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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is next to Grand Rapids Art Museum and Rosa Parks Circle. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • DeVos Performance Hall - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Garden District - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

At CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 24.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and a hair salon.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

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May 24 - May 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel

CityFlatsHotel Hotel

CityFlatsHotel Grand Rapids

CityFlatsHotel

CityFlatsHotel Grand Rapids

CityFlatsHotel Grand Rapids Ascend Hotel Collection

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on May 27, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

This hotel is situated in Downtown Grand Rapids, just steps from Van Andel Arena and Grand Rapids Art Museum, and within a short walk of Grand Rapids Art Museum. You'll also find DeVos Performance Hall and Heritage Hill Historic District less than a mile away.

Is parking available on site at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yes, parking is offered for USD 24 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including a restaurant, proposal/romance packages, and a bar/lounge.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant that serves breakfast?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel though service animals are welcome.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

The closest major airport to CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 143 out of 1009 reviews
Rating 4 - Poor. 73 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elise

Stayed 1 night in Feb 2026

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

8/10 Good

Renee

Stayed 1 night in Feb 2026

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were great. The room was ok but the TV didnt work. They put us in another room quickly. Parking is a challenge but there is a parking structure in the same block and a walk way next to the front door of the hotel that takes you back to the lot. $15-25 per night parking fee.
Stayed 1 night in Feb 2026

8/10 Good

Vanessa, Waterford

Traveled with partner
Liked: Property conditions & facilities
Staff was great! Room could have used a bit more attention.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
Check in and out was quick and easy. The bar was great and the stay was 10/10.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 5 nights in Feb 2026

10/10 Excellent

Kaylynn

Stayed 1 night in Jan 2026

8/10 Good

steven

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly and quiet. The food was drinks were great at the bar!
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service
Very clean. Friendly and helpful staff. Central to downtown events.
Stayed 1 night in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Joanna

Stayed 1 night in Jan 2026

4/10 Poor

Jason

Traveled with partner
Disliked: Amenities, property conditions & facilities
The city flat hotels are motel 6 meets ikea - bland, cold, and with sterile Formica decor. This one in Grand Rapids had a window that looked out to a 10 x 8 foot outside square with no light and constant pigeon poop covered window ledges. I will never stay at another within this brand.
Stayed 1 night in Jan 2026

10/10 Excellent

jaimie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is so friendly and hepful! The lobby bar happy hour was fantastic the food was so fresh. We tried all the happy hour menu food items absolutely delicious.
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Business traveler
Disliked: Cleanliness, amenities
Room was not very clean. Hair on the floor, hair on the pillows, lots of dust and food bits under the bed and night stands. TV was difficult to work. Parking is HORRIBLE it's either $48 / day or a metered spot on the street where you must download an app and renew every 2 hours. The shower was very nice and the front end staff were good. The bartender Marcus was outstanding.
Stayed 3 nights in Jan 2026

6/10 Okay

Courtney

Liked: Cleanliness
Disliked: Amenities
It was only ok. The photos did not accurately portray the property. The hotel could definitely use some maintenance and paint. There was a button missing in the elevator, lots of wall scuffs and missing paint. It felt shabby. The photo is in the listing is of the private ballroom and isn't visible to guests at all. The listing mentioned Happy Hour and Lobby Coffee Service, and both were not available during my stay. The bed seemed like an air mattress and was horribly uncomfortable. For the same price I could have stayed elsewhere.
Stayed 1 night in Jan 2026

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean, will equipped rooms. Helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

David, Croswell

Stayed 1 night in Jan 2026

8/10 Good

Elisabeth

Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great!
Stayed 1 night in Dec 2025

10/10 Excellent

meghan

Stayed 1 night in Jan 2026

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