See all properties

Casa Cristal

3.0 star property
Pension with free parking, near Plaza Las Americas

Choose dates to view prices

Photo gallery for Casa Cristal

Enjoy a romantic meal for two on this serene patio surrounded by lush greenery and vibrant decorations.
Enjoy meals in this elegant dining area with a long oval-shaped table, surrounded by tufted sofas and chairs.
Relax in this stylish living room with a round mirror, plush sofa, and elegant coffee table.
Relax in a spacious room with a large bed, tufted headboard, and comfortable sofa.
Relax in this stylish living room with a sofa, coffee table, and staircase.

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
9 Priv. Cráter, Cancun, QROO, 77505
  • Plaza Las Americas
    ‪6 min walk‬
  • Dubai Palace Casino
    ‪9 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Relax by the pool surrounded by lounge chairs and umbrellas, with the beach just steps away.

Hilton Cancun, an All-Inclusive Resort

Cancun
  • On private beach
  • Pool
  • All inclusive
  • Pet friendly
8.6 out of 10, Excellent, 3,264 reviews
$366 nightly
The price is $366
Aug 2 - Aug 3
Total includes taxes and fees
Hilton Cancun, an All-Inclusive Resort

About the neighborhood

Cancun

Located in Downtown Cancun, Casa Cristal is a leisurely stroll from sights such as Plaza Las Americas and Royal Yak Casino and Sports Book. This 2-room, 3-star pension welcomes guests with conveniences like free in-room WiFi, free self parking, and a microwave in a common area.
View more Pensions in CancunOpens in a new window

What's nearby

  • Plaza Las Americas - 6 min walk - 0.4 miles
  • Dubai Palace Casino - 9 min walk - 0.5 miles
  • Plaza 28 - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 5 min drive - 2.5 miles
  • Playa Tortugas - 10 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Boston's Pizza Cancún - ‬5 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Casino Royal Yak - ‬11 min walk
  • ‪Café Antoinette - ‬3 min walk
  • ‪Vips - ‬11 min walk

About this property

Casa Cristal

Pension with free parking, near Plaza Las Americas
Guests of Casa Cristal enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. If you decide to drive, there's free parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This pension also has a communal living room.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Coffee makers and wardrobes or closets are other standard amenities. Housekeeping is available once per stay.

Languages

English, Spanish

Similar properties

Relax by the serene pool with a soothing waterfall and lush surroundings.

Viento Suites Cancún

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 199 reviews
Viento Suites Cancún

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Cristal Cancun
Casa Cristal Pension
Casa Cristal Pension Cancun

Frequently asked questions

Are free cancellation options available at Casa Cristal?

Casa Cristal offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see near Casa Cristal?

This pension is situated in Downtown Cancun within a short 14-minute walk of Plaza Las Americas and also 12 minutes on foot from Royal Yak Casino and Sports Book. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at this pension?

Yes, uncovered self parking is offered for free at the pension.

Does Casa Cristal feature a casino?

No, Casa Cristal doesn't have a casino.

Is there an indoor pool at Casa Cristal?

No, there is no indoor pool at this pension.

Does Casa Cristal have a hot tub?

No, this pension doesn't have a spa tub.

Does Casa Cristal have a restaurant with a breakfast menu?

No, Casa Cristal doesn't have a restaurant that serves breakfast.

Does Casa Cristal allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Cristal.

Are there connecting rooms at this pension?

No, there aren't connecting rooms at this pension.

What is the closest airport to Casa Cristal?

The closest major airport to Casa Cristal is Cancun Intl. Airport (CUN), which is 10.2 mi away (16 minutes by car).

Are there rooms with balconies at Casa Cristal?

No, there aren't any accommodations with balconies at Casa Cristal.

Casa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Misleading listing

I wish i had read the other reviews more carefully. The listing says whole apartment but it is just a room upstairs in someone's house. The listing also shows a full kitchen, but you are not allowed to use the appliances. The single bathroom is shared with the owner and another room. Other than that it was clean and the owner was pleasant. The room was
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique, Ciudad de Mexico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alternativa para estar en la Cancun ciudad, muy bien ubicado y la atención de Alma es increíble! Super amable! El lugar con mucha calidez y con todo lo necesario para una estancia comoda!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor is friendly and kind. We arrived late due to an almost two hour delay at the toll booth between Piste de Chichen Itza and Cancun. We stayed in a room upstairs with a common hall bathroom. The room had it's own air conditioning. We left for our flight early the next morning, so we didn't get to do anything but sleep and shower. The proprietor had to unlock the front door and gate to let us out. The room was well decorated and comfortable. There is a mini fridge and television that you have to plug in when you arrive. The refrigerator is listed for food only with a sign saying not to plug it in for one bottle of water. Getting to the property required me calling to be led to the correct house. This is in a neighborhood off a main road.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SALIMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The translation to English is: My time at Casa Cristal was wonderful. This place is managed by such a caring couple. It's a genuine local experience awaiting you. They will make you feel at home and ensure your well-being. I highly recommend this place for any stay; they are trustworthy people who truly enjoy hosting!
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Samuel Martin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Durante la estancia de 5 noches no se hizo limpieza de la habitación ni una sola vez
Stayed 5 nights in Feb 2025

8/10 Good

Julio

Traveled with family and small children
Bueno
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Ignacia

Stayed 1 night in Jul 2024

10/10 Excellent

Jose L

Liked: Staff & service, property conditions & facilities
Muy grata mi estancia y la anfitrina muy buena excelente , muchas gracias por todo .
Stayed 4 nights in Feb 2024