Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby lounge
Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪11 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(74 reviews)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(129 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in Downtown Asheville, Four Points by Sheraton Asheville Downtown is a leisurely stroll from popular sights such as Harrah's Cherokee Center - Asheville and The Orange Peel. This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Wicked Weed Brewing - 9 min walk - 0.5 miles
  • The Orange Peel - 11 min walk - 0.6 miles
  • University of North Carolina at Asheville - 3 min drive - 1.5 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Old Europe Pâtisserie - ‬4 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Writer's Bistro @ The Renaissance - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
At Four Points by Sheraton Asheville Downtown, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this hot springs hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 45-inch TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Sep 28, 2025 start from $128.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Asheville Downtown?

This hotel is situated in Downtown Asheville within a short 6-minute walk of Harrah's Cherokee Center - Asheville and also 11 minutes on foot from The Orange Peel. You'll also find Wicked Weed Brewing and Downtown Market Asheville less than a mile away.

Is parking available on site at Four Points by Sheraton Asheville Downtown?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Asheville Downtown feature a casino on the premises?

No, Four Points by Sheraton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Asheville Downtown?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Asheville Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Champagne service as well as a restaurant and concierge services.

Does Four Points by Sheraton Asheville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Asheville Downtown have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Asheville Downtown serves buffet breakfast for a surcharge each morning at Chop House.

Will Four Points by Sheraton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Asheville Downtown for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Does Four Points by Sheraton Asheville Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Asheville Downtown?

The closest major airport to Four Points by Sheraton Asheville Downtown is Asheville Regional Airport (AVL), which is 14.9 mi away (18 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Asheville Downtown?

No, at Four Points by Sheraton Asheville Downtown, there aren't any guestrooms that list a balcony.

Reviews

Four Points by Sheraton Asheville Downtown Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1013 reviews
Rating 8 - Good. 315 out of 1013 reviews
Rating 6 - Okay. 109 out of 1013 reviews
Rating 4 - Poor. 47 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

Reviews

6/10 Okay

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Philip

Stayed 1 night in May 2025

10/10 Excellent

Robert, Fairlawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was fine overall and a decent place to lay your head for the night. It's close to most of the stuff downtown when is convenient. My only gripe is the elevator was quite slow and we resorted to just walking the stairs when we came and left haha.
Stayed 3 nights in Jun 2025

8/10 Good

shelley

Stayed 1 night in May 2025

2/10 Terrible

charles

Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Stayed 1 night in Jun 2025

8/10 Good

Sherene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at hotel were very nice room was clean and comfortable
Stayed 2 nights in May 2025

6/10 Okay

Michele

Stayed 1 night in Jun 2025

8/10 Good

Stacy

Traveled with partner
Disliked: Amenities
Mitch at front desk was very patient, knowledgeable and kind. Pool Not in service. Not that clean
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Th bathrooms are small and crowded and the fixtures were for kitchens.
Stayed 2 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean and the bed was comfortable. The hot breakfast was very good with many options. However, one reason we booked the hotel was because it had a pool. When we arrived we were told that it was out of service, but we could use the pool at the YMCA across the street. We didn’t want to walk there with our bathing suits and without a lock for a locker. So, we were disappointed. In addition, there was no information in the room about the hotel ammenities or check-in/check out or hotel rules. The front desk staff did seem to have correct answers to some of our questions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Talia

Stayed 1 night in Jun 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room was switched twice due to broken tvs
Stayed 1 night in Jun 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 2 nights in May 2025

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness
Great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kamie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great stay
Stayed 2 nights in Jun 2025

8/10 Good

Aurelijus

Liked: Cleanliness
Was good enough.
Stayed 2 nights in Jun 2025

8/10 Good

Jonathan

Stayed 2 nights in Jun 2025

8/10 Good

paul

Quality stay,Was not im formed of the breakfast option breakfast was pay as you go. Big disappointment,can’t remember a n accommodation charged $17 a plate customary it was a more modest free serving.
Stayed 1 night in Jun 2025

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness
The check in clerk and the bartender was extremely nice
Stayed 1 night in Jun 2025

8/10 Good

Corin

Liked: Cleanliness, staff & service, room comfort
Very kind people, outdated establishment in rooms, but decently clean
Stayed 2 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025