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Aura Tachibana

4.0 star property
Hotel in Hakone with 2 restaurants and a sauna

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[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | Balcony view
Indoor spa tub
[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪6 min walk‬
  • Place, Gyokuren Shrine
    ‪7 min walk‬

Room options

View all photos for Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Standard Tower Japanese style room, Non-smoking

  • 431 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

10.0 out of 10
Exceptional
(12 reviews)
  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Standard Tower Japanese Room Twin Bed, Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Standard Room Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Japanese Standard Room Non Smoking

  • Sleeps 6

View all photos for Deluxe Twin With Open-air Bath Non-Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin With Open-air Bath Non-Smoking

  • Sleeps 2

View all photos for Japanese-Western Style Room With Open-air Bath Non Smoking

Bathroom | Free toiletries, slippers, electronic bidet, towels

Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Twin With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Twin With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Japanese-Style Room With Twin Non-Smoking

Free toiletries, slippers, electronic bidet, towels

Japanese-Style Room With Twin Non-Smoking

  • Sleeps 5

View all photos for [Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

In-room safe, soundproofing, free WiFi, bed sheets

[Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

  • Sleeps 4

View all photos for Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Top Floor Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

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About the neighborhood

Hakone

Located in Yumoto, Aura Tachibana is within a 10-minute stroll of sights such as Key Hiraga Museum and Tamadare Falls. This 4-star hotel has 45 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Tamadare Falls - 6 min walk - 0.3 miles
  • Key Hiraga Museum - 6 min walk - 0.4 miles
  • Gyokuren Shrine - 7 min walk - 0.4 miles
  • Hakone Toy Museum - 8 min walk - 0.4 miles

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬5 min walk
  • ‪茶のちもと - ‬5 min walk
  • ‪山そば - ‬7 min walk
  • ‪ハイカラ中華 日清亭 - ‬6 min walk
  • ‪料理茶屋花さがみ - ‬7 min walk

About this property

Aura Tachibana

Hotel in Hakone with 2 restaurants and a sauna
Guests of Aura Tachibana enjoy a sauna, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free train station shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this hot springs hotel include a library, a terrace, and a ballroom.
Guests can expect to find free WiFi and TVs. Bathrooms offer free toiletries, slippers, bidets, and toilets with an electronic bidet. Safes are also available.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

What's there to see close to Aura Tachibana?

This hotel is situated in Yumoto within a 10-minute walk of Key Hiraga Museum and Tamadare Falls. You'll also find Tenzan Onsen and Hakone Toy Museum less than a mile away.

How much does it cost to stay at Aura Tachibana?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Aura Tachibana on Jan 6, 2026 start from $167.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Aura Tachibana?

Yes, uncovered self parking is offered for free at the hotel.

Does Aura Tachibana have a casino?

No, Aura Tachibana doesn't have a casino.

Is there an indoor pool at Aura Tachibana?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Aura Tachibana?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and hot springs.

Does Aura Tachibana have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Aura Tachibana have a restaurant with a breakfast menu?

No, Aura Tachibana doesn't have a restaurant that serves breakfast.

Does Aura Tachibana allow pets to stay for free?

No, pets aren't allowed at Aura Tachibana.

Does Aura Tachibana have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Aura Tachibana?

No, you won't find guestrooms with balconies at Aura Tachibana.

Aura Tachibana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 386 reviews
Rating 8 - Good. 119 out of 386 reviews
Rating 6 - Okay. 31 out of 386 reviews
Rating 4 - Poor. 12 out of 386 reviews
Rating 2 - Terrible. 9 out of 386 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
Stayed 1 night in Sep 2025

4/10 Poor

Louis, Auckland

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayuresh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chung

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Impeccable services from hotel staffs. However, the property needs renovation.
Stayed 2 nights in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and breakfast were very good in terms of presentation and taste.
Stayed 1 night in May 2025

10/10 Excellent

MIRAT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay onsen

The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Arnab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Stayed 1 night in Mar 2025

10/10 Excellent

Sangita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Stayed 1 night in Jan 2025

8/10 Good

Geoffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.
Stayed 1 night in Dec 2024

4/10 Poor

Jonathan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous authentic Japanese food beautifully presented on the plate and by the staff. Very quiet Lovely public onsen experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay!

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Traveled with family
Disliked: Cleanliness
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Amazing service

Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely ryokan with staff that made you feel right at home. The rooms were spacious and the onsen pools were relaxing and well maintained. We thoroughly enjoyed our meals which were a highlight of our stay!
Stayed 3 nights in Sep 2024

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