Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

Aerial view
Creator video
Ocean Front King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes
Aerial view
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500
  • Place, Gaviota Azul Beach
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Ocean Front Pyramid Suite (with Sofa Bed)

  • 1316 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Dolphin View Master King (with Sofa Bed)

7.6 out of 10
Good
(8 reviews)
  • 598 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

9.8 out of 10
Exceptional
(10 reviews)
  • 483 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)
  • 695 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

10.0 out of 10
Exceptional
(1 review)
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)
  • 695 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)
  • 598 sq ft
  • Sleeps 5
  • 2 Double Beds

Ocean Front King (with Sofa Bed)

9.0 out of 10
Wonderful
(29 reviews)
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

9.2 out of 10
Wonderful
(43 reviews)
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Corner Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(19 reviews)
  • 694 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)
  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(29 reviews)
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Double

8.8 out of 10
Excellent
(19 reviews)
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

9.0 out of 10
Wonderful
(7 reviews)
  • 483 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front King

8.8 out of 10
Excellent
(17 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Cancun

Located in Zona Hotelera, Hyatt Ziva Cancun All Inclusive is next to popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This 547-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Plaza Caracol Mall - 9 min walk - 0.5 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Caracol Beach - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Vips - ‬6 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Tradewinds - ‬1 min walk
  • ‪The Club Lounge - ‬1 min walk
  • ‪El Mercado - ‬1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Luxury property on the beach, with 3 outdoor pools
Guests of Hyatt Ziva Cancun All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach property include a 24-hour gym, a steam room, and a rooftop terrace.
LED TVs come with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and espresso makers are also available. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Bastille
  • Lorenzo's
  • Moongate
  • Tradewinds

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I book all-inclusive rate plans at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive has all inclusive rates that come with all meals included.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Dec 19, 2025 start from $594.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Hyatt Ziva Cancun All Inclusive?

This property is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach, and within a short walk of Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Will I be able to park at Hyatt Ziva Cancun All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Hyatt Ziva Cancun All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, massages, and mani/pedis.

Does Hyatt Ziva Cancun All Inclusive feature a casino on the premises?

No, Hyatt Ziva Cancun All Inclusive doesn't have a casino.

Will I find an indoor pool at Hyatt Ziva Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Hyatt Ziva Cancun All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 8 restaurants.

Are there hot tubs at Hyatt Ziva Cancun All Inclusive?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Hyatt Ziva Cancun All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Cancun All Inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Hyatt Ziva Cancun All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Cancun All Inclusive though service animals are welcome.

Does Hyatt Ziva Cancun All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Hyatt Ziva Cancun All Inclusive?

The closest major airport to Hyatt Ziva Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 14.8 mi away (24 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Cancun All Inclusive?

Yes, every guestroom at Hyatt Ziva Cancun All Inclusive comes with a balcony with some featuring ocean or resort views.

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1453 out of 1860 reviews
Rating 8 - Good. 235 out of 1860 reviews
Rating 6 - Okay. 64 out of 1860 reviews
Rating 4 - Poor. 36 out of 1860 reviews
Rating 2 - Terrible. 72 out of 1860 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie Delgado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, filled with amazing staff, always attentive and helpful. All staff members go above and beyond.
Stayed 3 nights in Sep 2025

10/10 Excellent

Armando, Las Vegas

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were greeted with the warmest smiles and a level of hospitality that instantly made us feel at home. The staff went above and beyond throughout our entire stay—always friendly, attentive, and eager to make sure everything was perfect. Whether it was at the restaurants, poolside, or even down by the beach, their welcoming attitude made the experience unforgettable. The food was absolutely outstanding, with a wide variety of flavorful dishes that catered to every craving, from authentic Mexican specialties to international favorites. Every meal felt like a highlight of the trip. The beach was stunning with clear turquoise water and soft white sand, perfect for relaxing with a drink in hand. The pools were equally amazing—beautifully maintained, spacious, and an ideal spot to unwind or enjoy activities. This hotel truly exceeded all expectations. Between the incredible staff, delicious food, and breathtaking setting, it’s the perfect place for an unforgettable getaway in Cancún. I can’t recommend it enough and can’t wait to return
Stayed 4 nights in Sep 2025

10/10 Excellent

John travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it!
Stayed 8 nights in Sep 2025

8/10 Good

taekkun

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent honeymoon

We loved our room, all the staff members were friendly. Managers approached us to make sure everything was excellenet.. and it was. The Chef from Tradewings offer us a special dish of argentina bread with chorizo. Top quality food
Stayed 3 nights in Sep 2025

10/10 Excellent

Yukichi, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came many times to Cancun but stayed at other hotels. Guarantee to say that Hyatt Ziva is the best resort for family in Hotel Zone. Nice and friendly staffs, always smile greeting with guests. All the restaurants offer great options and tasty food, also each restaurant has their own special drink menu. Beach is right in front and back of the hotel. No big waves there, so can see some fishes swim around.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elizabeth, Doral

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely clean and taken care of, food quality and variety needs some work, staff is a little excessive (I believe it’s the timeshare folks)
Stayed 3 nights in Sep 2025

10/10 Excellent

Kun

Stayed 6 nights in Sep 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this resort and planning a 3rd!
Stayed 4 nights in Aug 2025

8/10 Good

Viviana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent. The views are amazing. You will never want to stay anywhere again.
Stayed 5 nights in Sep 2025

4/10 Poor

Autumn

Stayed 4 nights in Aug 2025

8/10 Good

Rustom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach amazing staff. Tha remodeling was the only disappointment.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Armando

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of restaurants and food. Habaneros was our favorite our waiters Alfonso, Rafael, Angel were extra helpful. Victor from Lorenzo’s also super awesome. The hibachi place was great as well our cooks fun and entertaining.
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best service. Every staff member is so friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Iva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Sep 2025

8/10 Good

Xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable view
Stayed 3 nights in Sep 2025

10/10 Excellent

Weijia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD IS GOOD AND SERVICE IS WONDERFULL.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert James

Stayed 5 nights in Aug 2025

8/10 Good

Wen Ping

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
it’s clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, definitely will come again
Stayed 6 nights in Aug 2025

6/10 Okay

Danyu

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Service and staff were excellent. Beaches and pools were excellent. Food was very hit or miss. Drinks were subpar. Buffet was being renovated and that is my favorite dining option. Facility itself showing its age as rooms were already looking tired, beat up and dated. I was constantly being upsold services, food, and experiences even though its supposed to be an apl inclusive property. It felt like the base dining experience was being skimped on to force you to pay extra for premium dining options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025