Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel in Asheville with a restaurant and a fitness center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪2 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(82 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(138 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in Downtown Asheville, Four Points by Sheraton Asheville Downtown is next to Thomas Wolfe Memorial and Asheville Masonic Temple. This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.1 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.5 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Korean House - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel in Asheville with a restaurant and a fitness center
At Four Points by Sheraton Asheville Downtown, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this hot springs hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 45-inch TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Feb 26, 2026 start from $86.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Asheville Downtown?

This hotel is situated in Downtown Asheville, just steps from Thomas Wolfe Memorial and Asheville Masonic Temple, and within a short walk of Pack Square. You'll also find Harrah's Cherokee Center - Asheville and Wicked Weed Brewing less than a mile away.

Will I be able to park at Four Points by Sheraton Asheville Downtown?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Asheville Downtown feature a casino on the premises?

No, Four Points by Sheraton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Asheville Downtown?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Asheville Downtown good for couples?

Couples staying at this hotel will appreciate amenities like Champagne service as well as a restaurant and concierge services.

Are there hot tubs at Four Points by Sheraton Asheville Downtown?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Asheville Downtown have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Asheville Downtown serves a full breakfast for a surcharge each morning at Chop House.

Will Four Points by Sheraton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Asheville Downtown for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Four Points by Sheraton Asheville Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Asheville Downtown?

The closest major airport to Four Points by Sheraton Asheville Downtown is Asheville Regional Airport (AVL), which is 15.1 mi away (20 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Asheville Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Asheville Downtown.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Aaron

Liked: Staff & service
This is certainly a no-frills hotel. It’s in a great location that’s walkable to everything in downtown Asheville but it’s badly in need of a renovation. The free parking is a nice amenity but the towels in the bathroom are very old and feel like sandpaper. The rates here are less expensive than other and much nicer hotels in downtown so I guess you get what you pay for.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & great location
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

4/10 Poor

Necip, APEX

Disliked: Property conditions & facilities
Lots of noise at n
Stayed 2 nights in Nov 2025

4/10 Poor

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walking downtown.
Stayed 1 night in Nov 2025

4/10 Poor

Sandra

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast was provided without charge. The room temperature was fine and clean. The room was not as described.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking to everything in downtown Asheville. Friendly staff and an awesome buffet breakfast.
Stayed 2 nights in Nov 2025

2/10 Terrible

Haley

Stayed 1 night in Nov 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For being such an old building they do a great job keeping it clean. Everything was clean and the area felt safe, the two most important things.
Stayed 2 nights in Nov 2025

6/10 Okay

Sylvia

Stayed 1 night in Nov 2025

10/10 Excellent

JOAO

Stayed 1 night in Oct 2025

10/10 Excellent

Tajaun

Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn, Del Rio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

8/10 Good

Ned

Traveled with partner
Liked: Cleanliness, staff & service
The Staff was incredibly accommodating, courteous, and helpful. The hotel really needs some updating
Stayed 2 nights in Nov 2025

6/10 Okay

Ravi Shankar, Jacksonville

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old property and not so well maintained
Stayed 2 nights in Oct 2025

4/10 Poor

Cristiano, Parkland

Disliked: Cleanliness, property conditions & facilities
The room felt neglected. Bugs including moths at the drawers, safe not working, microwave tray missing and old heater not working so well. The only good things were the location and the bar.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness
Room was worn and some outlets didn’t work.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not as centrally located as expected. Older, showing its age. Noisy, could hear neighbors, unlike any room I can remember. Staff was friendly.
Stayed 3 nights in Oct 2025

6/10 Okay

Jes

Liked: Cleanliness, staff & service
Was just OK. My flight got canceled so I needed a room for one night. Older hotel so not in the best condition but was fine. What annoyed me was that there was no Do Not Disturb card and housekeeping woke us up early when checkout isn’t until 11. Anyway, you get what you pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice surprise
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and great staff. The hotel could definitely use an upgrade. The hotel was walking distribute many restaurants and bars
Stayed 1 night in Oct 2025

8/10 Good

Jon, Mt Pleasant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice welcome and spacious room but the actual cost was higher than expected. Very good breakfast buffet and free on site parking and great location downtown
Stayed 1 night in Oct 2025