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Paradisus Cancún – All Inclusive

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Photo gallery for Paradisus Cancún – All Inclusive

A resort with a pool, beach, and ocean view.
Property video
A seaside restaurant with thatched umbrellas, wicker furniture, and a view of the ocean.
An indoor dining area with wooden furniture, a glass display case, and hanging pendant lights.
A resort with multiple hotel buildings, a beach, and a swimming pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪5 min walk‬
  • Place, Nichupté Lagoon
    ‪5 min walk‬
  • Place, Oasis Arena
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

Family Concierge Suite Vista Lago

  • Lagoon view
  • 645 sq ft
  • Sleeps 4
  • Free WiFi

Premium Suite, 1 Bedroom

  • Lagoon view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Premium Master Suite Sunset View

A modern hotel room with a large bed, a bathtub, a balcony with a view of the sea, and a dining area.

Premium Master Suite Sunset View

  • Lagoon view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premium Two Bedrooms Master Suite

A balcony with a view of the sea, a bathtub, two wicker chairs, and a small table with a handbag and sunglasses.

Premium Two Bedrooms Master Suite

  • Lagoon view
  • 1097 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Premium Suite Sunset View

A hotel room with a large bed, a view of a building through a glass door, a round mirror, and a small table with a lamp.

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for The Reserve Adults Only Master Suite - Ocean View

A hotel room with a large window, a sofa, a TV, and a balcony with a view of the ocean.

The Reserve Adults Only Master Suite - Ocean View

  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Suite Sunset View Adults Only

A hotel room with a large bed, a television on a tripod stand, a bathroom with a bathtub, and a shower.

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • Lagoon view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Adults Only Suite - Ocean View

A hotel room with a bed, a sofa, a dining table with chairs, a lamp, and a view of the ocean.

The Reserve Adults Only Suite - Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Master Suite Sunset View Adults Only

A modern hotel room with a sofa, a round table, a television, and a view of the outdoors.

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Concierge Junior Suite Ocean View

A hotel room with a bed, a chair, a TV, a mirror, and a wardrobe.

Family Concierge Junior Suite Ocean View

7.2 out of 10
Good
(9 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Suite Ocean View

A hotel room with a bed, a desk with a chair, a table with chairs, and a balcony with a view of the ocean.

Family Concierge Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Governor Suite

A modern hotel room with a large TV, a sofa, a dining area, and a balcony with a view of the ocean.

Governor Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Concierge Suite Sunset View

A modern hotel room with a balcony, a sofa, a round table, and a chair.

Family Concierge Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Junior Suite Sunset View

A hotel room with a bed, a TV, a lamp, and a view of a building through a large window.

Family Concierge Junior Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Two Bedroom Sunset View

A hotel room with a bed, a round table, a chair, a sofa, a large window with a view of the sea, and a balcony.

Family Concierge Two Bedroom Sunset View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Two Bedroom Ocean View

A hotel room with two beds, a TV, a mirror, a lamp, and a small table.

Family Concierge Two Bedroom Ocean View

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Sunset View

A hotel room with a bed, a television, a lamp, and a mirror.

Junior Suite Sunset View

7.8 out of 10
Good
(132 reviews)
  • Lagoon view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View

A bedroom with a bed, a TV, and a view of the ocean.

Junior Suite Ocean View

8.0 out of 10
Very good
(46 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for The Reserve Junior Suite Sunset View Adults Only

A hotel room with two beds, a sofa, a small table, a lamp, a mirror, and a large window with curtains.

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(16 reviews)
  • Lagoon view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for The Reserve Adults Only Junior Suite - Ocean View

A neatly arranged bedroom with a large bed, bedside tables, a mirror, and a hanging light fixture.

The Reserve Adults Only Junior Suite - Ocean View

8.2 out of 10
Very good
(12 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Museo Maya Trailhead, Paradisus Cancún – All Inclusive is within 2 miles (3 km) of other popular sights such as Luxury Avenue Shopping Mall. This 773-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.
View more Resorts in CancunOpens in a new window

What's nearby

  • Aquaworld - 5 min walk - 0.3 miles
  • Nichupté Lagoon - 5 min walk - 0.3 miles
  • Oasis Arena - 14 min walk - 0.8 miles
  • Iberostar Cancun Golf Course - 4 min drive - 1.6 miles
  • Maya Museum of Cancun - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬11 min walk
  • ‪Coffee & Me - ‬11 min walk
  • ‪Coyote Loco - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Bana - ‬1 min walk

