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Recent guest reviews

the rooms were thoroughly cleaned. The bare floors were a plus since you dont have the risk of moldy stained rugs. My only complaints were the lighting could be better, the lamps did not provide enough lighting for a bright and well lit room. The bed seemed clean, however they only provided the duvet cover (which i never use hotel duvet covers as rumor has it that duvet covers are not washed in hotels) and a thin bed sheet to cover yourself while you slept.

New hotel, great service and amenities. Perfect location. Airport shuttle and hot breakfast. Walls are thin. And sound carries. That’s the only down side.

Beautiful hotel, vibrant & modern. Fun to stay there

Excellent place to stay. Very clean, staff friendly and helpful. Had a “fun” vibe to eat. Definitely will choose again. Price good also

Nice place. Great stay.

X

My only complaint was the design of the bed I decided to call it the Shin wackier 2000 🙁

Great stay. Would stay there again.

All around great experience

It was so convenient to the airport. The staff was more than helpful. The design of the interior of this facility is modern, unfortunately it has nothing to absorb all the sounds. No carpets, no fabric on windows, all hard surfaces. I could hear snoring, talking in nearby rooms. My room had one desk chair. It would have been nice to have a lounge chair next to the floor lamp so I could relax and read.

The property is new and very attractive, but the walls are very thin. We could hear the TV at a low volume through the walls. You could also hear the people on the next room. So they could definitely improve their sound proofing.

The property was hard to find initially. Mapquest doesn't even list that particular address? Staff is very friendly and accommodating. The place was noisy but noise levels did settle down some after 11 p.m. Smokers congregate on the back patio, which is fine, but ashtrays should be provided. Instead, cigarette butts can be seen all over the patio area.

very convenient to the airport and quite upscale

I stay at this hotel every time I go to Albany. However, this past trip my entire rooms floor was incredibly sticky... So much so that every time my husband or I needed to use the bathroom we had to put shoes on... This meant - 3am bathroom trip - well put your shoes on!, room too cold... put your shoes on... want a drink from the mini fridge... put your shoes on... Its a shame I really like this hotel but that was a huge inconvenience... I did tell them about it when I left and they apologized for it, but that doesn't really help. I doubt we'll stay there again because of this, which is really a shame because I really liked the place.

We needed an overnight hotel with easy accessto the Albany airport. This hotel was perfect. Clean, very friendly, comfortable rooms with plenty of amenities. Will definitely stay there again the next time I am in town.

Cleanliness and location.

Exceptional service to and from airport for late night check in on a holiday

Albany Shaker Road Latham NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Tru By Hilton Albany Airport, NY places you within a 10-minute drive of popular sights such as Colonie Center Mall and Crossgates Mall. This hotel has 106 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

Tru By Hilton Albany Airport, NY's 106 rooms provide free local calls, ironing boards, and desks. Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Hair dryers and desk chairs are other standard amenities.


Property features

Guests staying at Tru By Hilton Albany Airport, NY enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this golf hotel include a business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Tru By Hilton Albany Airport, NY

Everyone (23) Couples (6) Family (10)
4
Family Business Business

the rooms were thoroughly cleaned. The bare floors were a plus since you dont have the risk of moldy stained rugs. My only complaints were the lighting could be better, the lamps did not provide enough lighting for a bright and well lit room. The bed seemed clean, however they only provided the duvet cover (which i never use hotel duvet covers as rumor has it that duvet covers are not washed in hotels) and a thin bed sheet to cover yourself while you slept.

By on Apr 11, 2022

Review comment responded on Apr 11, 2022

Thank you for your review! We're thrilled to learn you enjoyed your time with us! Regarding the Duvet Covers which I cannot speak to other hotels.... here at the Tru we wash the duvets after every guest as part of our laundry. Rest assured your duvet cover will always be freshly cleaned ready for your arrival! We hope to see you again!

4
Partner Couples

New hotel, great service and amenities. Perfect location. Airport shuttle and hot breakfast. Walls are thin. And sound carries. That’s the only down side.

By , from Eagan on Mar 28, 2022

Review comment responded on Mar 29, 2022

Thank you Seema! We appreciate your feedback and hope to see you again soon!

5
Family

Beautiful hotel, vibrant & modern. Fun to stay there

By on Feb 27, 2022

Review comment responded on Feb 28, 2022

Thank you for the review! We are happy to here you enjoyed your stay! We look forward to you staying with us again!

5
Partner Couples

Excellent place to stay. Very clean, staff friendly and helpful. Had a “fun” vibe to eat. Definitely will choose again. Price good also

By on Feb 17, 2022

Review comment responded on Feb 18, 2022

Thank you for staying with us during your recent trip. We're so thrilled to learn you enjoyed your time with us. We hope to see you again!

5
Everyone

Nice place. Great stay.

By , from Telford on Jan 30, 2022

Review comment responded on Jan 31, 2022

Thank you for the review! We are happy to hear you enjoyed your stay and appreciate your feedback! We look forward to seeing you again!

5
Everyone

X

By on Jan 5, 2022

Review comment responded on Jan 8, 2022

Thank you Danny! We greatly appreciate your review and hope to welcome you back again soon!

5
Everyone

By on Dec 21, 2021

5
Friends

My only complaint was the design of the bed I decided to call it the Shin wackier 2000 🙁

By on Dec 11, 2021

Review comment responded on Dec 12, 2021

We greatly appreciate you feedback! Im glad to hear your only downfall was the bed. We hope to see you again soon despite the "shin wackier 2000" bed you experienced. Many thanks, Mckayla Sullivan Assistant General Manager

5
Everyone

By on Nov 5, 2021

5
Family

Great stay. Would stay there again.

By on Oct 31, 2021

Review comment responded on Oct 31, 2021

Thank you for your positive review! We are glad to hear you enjoyed your stay! We hope you stay with us again!

Tru By Hilton Albany Airport, NY

798 Albany Shaker Road, Latham, NY 12211
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