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Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is next to Grand Rapids Art Museum and Rosa Parks Circle. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Downtown Market - 14 min walk - 0.8 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Barrio - ‬3 min walk
  • ‪Leo's Seafood Restaurant & Bar - ‬2 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Hotel with a restaurant, 4-minute walk to Van Andel Arena
At CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 24.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

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Holiday Inn Grand Rapids Downtown by IHG
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,010 reviews
$130 nightly
The price is $153
Nov 23 - Nov 24
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on Nov 25, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

This hotel is situated in Downtown Grand Rapids, just steps from Van Andel Arena and Grand Rapids Art Museum, and within a short walk of Grand Rapids Children's Museum. You'll also find Grand Rapids Art Museum and DeVos Performance Hall less than a mile away.

Is parking available on site at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yes, parking is offered for USD 24.00 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel good for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there isn't a spa tub at this hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant that serves breakfast?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel though service animals are welcome.

Are there connecting rooms at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

The closest major airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Stayed 1 night in Oct 2025

8/10 Good

Deena

Stayed 1 night in Aug 2025

2/10 Terrible

Taylor

Stayed 2 nights in Jul 2025

6/10 Okay

Stacie

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Stayed 1 night in Jul 2025

6/10 Okay

Stacy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Keely

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Amenities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff was so helpful and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy, clean, and spacious room. Check-in was a breeze and the staff were excellent. We absolutely loved the area. We would definitely stay here again if we're in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

edward

Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Traveled with family
Disliked: Amenities
Very sparse, lighting poor and no information available on taxis or DASH.
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, efficient and practical property. Would've preferred a bigger bed. Overall, it's fine for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel with great location

Booked a night here for some business and it’s great. Very friendly staff and in a great location with everything in walking distance. Clean and quiet room. Would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Margret

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

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