Hyatt Ziva Cancun All Inclusive

Luxury property on the beach, with 3 outdoor pools

VIP Access

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Where to?

Dates

June 2025

July 2025

Ocean View Double | Premium bedding, free minibar, in-room safe, blackout drapes

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
All inclusive

Explore the area

Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Gaviota Azul Beach
‪2 min walk‬
Cancun Convention Center
‪8 min walk‬
Hotel Zone Beaches
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪33 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Club Ocean Front King

463 sq ft
Ocean view
Sleeps 3
1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View Double

483 sq ft
Ocean view
Sleeps 4
2 Double Beds

Resort View King (with Sofa Bed)

483 sq ft
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Turquoize Ocean Front Master Double

694 sq ft
Ocean view
Sleeps 4
2 Double Beds

Ocean View King (with Sofa Bed)

483 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean Front Corner Suite

1087 sq ft
Ocean view
Sleeps 4
1 King Bed

Turquoize Ocean Front Master King

694 sq ft
Ocean view
Sleeps 3
1 King Bed

Swim Up King (with Sofa Bed)

483 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Swim Up Double

483 sq ft
Sleeps 4
2 Double Beds

Turquoize Sky Ocean Front Master King

695 sq ft
Ocean view
Sleeps 3
1 King Bed

Turquoize Sky Ocean Front Master Double

694 sq ft
Ocean view
Sleeps 4
2 Double Beds

Dolphin View Master King (with Sofa Bed)

598 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Resort View Double

483 sq ft
Resort view
Sleeps 4
2 Double Beds

Ocean Front Pyramid Suite (with Sofa Bed)

1316 sq ft
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Ocean Front King (with Sofa Bed)

483 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean Front Double

483 sq ft
Ocean view
Sleeps 4
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

695 sq ft
Ocean view
Sleeps 3
1 King Bed

Dolphin View Master Double

598 sq ft
Sleeps 5
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

694 sq ft
Sleeps 4
2 Double Beds

Club Ocean Front Double

463 sq ft
Ocean view
Sleeps 4
2 Double Beds

About the neighborhood

Cancun

Located in Zona Hotelera, Hyatt Ziva Cancun All Inclusive is next to popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This 547-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

Gaviota Azul Beach - 2 min walk - 0.1 miles
Cancun Convention Center - 8 min walk - 0.5 miles
Forum Beach - 9 min walk - 0.5 miles
Caracol Beach - 11 min walk - 0.6 miles
Hotel Zone Beaches - 9 min drive - 3.1 miles

Getting around

Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

‪Hooters - ‬7 min walk
‪Mandala - ‬7 min walk
‪The Moongate - ‬1 min walk
‪Monkey Business - ‬6 min walk
‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Luxury property on the beach, with 3 outdoor pools

Guests of Hyatt Ziva Cancun All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a 24-hour gym, a steam room, and a rooftop terrace.

LED TVs come with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and espresso makers are also available. Housekeeping is available on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
All inclusive
Spa

$483 nightly

Jun 16 - Jun 17

Total includes taxes and fees

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

8 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

El Mercado
La Bastille
Lorenzo's
Moongate
Tradewinds

Things to do

24-hour gym
3 outdoor pools
Basketball
Children's pool
Free children's club
Full-service spa
Outdoor tennis court
Playground
Snorkeling
Steam room

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra bed
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business center
Meeting room

Outdoors

Garden
On the beach
Pool loungers
Rooftop terrace

Full-service spa

19 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

3 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local artist showcase
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Free rollaway/extra bed
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I book all-inclusive rate plans at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Jul 14, 2025 start from $540.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Hyatt Ziva Cancun All Inclusive?

This property is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach, and within a short walk of Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Is there parking available at Hyatt Ziva Cancun All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Hyatt Ziva Cancun All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages.

Does Hyatt Ziva Cancun All Inclusive feature a casino on the premises?

No, Hyatt Ziva Cancun All Inclusive doesn't have a casino.

Will I find an indoor pool at Hyatt Ziva Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Hyatt Ziva Cancun All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 8 restaurants.

Does Hyatt Ziva Cancun All Inclusive have a hot tub?

No, but this all-inclusive property does have a steam room.

Does Hyatt Ziva Cancun All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Cancun All Inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Hyatt Ziva Cancun All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Cancun All Inclusive though service animals are welcome.

Does Hyatt Ziva Cancun All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Hyatt Ziva Cancun All Inclusive?

The closest major airport to Hyatt Ziva Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 14.8 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hyatt Ziva Cancun All Inclusive?

Yes, every guestroom at Hyatt Ziva Cancun All Inclusive comes with a balcony with some featuring ocean or resort views.

