Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Twin Beds, River View (Private Hot Spring) | Property amenity
Exterior
Garden
Standard Room, 2 Twin Beds, River View (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe
Balcony view

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Hakone Gora Park
    ‪9 min walk‬
  • Hakone Open Air Museum
    ‪15 min walk‬
  • Ōwakudani
    ‪5 min drive‬

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Room options

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(12 reviews)
  • 391.4 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 391.4 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • 533.7 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(33 reviews)
  • 391.4 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(25 reviews)
  • 391.4 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • 818.4 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Private Hot Spring)

  • 607 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Hotel Indigo Hakone Gora by IHG is within a mile (2 km) of other popular sights such as Hakone Open Air Museum. This 100-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles
  • Ōwakudani - 5 min drive - 2.1 miles
  • Lake Ashi - 10 min drive - 6.0 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪COFFEE CAMP - ‬9 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬10 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Hotel Indigo Hakone Gora by IHG enjoy features like a 24-hour gym, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. This luxury hotel also has laundry facilities.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Beds sport pillow menus and down comforters, and bathrooms offer spring water baths, hair dryers, and free toiletries. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Hakone Gora by IHG?

Hotel Indigo Hakone Gora by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on Aug 26, 2025 start from $257.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Indigo Hakone Gora by IHG?

This hotel is situated in Gora within a short 12-minute walk of Hakone Gora Park and also 17 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Will I be able to park at Hotel Indigo Hakone Gora by IHG?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Does Hotel Indigo Hakone Gora by IHG have a casino at the property?

No, Hotel Indigo Hakone Gora by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Hakone Gora by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo Hakone Gora by IHG a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and a hot spring.

Does Hotel Indigo Hakone Gora by IHG have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Indigo Hakone Gora by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Hakone Gora by IHG serves buffet breakfast for a surcharge each morning at Riverside Kitchen & Bar.

Will Hotel Indigo Hakone Gora by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Hakone Gora by IHG though service animals are welcome.

Are there connecting rooms at Hotel Indigo Hakone Gora by IHG?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Indigo Hakone Gora by IHG?

Yes, some guestrooms at Hotel Indigo Hakone Gora by IHG offer a balcony and may feature river views.

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 637 out of 818 reviews
Rating 8 - Good. 120 out of 818 reviews
Rating 6 - Okay. 33 out of 818 reviews
Rating 4 - Poor. 17 out of 818 reviews
Rating 2 - Terrible. 11 out of 818 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

Jason

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & excellent beautifully appointed rooms, with private onsen experience. What I didn't like: Public Onsen was noisy and busy Breakfast price (4400/person) is very expensive ! Dinner reservation not that easy to get
Stayed 2 nights in Apr 2025

10/10 Excellent

A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. Transportation provided to train station. Onsen in room, comfortable beds, sparkling clean, modern, beautiful bar and restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If one doesn’t have a car it takes a taxi to get anywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

James, Medicine Hat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel …so close to all Hakone and lake Ashi have to offer.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jarret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were luxurious and very comfortable. The staff was superb and the onsens were extremely relaxing. Would absolutely stay here for our next time back in Hakone.
Stayed 1 night in Apr 2025

8/10 Good

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just my personal preference, but i felt that the pillows were too soft
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Colette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway.
Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Traveled with family

Beautiful Spa

Everything was perfect even from the very moment we stepped on the property. They offered us coffee, lemonade, and sparkling wine, and snacks while we waited for our room room. We stepped outside to the foot spa and had a cocktail and after a short wait, we were escorted to our room, beautiful clean with an amazing view. All the amenities were spot on. I highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay at the Indigo Hakone Gora Hotel…everything was amazing from the friendly staff, food, accommodation and design of the property. A perfect Onsen for relaxing and surrounding areas to visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great. Food wasn't as good but that's a personal preference.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was excellent. All the staff were helpful and very service oriented! We had excellent experience for breakfast and dinner.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and luxurious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivett

Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Zenaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wish we could stay longer. Awesome service. It’s a very tranquil place.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely gorgeous!!! A worth mention was the staff how incredibly friendly they are and how they will make your experience that much more better. The restaurant riverside kitchen was delicious and had many options, the only issue we had was they sold out of their higher tier steaks which goes to show how incredible it must be! (Get reservations early in the night, our reservation was at 1945). Last but certainly not least was the private onsen in our room, overlooking the river and the mountains was always great to spend time in after a day of exploring. Highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the shuttle service to/from train station, location, superior room and friendliness of all staff. Check-in process was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and extremely accommodating.
Stayed 2 nights in Mar 2025