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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Hotel with a restaurant, a short walk to Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Individually decorated, individually furnished, desk, laptop workspace
Exterior
Meeting facility
Lobby
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, Downtown Market
    ‪14 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is within a 5-minute walk of Van Andel Arena and within 15 minutes of other popular attractions like DeVos Performance Hall. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Downtown Market - 14 min walk - 0.8 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Brick and Porter - ‬1 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Barrio - ‬3 min walk
  • ‪Leo's Seafood Restaurant & Bar - ‬2 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Hotel with a restaurant, a short walk to Van Andel Arena
At CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 24.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Similar properties

Property amenity

Holiday Inn Grand Rapids Downtown by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,022 reviews
$134 nightly
The price is $158
Oct 12 - Oct 13
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on Sep 29, 2025 start from $170.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

This hotel is situated in Downtown Grand Rapids within a 10-minute walk of Van Andel Arena and DeVos Performance Hall. You'll also find Grand Rapids Children's Museum and Grand Rapids Art Museum less than a mile away.

Will I be able to park at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yes, parking is offered for USD 24.00 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant that serves breakfast?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel though service animals are welcome.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

The closest major airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (21 minutes by car).

Are there rooms with balconies at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, there aren't any guestrooms that list a balcony.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1016 reviews
Rating 8 - Good. 269 out of 1016 reviews
Rating 6 - Okay. 143 out of 1016 reviews
Rating 4 - Poor. 72 out of 1016 reviews
Rating 2 - Terrible. 34 out of 1016 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deena

Stayed 1 night in Aug 2025

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to Van Andel arena.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Rapids

Great hotel. Great location. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Colin

Stayed 2 nights in Jun 2025

2/10 Terrible

Zachery

Business traveler
Disliked: Property conditions & facilities, room comfort
My room Ac wouldn’t go past 72 degrees. It was over 90 outside. My room had 1 towel, no washcloths, no soap, a broken iron and ironing board. 2 complimentary bottles of water that were already drank and emptied when I arrived. There was no parking options presented leading to a parking ticket.
Stayed 2 nights in Jun 2025

6/10 Okay

Middalia

Traveled with family
Liked: Amenities, property conditions & facilities
I stayed for a cheer competition near by in room 505, The room and property are beautiful just like pictures. As for The restaurant in the hotel the food could be better. My second complaint is that my room had no ac making my stay horrible left early in the morning because of it. I complained to front desk twice was given a fan but didn’t make it better. Was told that a manager would reach out to me but no one did and it’s 3 days later so decided to write the review. Oh and parking was $34 for less than 24 hours. also my windows were dirty from previous stay it was nasty.
Stayed 1 night in Jun 2025

8/10 Good

Roxanne, McGuire AFB

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think the only thing I didn't like was that I could hear the plumbing in the walls every time someone flushed the toilet in the building.
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Traveled with family
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort
The hotel is in an excellent location for downtown events. The lobby is very nice for a drink and music. There are fine restaurants within walking distance. The modern decor is a little worn. Bathrooms are clean but need an update. The air conditioner thermostat failed on the 2nd day of my stay, and it could not be repaired. The staff was very kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect

Room was great, location fantastic. A little noisy, sounds like someone moving sheet metal around all night. Not sure what it was. Despite this we enjoyed stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Close and cute

Close to concert venue and places to eat. A discount on parking would welcomed. Bar had good drinks. Just enough with style.
Stayed 1 night in May 2025

10/10 Excellent

Amy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close call to Van Andel Arena. Parking was a bit pricey but hotel was great
Stayed 1 night in Jun 2025

10/10 Excellent

Charon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and Comfortable Stay

I loved the layout of the flat with the separate office space. The shower was great and the bed was cozy.
Stayed 1 night in Jun 2025

8/10 Good

Mitch

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great that parking connected to hotel, great location downtown Grand Rapids, close activities.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our experience was great from check in to check out. Check in was very smooth. Ryan was friendly and helpful. The room was very clean. We liked how streamlined the room was. Lighting under the beds, nice touch. The icing on the cake were the beds. Like sleeping on a cloud. Fantastic. Checking out I just did it from my phone. When traveling to other locales I will search for a City Flats Hotel first.
Stayed 1 night in Jun 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the bed

Short stay to attend concert. However, very clean and super comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great location. Conveniently located, wonderful and helpful staff.
Stayed 1 night in Jun 2025

2/10 Terrible

tyler

Traveled with family
Liked: Property conditions & facilities

Nice looking hotel, awful dungeon like room

I am disappointed in this stay for $400/night. We checked in and the hotel appeared nice. But when we got to our room on the 2nd floor, it was like a dungeon. One small window high up that led to brick walls we couldn’t see out of. (This was not mentioned on the booking and the pictures showed a big bright window.) aside from not knowing if it was sunny out or raining, this didn’t make us feel safe in the event of an emergency. Is that even code? We got our baby out of the car seat and noticed the stains and hair on the comforter. We went down to ask for a different room to which they said they couldn’t provide one. The staff was helpful and we settled for a new, clean comforter. This hotel does look nice and was very conveniently located but the weekend experience in that dark room was one of the worst I’ve had and we’ve stayed in roadside motels on road trips through the mountains. Haha! For that alone, we would likely not return
Stayed 2 nights in May 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service
There was only one towel in the room for two guests. We chose
Stayed 1 night in May 2025

4/10 Poor

Mark

Traveled with group
Disliked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Mark

Disliked: Staff & service, room comfort
the parking situation was horrible. They advertise $24 dollars a day, but when you go to leave they say the day ends at 4 am and its $2 an hour after that. So parking is really $44 dollars. There are no fridge or microwave in the rooms and no coffee in the lobby. I dont recommend staying there.
Stayed 1 night in May 2025

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not get a measuring tape, but I am certain our beds were not queens sized beds. I have a king at home and feel these were much smaller. It was one night and the rest of the room and stay were good. Checked in as 2 couples, so be sure to ask for extra towels as the room was appointed for 2 people, not 4.
Stayed 1 night in May 2025

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