4/10 Poor
Craig
Jan 5, 2026
Staff did not throw out guests that were disturbing the peace. I called the police on the same guests that had a violent man who was getting slammed against the wall and screaming two hours later.
Everyday they had limited items from their very small selections of breakfast. They never restocked anything. By the last day you basically had few choices.
They shoveled snow at 11:00 pm waking me up.
I asked for a wake up call at 3:00 AM, but they woke me up at 1:00. I was so angry I could not fall back asleep. It was a nightmare experience.
Manager lied that I had been given points for my inconvenience. I learned this upon checkout.
Hotel is not like any Sheraton I have stayed at before. Oh well. As a Sheraton member, I was shocked.
Craig
Stayed 7 nights in Dec 2025






























