4/10 Poor
linda
Jul 1, 2025
Disliked: Staff & service, amenities, property conditions & facilities
The property itself is of poor to average cleanliness. The condition of the property is poor, so many things to fix and update. Upon arriving, the tv in my room did not work (I was told this was a problem in other rooms also), but they did send maintenance to fix it. Later, when I was trying to take a shower, the spout flew off. I was originally told there were no open rooms to switch to, but when the maintenance and cleaning guy messaged his supervisor of what happened, they were able to switch my room. The room had burnt out bulbs and the door key did not always work, making me have to go get it rekeyed (as I was waiting for mine, another guest had the same problem). Breakfast on Saturday morning was well stocked, but when I went down on Sunday morning at 9am, almost nothing was left, not even coffee. I told the front desk about it and was told "ok, I'll let them know when I see them." There were several employees walking around the office and kitchen area, but no one replenished anything. I was told the hotel is getting new owners and there is a consideration to tear it down. I think at this point they should just do that. I will say the staff at the property the night I arrived tried to accommodate me as best they could.
linda
Stayed 2 nights in Jun 2025
