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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with a sauna and spa services
VIP Access

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Photo gallery for Hakone Kowakien TEN-YU

Enjoy breathtaking views of the surrounding forest and mountain range from this balcony.
Relax by the serene infinity pool with breathtaking mountain views.
Traditional Japanese-style building with a serene natural setting, featuring a wooden framework and large glass windows.
Traditional Japanese-style room with tatami flooring and low tables, featuring sliding doors and a serene view of greenery.
Traditional Japanese-style room with tatami flooring and shoji screens, featuring a low table and comfortable seating area.

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Hakone Open Air Museum
    ‪15 min walk‬
  • Lake Ashi
    ‪8 min drive‬
VIP Access
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Room options

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(58 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(18 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Hakone

Located in Ninohira, Hakone Kowakien TEN-YU is adjacent to Hakone Kowakien Yunessun and within a 5-minute walk of other popular sights like Okada Museum of Art. This 150-room, 4.5-star ryokan has private in-room hot tubs along with free in-room WiFi and free self parking.

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Ropeway - 7 min drive - 3.3 miles
  • Hakone Shrine - 7 min drive - 4.8 miles
  • Lake Ashi - 8 min drive - 5.0 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan with a sauna and spa services
Guests of Hakone Kowakien TEN-YU enjoy a sauna, free WiFi in public areas, and spa services. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury ryokan include free newspapers, a terrace, and a garden.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms offer spring water baths, hair dryers, and free toiletries. Private hot tubs, refrigerators, and safes are also standard.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

What can I see within easy reach of Hakone Kowakien TEN-YU?

This ryokan is situated in Ninohira within a short 3-minute walk of Hakone Kowakien Yunessun and also 16 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Gora Park and Ōwakudani within a short drive.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Aug 19, 2025 start from $340.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hakone Kowakien TEN-YU?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hakone Kowakien TEN-YU?

Spa services at the ryokan include aromatherapy, body treatments, and massages.

Does Hakone Kowakien TEN-YU feature a casino on the premises?

No, Hakone Kowakien TEN-YU doesn't have a casino.

Will I find an indoor pool at Hakone Kowakien TEN-YU?

No, there is no indoor pool on site; however, each accommodation at this ryokan features a private hot tub.

What amenities will couples enjoy at Hakone Kowakien TEN-YU?

There are plenty of amenities for couples at this ryokan, including a bar, a garden-view restaurant, and 2 outdoor hot springs.

Are there hot tubs at Hakone Kowakien TEN-YU?

Yes, this ryokan features private spa tubs in all accommodations.

Does Hakone Kowakien TEN-YU have a restaurant with a breakfast menu?

No, Hakone Kowakien TEN-YU doesn't have a restaurant that serves breakfast.

Will Hakone Kowakien TEN-YU allow pets to stay free of charge?

No, pets aren't allowed at Hakone Kowakien TEN-YU though service animals are welcome.

Are there connecting rooms at Hakone Kowakien TEN-YU?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Hakone Kowakien TEN-YU?

No, you won't find accommodations with balconies at Hakone Kowakien TEN-YU.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1249 out of 1524 reviews
Rating 8 - Good. 181 out of 1524 reviews
Rating 6 - Okay. 51 out of 1524 reviews
Rating 4 - Poor. 21 out of 1524 reviews
Rating 2 - Terrible. 22 out of 1524 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Huy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs and super friendly ppl. Love everything about the area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Glenda

Stayed 3 nights in Apr 2025

8/10 Good

Yiping

Liked: Staff & service, amenities, property conditions & facilities
Overall it’s good experience except that there was some left overs from the previous guests that wasn’t cleaned up after they stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen, sacramento

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Anh

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

stephen

Traveled with family
Liked: Cleanliness
Onsen was good but hotel is dated. Restaurant food was good but limited options
Stayed 2 nights in Apr 2025

10/10 Excellent

anna

Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel i ever stayed at. period
Stayed 1 night in Apr 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Friendly staff. very spacious room based on tokyo standard. Great onsen choices We get to enjoy Hakone Kowakien Yunessun for free while staying at Ten-Yu! Kids love the free ice cream options too. Okada Museum of Art and Family Mart are within walking distance. A bus runs directly to Hakone-Yumoto and Odawara, with the bus stop right in front of the hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Melliana

We stayed for two nights and the menu for buffet dinner and breakfast is the same
Stayed 2 nights in Apr 2025

10/10 Excellent

zehra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing serene experience

We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
Stayed 1 night in Apr 2025

10/10 Excellent

maria de guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

TSUNGHSIENJUSTIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Peaceful Escape with Heartfelt Hospitality Our stay at Hakone Kowakien Ten-Yu was magical—where traditional charm met modern comfort. Highlights: • Free teas and ice cream added warmth and joy. • Soothing nightly live music in the lobby. • Spacious, fresh-aired room with a comfy bed and pristine bath. • Open-air private onsen with beautiful mountain views. • Delicious breakfast with both Japanese and Western options. • Convenient shuttle to Gora Station and Hakone Open-air museum for easy exploring. Tip: Leave extra time for transit. Buses can be full, but the train from Gora to Odawara is smooth and reliable. Thanks to the caring staff, even a bumpy checkout turned into a story of kindness. Highly recommended for a serene Hakone getaway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yinghua, FOREST HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cong Huy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodations. Food at breakfast was great. Onsen was excellent, including our balcony tub. Enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a magical dream to stay here. The stunning views, the beautiful well kept spacious rooms, delicious food (did the buffet option), and welcoming attentive staff. You must get a room with a private Onsen - waking up at sunset to bathe in the Onsen was surreal! I hope to be back again. There is a shuttle that takes you to/from the train station (note they stop running mid day 12-2pm so plan accordingly).
Stayed 1 night in Apr 2025

10/10 Excellent

Nabbia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. The staff were incredibly welcoming and provided above and beyond assistance. The food was the best selection and the taste was even more amazing. The private Onsen and the public one were a once in a lifetime experience. I hope to come back and stay for a longer duration next time
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Apr 2025

8/10 Good

gadi

Traveled with group

Good

Small shower
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities
It had a lovely feel about it and the staff were very helpful. Just found that our room was well worn and could do with a little updating.
Stayed 1 night in Apr 2025

10/10 Excellent

Darryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and quality.
Stayed 2 nights in Mar 2025