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Homewood Suites by Hilton Albany Crossgates Mall, NY

Property class: 3

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Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

A spacious lobby with a stone accent wall, a large painting, and seating areas with armchairs and sofas.
A modern hotel with multiple buildings, including a Tru Hilton and a Homewood Suites.
A modern hotel lobby with seating areas, a refreshment kiosk, and a display of snacks and beverages.
A modern kitchen with a central island, built-in shelves, and pendant lighting.
An indoor swimming pool with clear water, surrounded by lounge chairs and tables, large windows, and a tiled floor.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1651 Western Avenue, Albany, NY, 12203
  • Place, Crossgates Mall
    ‪3 min walk‬
  • Place, Funny Bone Comedy Club
    ‪6 min walk‬
  • Place, University at Albany
    ‪5 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large bed, a desk, a chair, a small table, and a ceiling fan.

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 King Bed with Sofa bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds, Kitchen

A hotel room with a sofa, two beds, a coffee table, and a large window with curtains.

Studio, Multiple Beds, Kitchen

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A hotel room with two beds, a desk, a chair, and a television.

Suite, Multiple Beds, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

A hotel room with a bed, a desk, a television, and a window with curtains.

Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

A hotel room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible, Kitchen (Hearing)

A hotel room with two beds, a desk, a television, and a view of the city.

Suite, Multiple Beds, Hearing Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Shower)

A hotel room with a bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

A hotel room with a bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Mobility Accessible, Kitchen

A hotel room with a sofa, two beds, a coffee table, and a large window with curtains.

Suite, Multiple Beds, Mobility Accessible, Kitchen

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Albany

Located within a 5-minute walk of Crossgates Mall, Homewood Suites by Hilton Albany Crossgates Mall, NY is within a 15-minute stroll of Funny Bone Comedy Club. This 96-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Albany and also close to University at Albany and Colonie Center Mall.

What's nearby

  • Crossgates Mall - 3 min walk - 0.2 miles
  • Funny Bone Comedy Club - 6 min walk - 0.4 miles
  • Regal Crossgates - 10 min walk - 0.6 miles
  • University at Albany - 5 min drive - 2.3 miles
  • Colonie Center Mall - 8 min drive - 3.8 miles

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬18 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

At Homewood Suites by Hilton Albany Crossgates Mall, NY, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect 49-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 21 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Is a free cancellation option available at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Homewood Suites by Hilton Albany Crossgates Mall, NY provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on Oct 25, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Homewood Suites by Hilton Albany Crossgates Mall, NY?

This hotel in Albany is within a 10-minute walk of Crossgates Mall and Funny Bone Comedy Club. You'll also find Colonie Center Mall and Washington Park within a short drive.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY include a casino?

No, Homewood Suites by Hilton Albany Crossgates Mall, NY doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a restaurant with a breakfast menu?

Homewood Suites by Hilton Albany Crossgates Mall, NY offers free buffet breakfast each morning though there is no restaurant.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Homewood Suites by Hilton Albany Crossgates Mall, NY for a fee of USD 75 per pet, per stay.

Where is the closest airport to Homewood Suites by Hilton Albany Crossgates Mall, NY?

The closest major airport to Homewood Suites by Hilton Albany Crossgates Mall, NY is Albany Intl. Airport (ALB), which is 6.3 mi away (9 minutes by car). Another top airport is Schenectady, NY (SCH-Schenectady County), which is located 16.7 mi away (22-minute drive).

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 503 reviews
Rating 8 - Good. 95 out of 503 reviews
Rating 6 - Okay. 37 out of 503 reviews
Rating 4 - Poor. 27 out of 503 reviews
Rating 2 - Terrible. 22 out of 503 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was very spacious and had a small kitchen plus complementary breakfast was great
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, would recommend for anybody traveling through. The rooms were very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff very courteous, and breakfast was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast on the weekend was very good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has it all.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and area
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great! Great breakfast options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is ok.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean room. Nice amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This place is very nice and clean.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very courteous staff. Close to shopping,close to highways. Breakfast was fresh and dining area was spotless
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just the phone in room didn’t work other then that great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our swcond time stsying at this locstion. Everything was great! Comfortable beds, clean and spacious.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. breakfast was even included which was wonderful suite clean and spacious many things to do and the Crossgate Mall right across from Hotel. Hotel has games for kids & Adults. Pool table Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The service is outstanding. This place is CLEAN. A refreshing stay on the road.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options are awesome, good customer servise, gym and swimming pool area are very neat and welcoming. We enjoyed our stay in the suite rooom. It's like home away from home, I definitely will come back. Highly recommended 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, comfy hotel, delicious breakfast
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Facilities were quite nice for this price point and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

One night stay Tariq at the front desk was very kind.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The check in was great and the staff was friendly. The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. Breakfast was very good.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great. The hotel room was excellent.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024