dirty,first room dingy and pulled back sheets to get in bed couldn't believe what I saw !!! Disgusting! Went and got a second room a little better . I wouldn't recommend this place at all save your money ! Poor house keeping !
Stayed 1 night in Sep 2025

10/10 Excellent

Wadesca

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very nice, Stephanie was exceptional
Stayed 3 nights in Sep 2025

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good enough

Dirty hallways but room very nice.
Stayed 1 night in Sep 2025

8/10 Good

Deanne

Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, location and staff. Staff second to none
Stayed 1 night in Sep 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, location and staff. Staff second to none.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rene

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 2 nights in Sep 2025

2/10 Terrible

Miriam

Traveled with group
Disliked: Amenities, property conditions & facilities
Clean rooms and comfortable beds. Weights were missing from weight room. We were supposed to stay for 2 nights but when we went out to the parking lot after the 1st night, there was a car which had its tires and rims stolen and was propped up on 4 milk crates. We left after the 1st night. Stay at your own risk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sunder

Stayed 2 nights in Sep 2025

4/10 Poor

Rahmo

Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Kristel

Stayed 3 nights in Sep 2025

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