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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Pack Square
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(88 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(151 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Asheville

Located in Downtown Asheville, Four Points by Sheraton Asheville Downtown is next to Thomas Wolfe Memorial and Asheville Masonic Temple. This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.1 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.5 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

At Four Points by Sheraton Asheville Downtown, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this hot springs hotel include conference space, a business center, and express check-out.
Guests can expect free WiFi and 45-inch TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown

Four Points Sheraton Asheville Downtown

Four Points Sheraton Hotel Asheville Downtown

Sheraton Asheville Downtown

Four Points Sheraton Asheville Downtown Hotel

Asheville Sheraton

4 Points By Sheraton Asheville Downtown

Four Points By Sheraton Asheville Downtown Hotel Asheville

Asheville Four Points

Four Points by Sheraton Asheville Downtown Hotel

Four Points by Sheraton Asheville Downtown Asheville

Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on May 26, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Asheville Downtown?

This hotel is situated in Downtown Asheville, just steps from Thomas Wolfe Memorial and Asheville Masonic Temple, and within a short walk of Harrah's Cherokee Center - Asheville. You'll also find Biltmore Estate and Blue Ridge Parkway Asheville Entrance within a short drive.

Is there parking available at Four Points by Sheraton Asheville Downtown?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Four Points by Sheraton Asheville Downtown feature a casino on the premises?

No, Four Points by Sheraton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Asheville Downtown?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Asheville Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like champagne service as well as a restaurant and limo/town car service.

Does Four Points by Sheraton Asheville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Asheville Downtown have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Asheville Downtown serves a full breakfast for a surcharge each morning at Chop House.

Will Four Points by Sheraton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Asheville Downtown for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Does Four Points by Sheraton Asheville Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Asheville Downtown?

The closest major airport to Four Points by Sheraton Asheville Downtown is Asheville Regional Airport (AVL), which is 15.1 mi away (20 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Asheville Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Asheville Downtown.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth, Metaline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property that could some TLC. Pros- Close to downtown, helpful front office staff, good price, in room safe Cons- AC and highway noise through the night
Stayed 1 night in Apr 2026

10/10 Excellent

SHU JU ADA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything. There is a restaurant right inside the hotel that provides good breakfast. Close to major attractions. Clean and quiet.
Stayed 5 nights in Mar 2026

6/10 Okay

Austin

Rooms are clean and parking is free. Breakfast ended up being good when they served us the
Stayed 1 night in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Courteous staff & a clean room. Great pricey& location.
Stayed 5 nights in Feb 2026

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
The hotel was nice but really stood out to me was the staff who went out of their way to accommodate us and sho we genuine hospitality to all us old hippies in town for the week of Billy strings, can't wait to stay their again at next year run!!!! THANK YOU 😊
Stayed 7 nights in Feb 2026

10/10 Excellent

Mengxu

Stayed 4 nights in Nov 2025

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Had a wonderful time here again!
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service
For the price, the place was clean, the staff were friendly, and the location was great. I can be picky, but like a deal... this worked out great. The hotel is dated, and the elevators take a minute, but they do a good job.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ian

Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everyone encounter at the hotel was top notch. Desk, restaurant/bar. Great stay. Thank you.
Stayed 5 nights in Feb 2026

8/10 Good

Karen

Stayed 1 night in Feb 2026

6/10 Okay

Paige

Traveled with partner
Disliked: Property conditions & facilities
Staff was friendly and responsive. Check in was smooth and easy. Hotel is close to downtown and an easy walk to Harrah’s. Rooms are shabby and desperately in need of updating. Don’t have high expectations and you won’t be disappointed.
Stayed 5 nights in Feb 2026

6/10 Okay

Angela

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, easy (often steep hilly) walking distance to downtown and Harrahs. The staff was great, kind and welcoming. This is a good, budget friendly, no frills place for Asheville. We were told on night 3 that housekeeping had to be requested, still took 2 days for fresh towels and trash to be taken out but beds were left unmade and no bathroom cleaning. Hot water was scace one day, but probably an influx of guests. Elevators are slow, but not a deal breaker. Expected a bit more from a Sheraton, but overall safe and decent place to sleep.
Stayed 5 nights in Feb 2026

6/10 Okay

Peter

Check in wait was almost 15 minutes, trash was left in the hallways and the rooms are worn
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026

10/10 Excellent

Eden

Stayed 1 night in Feb 2026

8/10 Good

Zachary

Stayed 1 night in Feb 2026

8/10 Good

Edward

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Staff was friendly. Chair in room had torn arms. No light on bedside case. 2 remotes..why?
Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Kelly

Stayed 1 night in Jan 2026

4/10 Poor

Natalie, Charlotte

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Jan 2026

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