About this property

Paradisus Cancún – All Inclusive

Paradisus Cancún – All Inclusive features a golf course, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, safes, and phones are also available.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Hyatt Ziva Cancun All Inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Gastro Hall
  • Kao
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Can I book all-inclusive options at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive has all inclusive rates that come with all meals included. Activities include cooking classes, water fitness classes, and dance classes.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on Aug 29, 2026 start from $536, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Paradisus Cancún – All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Aquaworld and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is parking available on site at Paradisus Cancún – All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Paradisus Cancún – All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Are there luxury amenities available at Paradisus Cancún – All Inclusive?

Yes, guests can indulge in luxuries such as 4 outdoor pools, an ocean-view restaurant, and a beach bar at this property.

Does Paradisus Cancún – All Inclusive have a casino?

No, Paradisus Cancún – All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus Cancún – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Paradisus Cancún – All Inclusive good for couples?

This beachfront property offers many amenities for couples such as a beach bar and an ocean-view restaurant with some guestrooms featuring a private indoor hot tub.

Does Paradisus Cancún – All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does Paradisus Cancún – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus Cancún – All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Paradisus Cancún – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Cancún – All Inclusive though service animals are welcome.

Does Paradisus Cancún – All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Paradisus Cancún – All Inclusive?

The closest major airport to Paradisus Cancún – All Inclusive is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Paradisus Cancún – All Inclusive?

No, you won't find guestrooms with balconies at Paradisus Cancún – All Inclusive.

Does Paradisus Cancún – All Inclusive have a wedding venue on site?

There are wedding services available at Paradisus Cancún – All Inclusive if that's in your vacation plans.

Paradisus Cancún – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 226 out of 309 reviews
Rating 8 - Good. 52 out of 309 reviews
Rating 6 - Okay. 16 out of 309 reviews
Rating 4 - Poor. 7 out of 309 reviews
Rating 2 - Terrible. 8 out of 309 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. I have never been to such wonderful hotel. The staff was superhelpful, everything was just wonderful. I can't think of one thing that I would dislike.. Such beautiful place
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and food were excellent.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paradisus Cancún was a wonderful stay for me, my husband and our two teenage children. They are renovating it for a grand reopening in October of 2026 but we barely even noticed - we were not at all impacted. Service was great, and everyone was so helpful and friendly. Some of the staff learned our names (and of course we learned theirs!) and gave us some insider info on things to do outside the resort. Each time we returned from an excursion to the hotel, it really felt like coming "home."
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable pool and excellent staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Natalie Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an amazing week here.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the food usually most all inclusive resorts have mediocre food but the Blue Agave and Italian restaurant were delicious!! Loved the beach and the aesthetic of the resort
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liza Pius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff is good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Niyogushima

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was so much enjoyable
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa message was great, staff was very helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and absolutely loved it. Everything about this hotel from atmosphere, food, service etc. Was amazing. Definitely would come back. All staff was so friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Property very clean
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! Staff was so friendly and welcoming. Loved it so much
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gursimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch and speaks luxury. One of our best vacations ever.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
The pool was beautiful, pleasant Spa as well Staff was was very respectful, helpful, The room was big plenty space and they clean you room 3 times during the day all ways clean towels thru day
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ashna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I’ve stayed in, the staff were so welcoming, the room was amazing - ocean view. The pool was clean and super nice. Everything about the property was excellent and exceeded my expectations.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great. food needs get upgraded.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was clean and staff was helpful. Very family friendly hotel and extremely chill mode. No party vibes
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Yamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

ASHFAQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place that time period no seaweed
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great. Will certainly go back
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gretel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The facility, the service, the decoration, the food. Everything is a 10. Thank you so much my concierge Erick, he made everything so easy for us. I hope to back soon
Stayed 2 nights in May 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food could be better.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gennadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everting. Clean and safe
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place, if anyone gets credit. It’s all the Steph the waiters, concierge, front desk, housekeepers. Everyone is so kind and friendly.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Rabeea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spa was good and the coffee shop was awesome! We had some issues with resturants being closed, not a lot of options or variety in taste. The Agave had great dinner & Japanese resturant had great dinner aptz. Staff was good throughout- the rooms were a bit musty from the humidty in the hotel room but the views were nice
Stayed 3 nights in May 2026