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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Boutique hotel with a 24-hour fitness center and spa services

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is next to Grand Rapids Art Museum and Rosa Parks Circle. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Barrio - ‬3 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Boutique hotel with a 24-hour fitness center and spa services
At CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 24.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and wedding services.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,003 reviews
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The price is $181
Mar 3 - Mar 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on Feb 19, 2026 start from $118.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

This hotel is situated in Downtown Grand Rapids, just steps from Grand Rapids Art Museum and Grand Rapids Civic Theatre, and within a short walk of Van Andel Arena. You'll also find Grand Rapids Children's Museum and Grand Rapids Art Museum less than a mile away.

Will I be able to park at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yes, parking is offered for USD 24.00 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant that serves breakfast?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel though service animals are welcome.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

The closest major airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (21 minutes by car).

Are there rooms with balconies at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, there aren't any guestrooms that list a balcony.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1012 reviews
Rating 8 - Good. 248 out of 1012 reviews
Rating 6 - Okay. 147 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

David, Croswell

Stayed 1 night in Jan 2026

8/10 Good

Gregory

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Room was clean, very small, staff were very friendly
Stayed 1 night in Nov 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities
Room temp wouldn’t go over 70 very cold! Air coming in through windows very noisy! Just overall cold stay, like a jail cell!
Stayed 1 night in Nov 2025

6/10 Okay

Hailey

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine & comfortable. The staff was friendly. I chose this hotel because it advertised artisanal breakfast & free parking however that was not the case. It was annoying to have to find and pay for a convenient breakfast before the event I had to go to in the morning.
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Boxed water and coffee was good in room. Staff could have been more pleasant about amenities when checking in. No ice available unless you come down and ask. Would be nice if they’d bring it to you. Did let us check out late which was nice!
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for a night out in downtown Grand Rapids!! We stayed when going to a concert at Van Andel Arena and it was a 5 minute walk! The rooms are very modern and well kept. It was a great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

6/10 Okay

Brittney, Traverse City

Disliked: Amenities, property conditions & facilities
Cons: No refrigerators and no microwaves- Night staff (1 lady in particular) does not like being bothered to heat up food. Parking is $48 a day- didn’t know that before booking. Terrible lighting in the rooms- I travel for work so I brought my own lamp inside Very little control over room temperature Pros: Very comfortable bed!
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. The bed was extremely comfortable! We loved how close the hotel was to all of our favorite places and parking was free on Sunday. The staff was very friendly and accommodating too.
Stayed 1 night in Oct 2025

8/10 Good

Niki

Stayed 1 night in Oct 2025

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Amenities
It was okay. Good location. Parking garage is attached to the hotel. $42 for a 17 hour stay. So if you just need a bed it’s fine. But there was no fridge and only one towel in a room with two beds. I probably wouldn’t choose it again.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean, modern, and comfortable. The staff was very friendly and helpful. The area is right downtown and just a short walk from many attractions. I would book this room again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kaytlyn

Stayed 1 night in Oct 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, lots of space. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was extremely friendly, personable and attentive to needs and questions both about the room and the area.
Stayed 2 nights in Oct 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decent but pretty basic and missing a few things like hooks in the bathroom and it didn’t have a place to hang clothes or jackets.
Stayed 1 night in Oct 2025

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady that checked us in was incredibly friendly and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The first room we received was incredibly small and not near our wedding party at all. As soon as I requested a new room they made it happen. Great staff. The new room was bigger but only has a queen bed, super strange for a bigger room. We called about the blind not working at the beginning of a 2 night stay and nothing was done about it. I also asked for additional coffee for the room, but they couldn’t get any or didn’t know where it was. Also strange. They did give us free coffee from the front. So again, great service. Floor was also a little dirty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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