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Hakone Kowakien TEN-YU

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Photo gallery for Hakone Kowakien TEN-YU

An infinity pool with a view of mountains.
A modern outdoor seating area with a wooden ceiling, overlooking a lush forested hillside.
A room with a round table and two chairs, a bed with a patterned bedspread, and a view of the sun setting over a mountain through a large window.
A modern building with a large entrance and a well-lit pathway leading to it.
A modern room with a large sliding glass door leading to a balcony, wooden furniture, and a lantern.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Hakone Open Air Museum
    ‪16 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Japanese Room, Non-smoking Dinner/Buffet First Half Standard Room

Interior

Japanese Room, Non-smoking Dinner/Buffet First Half Standard Room

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Breakfast Included Superior With Open-air Bath

Food and drink

Breakfast Included Superior With Open-air Bath

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

A variety of food and drink items on a table, including pastries, seafood, and wine bottles.

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

A variety of dishes on a table, including steak, lobster, and other seafood, with wine glasses and a basket of bread.

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(15 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Room, Non-smoking Dinner/Second Half Standard Guest Room

Interior

Japanese Room, Non-smoking Dinner/Second Half Standard Guest Room

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

A buffet with a variety of seafood, meats, and pastries.

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(18 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

A buffet with a variety of seafood, meats, and pastries.

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(32 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

A variety of Japanese dishes including sushi, sashimi, and a hot pot.

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

A traditional Japanese meal setup with various dishes, including seafood, vegetables, and rice.

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

A traditional Japanese meal setup with various dishes, including seafood, vegetables, and rice.

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

A variety of Japanese dishes including sushi, sashimi, and a lobster on a tray.

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

A variety of Japanese dishes including sushi, sashimi, and a lobster on a tray.

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

A traditional Japanese stage with wooden flooring and a backdrop of sliding doors.

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

A traditional Japanese room with tatami flooring, a low table, and a red cushion.

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Located in Ninohira, Hakone Kowakien TEN-YU is adjacent to Hakone Kowakien Yunessun and within a 5-minute walk of other popular sights like Okada Museum of Art. This 150-room, 4.5-star ryokan has private in-room hot tubs along with free in-room WiFi and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Okada Museum of Art - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Gora Park - 3 min drive - 1.3 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min drive
  • ‪CAFE Ryusenkei - ‬13 min walk

About this property

Hakone Kowakien TEN-YU

Guests of Hakone Kowakien TEN-YU enjoy a sauna, free WiFi in public areas, and spa services. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury ryokan include free newspapers, a terrace, and a garden.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms offer spring water baths, hair dryers, and free toiletries. Private hot tubs, refrigerators, and safes are also standard.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

What can I see within easy reach of Hakone Kowakien TEN-YU?

This ryokan is situated in Ninohira within a short 3-minute walk of Hakone Kowakien Yunessun and also 17 minutes on foot from Hakone Open Air Museum. You'll also find Lake Ashi and Hakone Hot Springs within a short drive.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Sep 13, 2026 start from $429, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hakone Kowakien TEN-YU?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hakone Kowakien TEN-YU?

Spa services at the ryokan include aromatherapy, body treatments, and massages.

Are there luxury amenities available at Hakone Kowakien TEN-YU?

Yes, guests can indulge in luxuries such as a private hot tub, a garden-view restaurant, and massages at this ryokan.

Does Hakone Kowakien TEN-YU feature a casino on the premises?

No, Hakone Kowakien TEN-YU doesn't have a casino.

Will I find an indoor pool at Hakone Kowakien TEN-YU?

No, there is no indoor pool on site; however, each accommodation at this ryokan features a private hot tub.

What do couples enjoy most about Hakone Kowakien TEN-YU?

There are many amenities for couples at this ryokan, including a private hot tub as well as a garden-view restaurant and 2 indoor hot springs.

Does Hakone Kowakien TEN-YU have a hot tub?

No, but this ryokan offers spring water bathtubs in all guestrooms.

Does Hakone Kowakien TEN-YU have a restaurant with a breakfast menu?

No, Hakone Kowakien TEN-YU doesn't have a restaurant that serves breakfast.

Will Hakone Kowakien TEN-YU allow pets to stay free of charge?

No, pets aren't allowed at Hakone Kowakien TEN-YU though service animals are welcome.

Does Hakone Kowakien TEN-YU have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Kowakien TEN-YU?

No, there aren't any guestrooms with balconies at Hakone Kowakien TEN-YU.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1631 out of 1950 reviews
Rating 8 - Good. 213 out of 1950 reviews
Rating 6 - Okay. 53 out of 1950 reviews
Rating 4 - Poor. 27 out of 1950 reviews
Rating 2 - Terrible. 26 out of 1950 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great amenities and excellent staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, wonderful staff and food. Nothing else to say as a perfect stay!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Camila

Liked: Cleanliness
Very nice hotel, good buffet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hakone Ten-Yu. The staff was incredibly kind and accommodating, the room was nice, and the onsens were stunning. Definitely would stay again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, very relaxing, onsen with an amazing view, good food too, room was spacious and with all amenities needed
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an exceptional, elegant and luxurious stay we had. The onsen are beautiful and the food wonderful. We would definitely recommend it!!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Onsen were great indoor outdoor and in the room offered variety and very relaxing atmosphere
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, location and the staff are incredible. Wish we could live there!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and good! Strongly recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with family. The onsen was spectacular, the food was amazing, and the staff was friendly and welcoming. Highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. The hotel is clean and the staff is friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I’ve ever stayed at! Onsen with a waterfall views and incredible Japanese buffet dinner were the highlights
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel we have ever stayed at. Beautiful, amazing services and amenities.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved the place. Service was great right when you get off the shuttle bus.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Staffs are very helpful especially lady checked in us. We had buffet dinner and breakfast, there are so many choices also all foods quality was amazing. The hotel connected to Yunessans onsen theme park, it is big plus. We recommend this hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carollene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful with really nice onsens. The customer service at the hotel was outstanding and treats you like a VIP. The food at rhe buffet was really good quality. I give this hotel a 10 out of 10.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maliheh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good a bit overpriced though compare to other hotels in Japan. If you want to book go directly through them so you can have choices for the meals they offer.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was AMAZING!! Hot spring bath was so relaxing. Can’t wait to return.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the onsens- both were beautiful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ranjit

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel ,food and Onsen
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We should have stayed one more day
Stayed 1 night in May 2026
Verified review

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent, very relaxing atmosphere
Stayed 1 night in Mar 2026