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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with a sauna and spa services
VIP Access

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Photo gallery for Hakone Kowakien TEN-YU

Reception
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | In-room safe, blackout drapes, cribs/infant beds, free WiFi
Hot springs
In-room safe, blackout drapes, cribs/infant beds, free WiFi
In-room safe, blackout drapes, cribs/infant beds, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Lake Ashi
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(18 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Hakone

Located in Ninohira, Hakone Kowakien TEN-YU is adjacent to Hakone Kowakien Yunessun and within a 5-minute walk of other popular sights like Okada Museum of Art. This 150-room, 4.5-star ryokan has private in-room hot tubs along with free in-room WiFi and free self parking.

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Ropeway - 7 min drive - 3.3 miles
  • Hakone Shrine - 7 min drive - 4.8 miles
  • Lake Ashi - 8 min drive - 5.0 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪CAFE Ryusenkei - ‬13 min walk
  • ‪ベラフォレスタ - ‬15 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan with a sauna and spa services
Guests of Hakone Kowakien TEN-YU enjoy a sauna, free WiFi in public areas, and spa services. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury ryokan include free newspapers, a terrace, and a garden.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms offer spring water baths, hair dryers, and free toiletries. Private hot tubs, refrigerators, and safes are also standard.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 197 reviews
$363 nightly
The price is $401
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

What can I see within easy reach of Hakone Kowakien TEN-YU?

This ryokan is situated in Ninohira within a short 3-minute walk of Hakone Kowakien Yunessun and also 16 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Gora Park and Ōwakudani within a short drive.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Oct 1, 2025 start from $387.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hakone Kowakien TEN-YU?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hakone Kowakien TEN-YU?

Spa services at the ryokan include aromatherapy, body treatments, and massages.

Does Hakone Kowakien TEN-YU feature a casino on the premises?

No, Hakone Kowakien TEN-YU doesn't have a casino.

Will I find an indoor pool at Hakone Kowakien TEN-YU?

No, there is no indoor pool on site; however, each accommodation at this ryokan features a private hot tub.

What do couples enjoy most about Hakone Kowakien TEN-YU?

There are plenty of amenities for couples at this ryokan, including a bar, a garden-view restaurant, and 2 outdoor hot springs.

Does Hakone Kowakien TEN-YU have a hot tub?

Yes, all accommodations at this ryokan have private spa tubs.

Does Hakone Kowakien TEN-YU have a restaurant with a breakfast menu?

No, Hakone Kowakien TEN-YU doesn't have a restaurant that serves breakfast.

Will Hakone Kowakien TEN-YU allow pets to stay free of charge?

No, pets aren't allowed at Hakone Kowakien TEN-YU though service animals are welcome.

Does Hakone Kowakien TEN-YU have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Hakone Kowakien TEN-YU?

No, there aren't any accommodations with balconies at Hakone Kowakien TEN-YU.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1315 out of 1595 reviews
Rating 8 - Good. 185 out of 1595 reviews
Rating 6 - Okay. 51 out of 1595 reviews
Rating 4 - Poor. 21 out of 1595 reviews
Rating 2 - Terrible. 23 out of 1595 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Onsen resort. The services and team were courteous and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful getaway you never knew you needed.

This place was so peaceful. The private balcony onsen and sound of the rushing water below was the ultimate relaxing getaway. The dinner and breakfast buffets were simply delicious. There were so many options and the tempura was perfect. We loved wearing the provided yukata down to dinner. The staff was also very helpful annd friendly. Our only regret was that we only stayed one night. I wish we could have stayed longer. Hakone Kowakien Yunessun entrance is accessible through a corridor from the hotel and is the perfect relaxing getaway. This was our favorite place of our entire 17 day trip to Japan.
Stayed 1 night in Jun 2025

10/10 Excellent

CHENG

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for family. Public transportation which close to hotel and is convenient .
Stayed 3 nights in Jun 2025

10/10 Excellent

Takahiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner. comfortable room with hot tab
Stayed 1 night in Jun 2025

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing open air Onsen!
Stayed 2 nights in Jun 2025

8/10 Good

Wen Hsia

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip. It was wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anselm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels at period! The quality of service and the atmosphere at this establishment was gold standard.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although location-wise I'd recommend having a car, there is so much relaxing to do here that I don't think you'd need to leave the property the whole weekend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10
Stayed 1 night in Jun 2025

10/10 Excellent

lucy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was great (Room was good and meals were good too) except for the payment part. Our family stayed for 3 nights and Hotels.com had charged us already for 1 night before the trip. So we should only pay for 2 nights at the hotel after our stay. But they charged us for 3 nights. The reception officer kept saying that we needed to pay for 3 nights. After trying to reason with him, I spoke to the manager, who confirmed we only needed to pay for 2 nights. There was no apology for the mistake and if I didn’t insist that they check again and again, we would have been billed for 3 nights.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Stayed 2 nights in Jun 2025

10/10 Excellent

Hui Chee

Stayed 1 night in May 2025

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dasom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 단위로 묶었습니다. 노천탕, 경치 모두 매우 좋았습니다. 하프보드로 양일 모두 뷔페 먹었는데 일식이 입에 맞지 않아 힘들어하시던 아버지도 잘 드셨습니다.
Stayed 1 night in Jun 2025

10/10 Excellent

Leanna

Stayed 1 night in Apr 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with clean, modern architecture. The staff were nice, friendly, and attentive to requests. Although a bit pricey for the room rate, I highly recommend staying here if you ever come to Hakone, Japan
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The ryokan was beautiful. The onsen was truly special with breathtaking views into the mountains and waterfall for the open air bath. The water really was different - made my hair silky smooth. The kaiseki dinner was also an experience I would definitely recommend trying! Beautiful presentation.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Ten-yu. So much that we came back a second time in 2 years. Everything in their facility is professional and cater to their clients. The breakfast and dinner buffets have a wide variety of quality cuisine. Both onsens are different, unique, and enjoyable. We thoroughly enjoyed our time there. We would definitely visit a third time!

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this property - so peaceful and relaxing! We were two adults with our two children (ages 10 and 13) and had a delightful time here. It’s a bit of a hike to get to, but was worth it 100%. Staff was very good. Visited the onsen twice and started to get the hang of it! Thank you for a wonderful stay!
Front from front of hotel
View from our balcony
Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so welcoming, the service from the moment we arrived was outstanding. The ladies came out of the hotel to help us check in, the hotel itself had so many great things available. Loved the free ice cream vending machine. Special thanks to Manna, he was so kind and accommodating.
Stayed 1 night in May 2025