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Hakone Kowakien TEN-YU

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Hot springs
Separate tub and shower, spring water tub, free toiletries, hair dryer
Exterior
In-room safe, blackout drapes, cribs/infant beds, free WiFi
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Hakone Open Air Museum
    ‪16 min walk‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.0 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(25 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Located in Ninohira, Hakone Kowakien TEN-YU is adjacent to Hakone Kowakien Yunessun and within a 5-minute walk of other popular sights like Okada Museum of Art. This 150-room, 4.5-star ryokan has private in-room hot tubs along with free in-room WiFi and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Okada Museum of Art - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Gora Park - 3 min drive - 1.3 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪ダイニングはこね - ‬4 min walk
  • ‪蕎麦 貴賓館 - ‬3 min walk
  • ‪bar hotel 箱根香山 - ‬8 min walk

About this property

Hakone Kowakien TEN-YU

Guests of Hakone Kowakien TEN-YU enjoy a sauna, free WiFi in public areas, and spa services. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury ryokan include free newspapers, a terrace, and a gift shop.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms offer spring water baths, hair dryers, and free toiletries. Private hot tubs, refrigerators, and safes are also standard.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.

Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn

Kowakien TEN-YU Inn

Kowakien TEN-YU

Hakone Kowakien TEN YU

Hakone Kowakien TEN YU

Hakone Kowakien TEN-YU Ryokan

Hakone Kowakien TEN-YU Hakone

Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

What can I see within easy reach of Hakone Kowakien TEN-YU?

This ryokan is situated in Ninohira within a short 3-minute walk of Hakone Kowakien Yunessun and also 17 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Gora Park and Hakone Hot Springs within a short drive.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Jun 15, 2026 start from $434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hakone Kowakien TEN-YU?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hakone Kowakien TEN-YU?

Spa services at the ryokan include aromatherapy, body treatments, and massages.

Are there luxury amenities available at Hakone Kowakien TEN-YU?

Yes, guests can indulge in luxuries such as a private hot tub, a garden-view restaurant, and massages at this ryokan.

Does Hakone Kowakien TEN-YU feature a casino on the premises?

No, Hakone Kowakien TEN-YU doesn't have a casino.

Will I find an indoor pool at Hakone Kowakien TEN-YU?

No, there is no indoor pool on site; however, each accommodation at this ryokan features a private hot tub.

What do couples enjoy most about Hakone Kowakien TEN-YU?

There are many amenities for couples at this ryokan, including a private hot tub as well as a garden-view restaurant and 2 indoor hot springs.

Does Hakone Kowakien TEN-YU have a hot tub?

No, but this ryokan offers spring water bathtubs in all guestrooms.

Does Hakone Kowakien TEN-YU have a restaurant with a breakfast menu?

No, Hakone Kowakien TEN-YU doesn't have a restaurant that serves breakfast.

Will Hakone Kowakien TEN-YU allow pets to stay free of charge?

No, pets aren't allowed at Hakone Kowakien TEN-YU though service animals are welcome.

Does Hakone Kowakien TEN-YU have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Kowakien TEN-YU?

No, there aren't any guestrooms with balconies at Hakone Kowakien TEN-YU.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1560 out of 1865 reviews
Rating 8 - Good. 200 out of 1865 reviews
Rating 6 - Okay. 54 out of 1865 reviews
Rating 4 - Poor. 24 out of 1865 reviews
Rating 2 - Terrible. 27 out of 1865 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Feb 2026

8/10 Good

Ayumi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was grandiose, from the room and amenities to the private outdoor tub and public natural spring baths. It almost felt like a 'Disney-fied' version of a traditional onsen. While located in a rural countryside area, the high number of foreign staff gave it a unique, international vibe that felt a bit different from 'traditional' Japan. The food offered a wide selection, though the buffet quality was a bit inconsistent—some dishes were hits, while others missed the mark. Still, there were plenty of options to choose from!
Stayed 1 night in Feb 2026

