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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
Hotel with a restaurant, a short walk to Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Ballroom
Lobby
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Van Andel Arena
    ‪2 min walk‬
  • DeVos Performance Hall
    ‪6 min walk‬
  • Downtown Market
    ‪14 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is within a 5-minute walk of Van Andel Arena and within 15 minutes of other popular attractions like DeVos Performance Hall. This 48-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Downtown Market - 14 min walk - 0.8 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Brick and Porter - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Barrio - ‬3 min walk
  • ‪GLC Live at 20 Monroe - ‬3 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Hotel with a restaurant, a short walk to Van Andel Arena
At CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, guests have access to a 24-hour gym, free WiFi in public areas, and spa services. Self parking is offered for USD 24.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a microwave in a common area, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Languages

English

Similar properties

Property amenity

Holiday Inn Grand Rapids Downtown by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,002 reviews
$134 nightly
The price is $158
Aug 14 - Aug 15
Total includes taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is a free cancellation option available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on Sep 8, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

This hotel is situated in Downtown Grand Rapids within a 10-minute walk of Van Andel Arena and DeVos Performance Hall. You'll also find Grand Rapids Children's Museum and Grand Rapids Art Museum less than a mile away.

Is there parking available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Yes, parking is offered for USD 24.00 per night.

Is there a spa at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Spa services at the hotel include mani/pedis.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection feature a casino at the property?

No, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, this hotel doesn't have a spa tub.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a restaurant that serves breakfast?

No, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection though service animals are welcome.

Are there connecting rooms at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

The closest major airport to CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is Gerald R. Ford International Airport (GRR), which is 14.5 mi away (19 minutes by car).

Can I book a room with a balcony at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, there aren't any guestrooms that list a balcony.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LEISA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay! Super welcoming staff... Great bartender..... loved our room... easy parking and amazing location. Was fun to barhop and walk to Van Andel for our concert!!!
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Overrated

The toilet seat was broke, the light switches were not in convenient spot, our window looked at a brick wall and the areas that said wireless charging spots did not work. Think we will still somewhere else next time!!!
Stayed 1 night in Apr 2025

4/10 Poor

Jodi

Disliked: Amenities, property conditions & facilities
Everything in the room was sticky to the point you didn’t want to touch anything at all (light switches, lamps). It was gross. Staff experience was dependent on time of day. Morning and afternoon guys were extremely nice and helpful. Night time was not friendly and a customer had 45 minute exchange with him last night where the hotel record had him in the wrong room than what he checked into. The nighttime worker assumed the man was just drunk but the hotel made the mistake. Witnessed the whole interaction and it took way too long to resolve after midnight. So rating is based on two good workers and one that was TERRIBLE
Stayed 2 nights in Apr 2025

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were exceptional. Not our type of beds but that’s subjective. Everything other than the Grand Rapids City Parking was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Accommodations

Came down for leisure. Hotel is unique and fun. Room was clean and comfortable. Would recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Stayed 1 night in Apr 2025

8/10 Good

Tommie, Livonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There’s nothing incredibly special about this hotel. It’s quite basic in every sense of the word, but the location was exactly what we were needing and wanting.
Stayed 1 night in Apr 2025

6/10 Okay

Steven

Stayed 2 nights in Apr 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, rooms clean, but it seemed odd that there was no microwave, mini fridge, or fan in the bathroom. Also, the lighting situation was kind of weird. In order to turn on the bathroom light, the lights in the bedroom had to be on because they were all on a master switch. Not a concern for a single traveler but not great when one person is sleeping. Otherwise, everything else was excellent and I appreciated the extra security and the proximity to all of the major surrounding venues.
Stayed 1 night in Apr 2025

6/10 Okay

Kayla

Stayed 1 night in Apr 2025

2/10 Terrible

Brittney

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible. Dirty, loud, and unable to sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Mat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated old town building of Grand Rapids. Nicely decorated room, with a good feel. More to see here than my short visit allowed. It is in downtown, so it's within walking distance of everything if you're ambitious enough to walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

6/10 Okay

ShaLonda

Business traveler
Liked: Staff & service
Disliked: Amenities
A very unique property. I very much enjoyed the aesthetic and difference in standard design. The comforter was dirty and as I was brought another one, I was going to open the door for the woman and was electrocuted turning on the light. I literally screamed and panicked and all I got was a chuckle and “here’s your blanket, sorry about that”. It wasn’t until I repeatedly sighs with discomfort as I exchanged blankets did she fully show concern and even then, she just asked if I was okay. Although, there wasn’t much that could’ve been done, I do feel like there should be a high level of concern and a promise to report the incident when your CUSTOMER is electrocuted by your light switch. Will not be returning.
Stayed 1 night in Apr 2025

2/10 Terrible

Brittney

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Amenities
X
Stayed 1 night in Apr 2025

10/10 Excellent

Richard Kent

Liked: Cleanliness, staff & service

Just OK

Very limited amenities. Lots of hard surfaces (floors, hallways, etc). Also, bed was overly soft and unsupportive. Granted we have a TempurPedic at home so our bar is higher, however the bed at CityFlats was worse than our cheapest mattress in a box.
Stayed 1 night in Apr 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Stayed 1 night in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

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