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Kakao Coba Hotel Experience

2.5 star property
Lakefront hotel with an outdoor pool and a restaurant

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Photo gallery for Kakao Coba Hotel Experience

1 bedroom, free WiFi, bed sheets
Economy Double Room | Property grounds
Property grounds
Basic Room | 1 bedroom, free WiFi, bed sheets
Economy Double Room | 1 bedroom, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Carretera Tulum-Cobá Av. Principal No 1, Coba, QROO, 77793
  • Place, Xaibé
  • Place, Coba Archaeological Site
    ‪3 min drive‬
  • Place, Grupo Cobá
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪101 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Property grounds

Economy Double Room

  • 37660 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | 1 bedroom, free WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Coba

Located within a mile (2 km) of Templo Monte Carmelo, Kakao Coba Hotel Experience is within 2 miles (3 km) of Coba Archaeological Site. This 8-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Templo Monte Carmelo - 3 min drive - 1.8 miles
  • Coba Archaeological Site - 3 min drive - 2.0 miles
  • Grupo Cobá - 7 min drive - 2.2 miles
  • Punta Laguna Nature Reserve - 20 min drive - 14.1 miles
  • Xel-Há Park - 64 min drive - 47.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 92 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chile Picante - ‬2 min drive
  • ‪Restaurante Ki-Hanal - ‬2 min drive
  • ‪Tacos Mexicanos - ‬2 min drive
  • ‪Restaurante Isabel - ‬7 min drive

About this property

Kakao Coba Hotel Experience

Lakefront hotel with an outdoor pool and a restaurant
Guests of Kakao Coba Hotel Experience enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, take advantage of free parking. Front-desk staff can assist with tours/tickets and luggage storage. This hotel also has local meal delivery service.
Guests can expect to find free WiFi. Relax with a rainfall shower. Balconies or patios and local meal delivery service are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Private picnics

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's toys
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor furniture

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Hosted evening meal: MXN 0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chococacao Maya
Kakao Coba Experience Coba
Kakao Coba Hotel Experience Coba
Kakao Coba Hotel Experience Hotel
Kakao Coba Hotel Experience Hotel Coba

Frequently asked questions

What can I see around Kakao Coba Hotel Experience?

This hotel is located in Coba, close to Coba Archaeological Site, Grupo Nohoch Mul, and Templo 10. You'll also find Xaibé and Juego de Pelota within a short drive.

Will I be able to park at Kakao Coba Hotel Experience?

Yes, uncovered self parking is offered for free at the hotel.

Does Kakao Coba Hotel Experience feature a casino at the property?

No, Kakao Coba Hotel Experience doesn't have a casino.

Is there an indoor pool at Kakao Coba Hotel Experience?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Kakao Coba Hotel Experience?

This lakeside hotel offers many amenities for couples such as an outdoor pool and a bar with some guestrooms featuring private pools.

Are there hot tubs at Kakao Coba Hotel Experience?

No, there isn't a spa tub at this hotel.

Does Kakao Coba Hotel Experience have a restaurant with a breakfast menu?

Yes, Kakao Coba Hotel Experience serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Kakao Coba Hotel Experience allow pets to stay free of charge?

No, pets aren't allowed at Kakao Coba Hotel Experience.

Are there connecting rooms at Kakao Coba Hotel Experience?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Kakao Coba Hotel Experience?

The closest major airport to Kakao Coba Hotel Experience is Tulum Intl. Airport (TQO), which is about 24 mi away.

Are there rooms with balconies at Kakao Coba Hotel Experience?

Yes, every guestroom at Kakao Coba Hotel Experience comes with a balcony with some featuring garden or pool views.

Kakao Coba Hotel Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Philippa

Traveled with family
Disliked: Amenities
The cenote was full of leaves and we didnt want to use it - looked murky. The pods are fun but keep expectations realistic. We were provided no blanket and the air conditioner got cold but shutting it off it got very steamy. Woken up by two roosters at 4am and every hour afterwards. We did not get the famous hot chocolate and there was no coffee in the am. We would do this again but get a blanket.
Stayed 1 night in May 2025

10/10 Excellent

Charandass

Stayed 1 night in Mar 2025

2/10 Terrible

MARIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Llegué pero no me hospedé porque la habitación estaba muy húmeda, hongos en cortinas y muros, el colchón y sábanas húmedas. El Lugar deja mucho qué desear, no responden mensajes. Pedí factura y no he tenido respuesta.Falta de mantenimiento en general a todas las áreas. Los dueños lo tienen abandonado y las personas que te reciben son muy amables pero es fácil ver que no les dan apoyo para mantener el espacio en buenas condiciones. El cenote es construido, no es natural y no hay nada de experiencia de cacao. Está en el entronque con la carretera, sólo accesible en coche. El wifi es debil. Falta infraestructura. No es apto para quien no tiene cómo moverse en el area.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyanna

Liked: Cleanliness, staff & service, property conditions & facilities
the owners of this property will make you feel at home.
Stayed 1 night in Jan 2025

10/10 Excellent

Paget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's in the jungle and has a private cenote. Antonio and his wife are wonderful hosts.
Stayed 2 nights in Nov 2024

4/10 Poor

Josep

Disliked: Cleanliness
.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique sleeping accommodations on beautiful property with traditional Mayan structures, a private swimmable cenote, Melapona apiary (free honey upon checkout), and knowledgable hosts. This tranquil property is within 10 minutes of Coba ruins archeological site.
Stayed 1 night in Jan 2024

6/10 Okay

Jahzeel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

maria de los angeles vargas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hermosa experiencia en contacto con la naturaleza, muy buena habitación, inmejorable atención de don Antonio y aury
Stayed 1 night in Jun 2025

6/10 Okay

Faustino

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Me urge facturar este consumo

Muy bien un lugar muy tranquilo pero me negaron la factura, me dicen que no es posible y necesito facturar, me urge
Stayed 1 night in Mar 2025

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Théo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un cauchemar

Fuyez cet endroit! La chambre est minuscule et pas pratique du tout, aucune place pour mettre ses affaires, aucune commodité. L'odeur de moisissure est insupportable, le bruit de la ventilation, des chiens et de la route empêchent de dormir correctement. Il y a une seule douche pour tout le monde, et rien n'est pratique. Le pire, le gérant est parti en soirée et nous a fermé a clef dans l'anceinte de l'hotel avec un chien extrêmement menacant
Stayed 1 night in Jan 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda merece la pena quedarse en este remanso de paz en absoluta conexión con la naturaleza y con ¡Cenote propio!. Sus habitaciones cilindro, son únicas y lo mejor... Antonio y Auri son adorables, hicieron que me sintiera como en casa. Es un sotio más que recomendable.
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023