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Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, 6-minute walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪11 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(134 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in Downtown Asheville, Four Points by Sheraton Asheville Downtown is a leisurely stroll from popular sights such as Harrah's Cherokee Center - Asheville and The Orange Peel. This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Wicked Weed Brewing - 9 min walk - 0.5 miles
  • The Orange Peel - 11 min walk - 0.6 miles
  • University of North Carolina at Asheville - 3 min drive - 1.5 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Old Europe Pâtisserie - ‬4 min walk
  • ‪Writer's Bistro @ The Renaissance - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, 6-minute walk to Harrah's Cherokee Center - Asheville
At Four Points by Sheraton Asheville Downtown, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this hot springs hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 45-inch TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Dec 1 - Dec 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Nov 24, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Asheville Downtown?

This hotel is situated in Downtown Asheville within a short 6-minute walk of Harrah's Cherokee Center - Asheville and also 11 minutes on foot from The Orange Peel. You'll also find Wicked Weed Brewing and Downtown Market Asheville less than a mile away.

Is there parking available at Four Points by Sheraton Asheville Downtown?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Asheville Downtown feature a casino on the premises?

No, Four Points by Sheraton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Asheville Downtown?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Asheville Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Champagne service as well as a restaurant and concierge services.

Are there hot tubs at Four Points by Sheraton Asheville Downtown?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Asheville Downtown have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Asheville Downtown serves buffet breakfast for a surcharge each morning at Chop House.

Will Four Points by Sheraton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Asheville Downtown for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Four Points by Sheraton Asheville Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Asheville Downtown?

The closest major airport to Four Points by Sheraton Asheville Downtown is Asheville Regional Airport (AVL), which is 14.9 mi away (18 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Asheville Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Asheville Downtown.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kristine

Liked: Staff & service
Great location and friendly staff!! The property is in desperate need of upgrading, the TV and phone didn’t work in our room even after staff attempted to fix them.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town to visit friends and to see a show. The hotel was within walking distance to the venue. The room was clean and very comfortable and the rate was good. I loved downtown Asheville. There was great entertainment and dining also within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 1 night in Sep 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple weekend

The price and location were good :)
Stayed 1 night in Aug 2025

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Fabulous Time

A great hotel right next to my reason for a visit, The Biltmore. I has several days visiting to grand estate, and having fun in Asheville
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth F

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was a bit uncomfortable, but not terrible. The hotel was clean.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate for being walking distance to many shops and restaurants. Felt safe there. Parking excellent at facility. Bit noisy at night being near a highway. Rooms were clean and beds comfortable. Staff were accommodating and pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value, very comfortable, safe and clean. Staff excellent, friendly and very helpful. Walkable to everything downtown Asheville.
Stayed 3 nights in Aug 2025

10/10 Excellent

Takeshi

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Staff

I had a wonderful stay at this hotel! The staff were incredibly friendly and welcoming, making check-in and every interaction feel warm and personal. The accommodations were clean, comfortable, and well-appointed—everything I needed for a relaxing visit. Great location, great service, and a genuinely pleasant atmosphere. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

corina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area staff was awesome
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Marc

Stayed 2 nights in Jul 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, good location

The staff were great! The rooms were good for the price, though it was annoying that the tub didn’t drain and there was no electrical outlet near the desk. But still—I would stay there again! Location is excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Gale

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value for cost. Comfortable beds. Small bathroom. Shower curtains didn’t work well, usually ended up with water mess on the floor.
Stayed 5 nights in Jul 2025

8/10 Good

Robert

Stayed 5 nights in Jul 2025

2/10 Terrible

Danielle, Charleston

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIFIC & HEALTH HAZARD! To start, credit card was authorized for a higher amount than when booked through Expedia, not including the incidentals charge which was a separate charge. Stayed 4 nights, with 3 room changes. First room, no hot water at all. Second room, the AC wasn’t working & maintenance refused to come fix it until the next day. Our room was hot, humid & smelly. The furniture, sheets, towels & all our clothes were damp, wet & beginning to smell. We had to sleep in this unhealthy condition because the hotel was booked & couldn’t give us a new room & maintenance never showed. After finally speaking with the “regional director of operations” who happened to be on property the next day, we got moved to a third room. This one was infested with flies. We stopped counting after we killed 23 of them. The “regional director of operations” advised he’d comp our stay for all the inconveniences when he moved us into the third room, but upon checkout not surprisingly he said that he never promised that. He immediately refused to listen to the report of the flies in the new room, or even acknowledge there were any problems with our experience at all. He was rude, aggressive, combative & unprofessional with his raised voice & theatrics storming around the front desk. DO NOT STAY AT THIS HOTEL! It is literally a health hazard & the person who says he’s in charge refuses to do anything about it, or compensate people for the disgusting experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Ryan

Traveled with group
Liked: Staff & service
Didn't think the breakfast option was worth the price, and maybe should be included or reduced in price
Stayed 3 nights in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

mary

Traveled with family
Liked: Amenities
Very clean, comfortable bed. Nice breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

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