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Villa Palmeras

3.5 star property
VIP Access

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Photo gallery for Villa Palmeras

Interior
Junior Studio Suite | Terrace/patio
Interior
Interior
Junior Studio Suite | Free wired internet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪5 min drive‬
  • Place, Plaza La Roca Shopping Center
    ‪9 min drive‬
  • Place, Pabellón Cumbres Shopping Center
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

Standard Room | Free wired internet

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Free wired internet

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Free wired internet

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | Free wired internet

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard double room

Standard double room | Free wired internet

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Alfredo V. Bonfil, Villa Palmeras is 1.7 mi (2.7 km) from Nichupté Lagoon and within a 10-minute drive of Xoximilco. This 3.5-star hotel has 17 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Parish of the Risen Christ - 5 min drive - 2.0 miles
  • Plaza La Roca Shopping Center - 9 min drive - 3.6 miles
  • Pabellón Cumbres Shopping Center - 9 min drive - 4.0 miles
  • El Tinto Golf Course - 13 min drive - 5.5 miles
  • Xoximilco - 14 min drive - 7.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪Restaurante Mito - ‬3 min drive
  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive

About this property

Villa Palmeras

Guests of Villa Palmeras enjoy features like an outdoor pool, free WiFi in public areas, and an arcade/game room. If you plan to drive, free parking is available. Additional amenities include a terrace and a garden.
Guests can expect free wired internet and 32-inch LED TVs with cable channels. Free toiletries are also included.
Recreational amenities at the hotel include an outdoor pool.

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Apr 28 - Apr 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number HBC220406314

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 9 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Villa Palmeras?

Villa Palmeras offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Villa Palmeras?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Villa Palmeras on Apr 28, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Villa Palmeras?

This hotel is situated in Alfredo V. Bonfil, close to Delfines Beach, Moon Palace Golf Club, and Riviera Cancun Golf Resort. Nichupté Lagoon is also within a driving distance of 2 mi.

Is there parking available at Villa Palmeras?

Yes, self parking is offered for free at the hotel.

Does Villa Palmeras include a casino?

No, Villa Palmeras doesn't have a casino.

Will I find an indoor pool at Villa Palmeras?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 9 PM.

Is Villa Palmeras good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Villa Palmeras have a hot tub?

No, there isn't a spa tub at this hotel.

Does Villa Palmeras have a restaurant with a breakfast menu?

No, Villa Palmeras doesn't have a restaurant that serves breakfast.

Will Villa Palmeras allow pets to stay for free?

No, pets aren't allowed at Villa Palmeras though service animals are welcome.

Does Villa Palmeras have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Villa Palmeras?

The closest major airport to Villa Palmeras is Cancun Intl. Airport (CUN), which is 5.1 mi away (9 minutes by car).

Are there rooms with balconies at Villa Palmeras?

Yes, some guestrooms at Villa Palmeras offer a balcony/patio and may feature garden views.

Villa Palmeras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 79 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rigo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2026

2/10 Terrible

Latisha, columbus

Disliked: Cleanliness, amenities
Upon booking, It was not clear that there was not a human on the property. I was traveling with another female and we DID NOT feel safe! We did not get the code to get in, couldn’t get the WiFi to work, the room was very hot, no elevators for heavy luggage.. etc. we did enter the room in hopes of it being up to our standards according to the Expedia app. But it definitely was not! Very disappointed. I messaged the property and they denied a refund when we weren’t even there 30 min…
This is the door they have to get into the property and into where the rooms are. Very sketch
Stayed 1 night in Jan 2026

10/10 Excellent

Adelis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place if you’re looking to be close to the airport. The place is clean, and the communication is excellent.
Stayed 1 night in Jan 2026

4/10 Poor

Dimitrios, Hamden

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels a bit neglected. The pool was dirty and so where the bed sheets, the towels were old and torn, and the wifi didn’t work 90% of the time.
Stayed 1 night in Jan 2026

6/10 Okay

Billie

Stayed 2 nights in Dec 2025

8/10 Good

gonzalo

Liked: Cleanliness, staff & service, amenities
Was a good location and price for us
Stayed 3 nights in Jan 2026

10/10 Excellent

Juliet Kirstie

Stayed 5 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and friendly!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Michele

Stayed 1 night in Jan 2026

10/10 Excellent

Ana Luiza

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Dec 2025

10/10 Excellent

aaron

Stayed 1 night in Jan 2026

4/10 Poor

Amelia Casmira

Traveled with partner
Disliked: Amenities
Staff support is lacking. Room smells like sewage and they refused to let us switch rooms or get money back. They refused to let us bring food in because they have a restaurant. The restaurant food is lacking and not good. No mini fridge in rooms to prevent us from going out and bringing good food back.
Stayed 8 nights in Dec 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for an overnight.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrei

Stayed 2 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 1 night in Jan 2026

4/10 Poor

Nir, Palm Coast,

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel operate with no people. It’s very complicated to get in the Internet. Don’t work well.
Stayed 1 night in Jan 2026

2/10 Terrible

NEAL, SHIELDS

Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Stayed 1 night in Dec 2025

10/10 Excellent

Boby

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! The food was great.
Stayed 7 nights in Dec 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving at the property, we couldn't enter or access the Wi-Fi; even the QR code wasn't working. We contacted you via WhatsApp, but you never responded with a solution; you simply sent the same photos. The television wasn’t working either. Since the WiFi wasn’t working, it was very hard to contact an uber and was very scared he would miss his flight in the morning. You’re not able to talk with anyone and the area is very dark and secluded behind an alleyway. The locks on the room door were broken and I have pictures to show this. Didn’t stay at the property, left and found another hotel downtown.
Stayed 1 night in Dec 2025

2/10 Terrible

Fani

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Viridiana

Traveled with family
Liked: Cleanliness, property conditions & facilities
El personal muy amable, de eso no puedo decir nada. Sin embargo, el internet fue un problema para nosotros ya que era muy difícil conectarse y a los pocos minutos se desconectaba. El lugar está un poco alejado pero pensamos iba a ser fácil conseguir transporte, sin embargo era también un poco complicado ya que está sobre la carretera federal y muchas veces el transporte nos cancelaba pues tenía que rodear.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ravneet

Stayed 4 nights in Dec 2025

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. It would have been nice to have a bathmat. There was a weird smell coming in from the balcony, so we kept the door shut between the bedroom and the bathroom area. The fan didn't work. Virtual entry was easy and communication was excellent. The food at the restaurant was very good, but a little pricey. Overall, a nice stay for an airport layover.
Stayed 1 night in Dec 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Clean,staff super friendly.
Stayed 2 nights in Oct 2025

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