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Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
BBQ/picnic area
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
Reception
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Connecticut River
    ‪2 min drive‬
  • Place, Colt Park
    ‪2 min drive‬
  • Place, Webster Theater
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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Exterior

Hampton Inn & Suites Hartford/East Hartford

East Hartford
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,058 reviews
$95 nightly
The price is $109
Nov 28 - Nov 29
Total with taxes and fees
Hampton Inn & Suites Hartford/East Hartford

About the neighborhood

Hartford

Located in South Meadows within 2 miles (3 km) of Colt Park, Best Western Hartford Hotel & Suites is within a few miles (5 km) of Webster Theater. This 129-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Connecticut Convention Center - 3 min drive - 2.4 miles
  • Trinity College - 3 min drive - 2.0 miles
  • Hartford Hospital - 4 min drive - 2.9 miles
  • Bushnell Center for the Performing Arts - 4 min drive - 2.9 miles
  • PeoplesBank Arena - 4 min drive - 3.3 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Burger King - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel in Hartford with free breakfast and a fitness center
Best Western Hartford Hotel & Suites features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and 42-inch LED TVs with cable channels and first-run movies. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 1,072 reviews
$89 nightly
The price is $102
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

What's there to do around Best Western Hartford Hotel & Suites?

This hotel is situated in South Meadows, close to Webster Theater, Connecticut Science Center, and Connecticut River. You'll also find Bushnell Park and Bushnell Center for the Performing Arts within a short drive.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on Nov 30, 2025 start from $87.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Hartford Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Hartford Hotel & Suites include a casino at the property?

No, Best Western Hartford Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Hartford Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Best Western Hartford Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillowtop mattress as well as a seasonal outdoor pool.

Are there hot tubs at Best Western Hartford Hotel & Suites?

No, this hotel doesn't have a spa tub.

Does Best Western Hartford Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Hartford Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Hartford Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Hartford Hotel & Suites though service animals are welcome.

Are there connecting rooms at Best Western Hartford Hotel & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Hartford Hotel & Suites?

The closest major airport to Best Western Hartford Hotel & Suites is Bradley Intl. Airport (BDL), which is 16.3 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Best Western Hartford Hotel & Suites?

No, there aren't any guestrooms with balconies at Best Western Hartford Hotel & Suites.

Reviews

Best Western Hartford Hotel & Suites Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

Reviews

4/10 Poor

JOHANNA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the place is old, and smells bad its like staying in a toilet, the carpets smell like mold, and the lobby and outdoor smelled like a black waters.
Stayed 1 night in Oct 2025

10/10 Excellent

Kaye, Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great & the breakfast was delicious!
Stayed 1 night in Oct 2025

6/10 Okay

Candida

Traveled with partner
Liked: Cleanliness, staff & service
Good price, had to drive for good dining.
Stayed 1 night in Sep 2025

2/10 Terrible

Lisa, New Britain

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the filthiest hotel I've ever stepped foot in. Our room was advertised as non smoking, yet the room reeked of cigarette smoke, dust and mildew. The shampoo and conditioner bottles were half empty, the sheets had YELLOW stains, there was no toilet paper and the 3rd floor elevator was not working properly.
Stayed 1 night in Aug 2025

8/10 Good

Lisa, New Britain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and staff was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

MARIE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was pleasant, I have no problem.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dashaun

Stayed 1 night in Aug 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Xfinity Center. Room was clean and quiet. Great complimentary breakfast. Staff was very nice,
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at hotel was good many choices. Lot of vacant businesses around only close food choices for restaurants in the area were fast foods McDonalds Wendy's and gas station
Stayed 2 nights in Aug 2025

8/10 Good

Ikenna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, only issue we have was when I asked the receptionist for 12pm checkout, because we checked in late around 11pm, and he declined with an attitude.
Stayed 1 night in Jul 2025

10/10 Excellent

Jermaine M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nakizha

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good!
Stayed 4 nights in Jul 2025

8/10 Good

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Thonya M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only caution I would share is to be aware of surroundings when in the parking lot. The hotel was well appointed, quiet and room was spacious and clean.
Stayed 1 night in Jul 2025

8/10 Good

Kenan

Liked: Staff & service, property conditions & facilities
Breakfast needs to be improved, it’s below average. The carpet in the room feels dirty, but the sheets, bathroom and the furniture were clean. The front desk was responsive and quick, we needed a few more pillow and they brought it in 5min. It was a good stay overall.
Stayed 1 night in Jul 2025

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a dump. There was no hot water and the staff was unaplogetic. Tried to follow up with e manager. They never answer the phone. I wouldn’t stay here again if it was free.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Yana

Liked: Cleanliness, amenities, property conditions & facilities
Would like to have more vegetarian options for breakfast
Stayed 1 night in Jul 2025

6/10 Okay

michiums

Traveled with group, Business traveler
Liked: Staff & service
Stayed for business trip for work at the convention center - by car it was a super quick ride which was convenient, but the rooms were a bit damp and dated, and some things like curtains wouldn’t close. Breakfast was limited but very good options, the fresh fruit and yogurt were the highlights and the breakfast meats and eggs were also delicious !
Stayed 3 nights in Jul 2025

2/10 Terrible

Rafael

Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the room. Clean, nice temp, calming. Received fresh towels and soaps for second night. Staff was warm and kind.
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jul 2025

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