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Four Points by Sheraton Asheville Downtown

Property class: 3

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Photo gallery for Four Points by Sheraton Asheville Downtown

A cozy room with a stone fireplace, wooden flooring, and a seating area with bar stools and a bench.
A modern living room with a fireplace, sofas, and a large window with blinds.
A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.
A reception area with wooden cabinets, a counter, and a sign indicating a self-service kiosk.
A hotel with a modern facade, a prominent 'Four Points by Sheraton' sign, and a parking lot with marked spaces.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Pack Square
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a window with a view of a building.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(94 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed

8.6 out of 10
Excellent
(160 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a window with a view of a building.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, and a window with a view of a building.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Parking included
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About the neighborhood

Asheville

Located in Downtown Asheville, Four Points by Sheraton Asheville Downtown is a leisurely stroll from popular sights such as Harrah's Cherokee Center - Asheville and The Orange Peel. This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.1 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.5 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Pack's Tavern - ‬7 min walk
  • ‪French Broad Chocolate Lounge - ‬8 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪One World Brewing - ‬8 min walk

About this property

Four Points by Sheraton Asheville Downtown

At Four Points by Sheraton Asheville Downtown, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this hot springs hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 45-inch TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Aug 23, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Asheville Downtown?

This hotel is situated in Downtown Asheville within a short 9-minute walk of Harrah's Cherokee Center - Asheville and also 13 minutes on foot from The Orange Peel. You'll also find Biltmore Estate and Blue Ridge Parkway Asheville Entrance within a short drive.

Is there parking available at Four Points by Sheraton Asheville Downtown?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Four Points by Sheraton Asheville Downtown feature a casino on the premises?

No, Four Points by Sheraton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Asheville Downtown?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Asheville Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like champagne service as well as a restaurant and concierge services.

Does Four Points by Sheraton Asheville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Asheville Downtown have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Asheville Downtown serves a full breakfast for a surcharge each morning at Chop House.

Will Four Points by Sheraton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Asheville Downtown for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Does Four Points by Sheraton Asheville Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Asheville Downtown?

The closest major airport to Four Points by Sheraton Asheville Downtown is Asheville Regional Airport (AVL), which is 15.1 mi away (20 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Asheville Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Asheville Downtown.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location and breakfast!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near everything
Stayed 1 night in May 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Good location free parking.
Stayed 2 nights in May 2026
Verified review

8/10 Good

jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights. The hotel was clean and quiet. The room was comfortable. The only drawback was no complimentary breakfast. The location was perfect. We we able to walk everywhere in downtown Asheville.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

JAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

SRIRAMAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location friendly service sand staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel staff was friendly. Hotel room was clean and comfortable. Parking on site was easy and convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Location good for walking to downtown. Jenn on reception is absolutely amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, good parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, Staff friendly, breakfast was good, always plenty of parking. Not a 5 star hotel(if that is what you are expecting) BUT , checks all the boxes
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could stand a few updates but overall I can’t complain. The hotel is located very close to the downtown area without the huge price tag of being right in downtown. I would stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kaley

Liked: Cleanliness
Great hotel to bring your pup to
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fitness rooms were 24 hours and we had access to the adjacent YMCA (though not enough time to use it). Would stay again when we have more time.
Stayed 1 night in May 2026
Verified review

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this location… it is convenient and near many options for dinner and entertainment in the downtown area… we went with the breakfast package and this went well… Very much enjoyed… We look forward to staying again in the future…
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

susan

Liked: Cleanliness
Wonderful location. Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.... within a close walk to downtown Asheville without the sky-high price. Two large fitness rooms, one including free weights are on premises, plus guests can use the YMCA next door as guests. Restaurant on site for easy, early breakfast. Great place; I'll be staying there again for sure.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a pleasant surprise. Nice spread
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop on our way home from vacation. Great price, clean, comfortable beds, and walking distance to lots of cool restaurants. The staff was incredibly friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

jenna

Liked: Staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

KARLA

Friendly staff, clean room, plenty parking. Decided not to eat breakfast since it wasn’t complementary.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff were a pleasant and better than expected!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, especially to see a show at Harrahs Cherokee Center. Walking location to tons of shops and restaurants. Love the 12:00 check out time too!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026