Hyatt Ziva Cancun All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Michael

Traveled with family and small children, Traveled with partner, Traveled with family

May 4, 2025

Liked: Staff & service, amenities

I loved the amenities, and service. The staff was always helpful and nice. While the room was always clean, there was an awful smell coming from the bathroom vent. Like sewage, so bad we just kept the bathroom door closed. Management came out , but there's nothing much that could be done.

Stayed 3 nights in Apr 2025

10/10 Excellent

Agim

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

Stayed 4 nights in Mar 2025

10/10 Excellent

daniel

Traveled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort for familys with kids and babymoon! Lively but not wild. Beautiful beaches and easily accessible to the shopping area in front of hotel

Stayed 3 nights in Mar 2025

8/10 Good

Gulbanu

Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located hotel with the gorgeous beach, soft white sand, it was a highlight of the trip for the family! No seaweed, not crowded, perfect water temperature! Staff is very well trained, friendly and polite, pleasantly surprised by the coffee shop with great baristas, who made us excellent coffee, it was a favorite routine going there for a coffee enjoying the sea side view. Another nice surprise was a smoothie bar, discovered it a bit late but once I did, it was another well visited spot after breakfast! We were a bit disappointed by the poorly made dessert, looking good but tasted very mediocre, which was we a surprise. Hotel definitely needs a better dessert chef, that’d be a delight. After few disappointing desserts at multiple restaurants, we gave up trying. Though freshly made churros were great. My favorite restaurant was steakhouse with delicious menu (mediocre dessert) and great service! Only be prepared to have over an hour dinner, it’s just slow, idk why, we spent 2 hrs at French restaurant waiting long between the courses, by the time my entree arrived, I was full and wish I skipped it. When leaving the hotel for the airport, our prepaid and arranged through Expedia transportation never showed up. We ended up booking a taxi through the hotel, crammed in a hot small taxi cab and paying additional $50 to take us to the airport, it was such a downer, it almost ruined otherwise great stay at the hotel. If you don’t want to end up like us, please do not book MTS ever!

Stayed 6 nights in Mar 2025

2/10 Terrible

Angie

Mar 15, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Kuldip

Mar 13, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Quan

Traveled with family

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean public restroom was positive, staff on 1st day was aggressively pushing coupon savings to use at the resort if we attended breakfast meeting next day for 1.5 hr was negative and telling us to deposit $20 USD was negative.

Stayed 3 nights in Mar 2025

10/10 Excellent

Takeshi

Mar 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Kajal

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay at this hotel almost every year and nothing to ever complain about! The staff is amazing and the hotel is beautiful.

Stayed 4 nights in Jan 2025

10/10 Excellent

Hyejung

Traveled with group

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safety place and great restaurants

Stayed 3 nights in Feb 2025

10/10 Excellent

Lucinda, Springfield

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was at The Hyatt Ziva five years ago and I travel all over the world. It is the only resort that I wanted to come back too. Many beautiful resorts all over the world, I have seen. This resort is the only one that I will make a annual trip to

Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We got a greqt room, butler, cqbanas, private pool and spa tub on balcony. Really happy week.

Stayed 7 nights in Mar 2025

8/10 Good

Sang

Traveled with family and small children

Mar 8, 2025

Great!

Stayed 3 nights in Mar 2025

8/10 Good

Dhiren

Traveled with family and small children, Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

Stayed 3 nights in Mar 2025

10/10 Excellent

Stacy

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great. Often the hallway was dirty

Stayed 5 nights in Jan 2025

10/10 Excellent

Eumine

Traveled with family and small children, Traveled with family

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I felt so safe throughout my stay. Great activities for kids and adults!

Stayed 4 nights in Feb 2025

10/10 Excellent

Dorathy

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.

Stayed 3 nights in Feb 2025

10/10 Excellent

David

Mar 4, 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family and small children

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good staff

Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Traveled with partner

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service, buttlers went beyond standard service & attention.

Stayed 3 nights in Feb 2025

10/10 Excellent

Jamiuel

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I experienced such a wonderful vacation not just me but so did my children. Excellent

Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Traveled with family

Feb 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is a five stars because of the amazing people that works there!!!!!!!! High five to all of you!!!

Stayed 3 nights in Feb 2025

10/10 Excellent

Dael

Traveled with partner

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Celso from moongate the best server ever given I will come back for his services . Elio good service from the nigh club saasil bar Really friendly we love it . Also Susana from the burger, stand from 9:00pm to 1:00am she was really hopeful, really friendly really into making us feel comfortable.

Stayed 4 nights in Feb 2025