10/10 Excellent

Yan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, buffet is little repetitive.. most people only stay one night, food is boring next day.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jayadev

Stayed 1 night in Feb 2026

8/10 Good

Ronnie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Authentic vibe. We had a lovely dinner. The hotel breakfast was (probably) very authentic, but hard to tell for a European tourist like myself. The breakfast food options felt more like dinner options to me (not bad, just not what this European tourist was expecting or fancied in the morning). Overall a solid stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Ho Kwong Kane

Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel and building interior. My wife & daughter both used the women's onsen multiple times and were very impressed. We had both the breakfast and dinner buffets, and I would say they were par for the course for hotel meals in Asia - very good, but comparable to others we've had. Staff were exceedingly polite and friendly. Again, I would expect this in Japan, and I was not disappointed. We used the shuttle to nearby Gora station twice, and that was very convenient. The room was very clean and I took advantage of the tub in the balcony. The room is small, and it was a little hard to get around for 3 people. Unfortunately, there was no place to store our 3 suitcases out of the way, and they were on the floor and we had to step over them. But all in all, it was a wonderful stay, and I would stay there again.
Stayed 2 nights in Feb 2026

10/10 Excellent

KYUNGMIN

Stayed 1 night in Feb 2026

8/10 Good

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly, professional and attentive to details. Nice hotel and onsen, a bit surprised that dinner (non buffet style) is served at a different location and need a courtesy ride to go in a group, quite unexpected, would prefer if it could be held at the hotel instead.
Stayed 1 night in Feb 2026

10/10 Excellent

Johnathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Divine. Walked around in PJs all day eating, sleeping, bathing all day. Life reset achieved.
Stayed 1 night in Feb 2026

10/10 Excellent

Anish

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best Onsen Resort in Town. It's my third time here and I'll definitely be planning on coming back!
Stayed 2 nights in Feb 2026

8/10 Good

Earl, Mililani

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buffet, staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, love the private onsen, breakfast buffet was amazing, endless ice cream was so fun! It was a little tricky to get to on the bus- the schedule is a little different on Sundays (Google Maps was wrong). But we got there and loved it!
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location , free parking , excellent staffs ! Dinner was also excellent! Wish the happy hour location is at the lounge not at the family pool area !
Stayed 2 nights in Feb 2026

2/10 Terrible

CHRISTOPHER

Stayed 2 nights in Feb 2026

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, very very clean, very comfortable bed, and - save for the lack of a coffee maker - very well equipped. The bathroom was very good and complete. The hotel itself is beautiful and has incredible views. The buffet dinner had tons of options and was top notch. Same for the breakfast. The staff in general was very nice and helpful. And the onsen was incredible, with thermal waters and very nice facilities. Arriving at the hotel is rather easy, it's a 45 minute bus ride from Odawara Station if you get to Hakone by train. And the bus leaves you just at the door. The bus also takes you to some of the most popular attractions in the area, so it is very convenient if you want to move around. We liked it so much we decided to extend our stay for an extra night, so we'd definitely go back again.
Stayed 1 night in Jan 2026

10/10 Excellent

yi

Liked: Cleanliness, amenities, property conditions & facilities
very nice place, friendly and very good view
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Stayed 2 nights in Jan 2026

10/10 Excellent

Curt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was more than expected! The Onsen experience was superb and the staff was 100% accommodating, friendly, and English language friendly. The buffet dinner and breakfast option was delicious including snow crab at both meals (as of this review). The connecting public / unisex Onsen was also included which was a bonus as we could enjoy themed spas. If you are looking for your first Hakone Onsen resort, I highly recommend this spot. Rooms were huge and all inclusive experience. Smiles all around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was amazing and the facilities were exceptional!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jakub

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
EVERYTHING WAS PERFECT. This is a very special place and experience Exceeded our lofty expectations by a lot. People food water rooms authentic vibe. Breakfast and dinner are unreal.
Stayed 1 night in Jan 2026

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