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Hilton Garden Inn Albany/SUNY Area

3.0 out of 5.0

Recent guest reviews

My stay wasn't horrible, but it could have been better. FOOD The breakfast was almost inedible. The bacon was extremely salty. The scrambled eggs shouldn't even be called eggs because they were a chalky egg substitute. They did not taste good at all. Overall, the food was extremely disappointing and not worth $9.95. SERVICE The service, from all members of the staff, was great. ROOM & CLEANLINESS The most annoying part of the room was the plumbing. The sink was backed up and the sound of the faucet was very loud and disturbing. The toilet definitely needs to be replaced as the seat is old, dirty, and damaged. The tub could benefit from a good scrub also. Good thing I always walk with my shower shoes.

The Good: - The staff is polite and helpful. - The location is very convenient. - The breakfast is good The Bad: - The hotel is really nice but it's aging. The decor is old school and not like the newer hotels like Aloft or Home2 Suites, I like the classic decors too but this hotel doesn't appear to have been upgraded in a while. - The shower curtain was torn towards the top.

Everything was great. If I have to pay for breakfast though, it should be better than what was served. The hotel staff could be a bit nicer. Other than that, great stay!

This is a very nice hotel. It is a good value. This is a very nice hotel. It is a good value.

Clean rooms, excellent breakfast for $9.95. A bit of road noise from the highway, and some sirens, but overall not too bad.

Overall it was a nice experience, it was the first hotel experience for a 4 year old who enjoyed every minute from the room to the breakfast buffet.

Staying at the Hilton Garden Inn/SUNY Area was a terrific experience. It is an ideal place to stay if you are planning to be in the Albany area...including spending a day at Saratoga Race Track! The hotels in and around Saratoga Springs are very expensive but if you're willing to drive 25 minutes out of town you can find a highly-rated hotel, like the Hilton Garden Inn, at a price that is affordable for a family!

Outstanding service and excellent in all departments. Totally satisfied.

Well-maintained facilities, close to state office campus and SUNY Albany. Staff is friendly and competent. Comfortable rooms, secure parking.

great hotel. everything is a bit better here, the staff, the room, the food. My wife was in the room for about 10 seconds and announced she was going to take a bath ... and did!

Great hotel and staff Comfortable room and bed. Noise from highways -relentless.Breakfast-to order not just buffet-fantastic.

Arrived late on a Sunday night and our room was ready and waiting. Room was clean and very comfortable . Had a late dinner in the restaurant and all was good, everyone was real nice.

The location couldn't have been more convenient for business meetings in Albany.

Very nice location - clean with a friendly staff! Would definitely stay here again.

Hotel's location is a stone's throw from I-90 and very easy to find. Room was very clean and staff always greeted me with a smile in the halls or when I walked past the front desk.

I have been here several times before. The staff are always courteous and helpful. The room is spotless and the king sized bed is dreamy. Gym is small and could use anti-bacterial wipes but is perfectly usable. The location is great; just off the highways, across from SUNY and not far from places to eat.

7 floors. Beautiful pool. Dunkin doughnuts down the block. Caring staff. Beautiful room. Only complaint for the whole stay is that the pool ran out of towels. I called the front desk and they literarily had the towels and the pool door in under 1 minute. Fantastic service. I would definitly stay here again. Gym has everything necessary for a fast workout as well.

The last time we stayed at this hotel we had terrific room service for dinner and breakfast. This time breakfast is no longer available, and that was a huge disappointment. Unfortunately because of that we wont be back unless it changes back.

Great location next to campus. Very clean and helpful staff. Plan to return!

The hotel was very comfortable and quiet.

1389 Washington Ave Albany NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in McKownville within a 5-minute walk of University at Albany SUNY, Hilton Garden Inn Albany/SUNY Area is within 2 miles (3 km) of Albany NanoTech Complex. This 126-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Westland Hills Park and Westgate Plaza are also near this Albany hotel.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

Hilton Garden Inn Albany/SUNY Area's 126 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, safes, and phones are other standard amenities.


Property features

At Hilton Garden Inn Albany/SUNY Area, guests enjoy features like an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and a 24-hour business center.

Room options

Two queen evolution room

Queen 2 | Sleeps 4

King evolution suite

King 1 | Sleeps 2

Two Queen Beds, Non-Smoking, Accessible

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for Hilton Garden Inn Albany/SUNY Area

Everyone (5) Couples (9) Business (4) Family (10) Other (3) Friends (1)
3
Everyone

My stay wasn't horrible, but it could have been better. FOOD The breakfast was almost inedible. The bacon was extremely salty. The scrambled eggs shouldn't even be called eggs because they were a chalky egg substitute. They did not taste good at all. Overall, the food was extremely disappointing and not worth $9.95. SERVICE The service, from all members of the staff, was great. ROOM & CLEANLINESS The most annoying part of the room was the plumbing. The sink was backed up and the sound of the faucet was very loud and disturbing. The toilet definitely needs to be replaced as the seat is old, dirty, and damaged. The tub could benefit from a good scrub also. Good thing I always walk with my shower shoes.

By on Jul 27, 2017

3

close to suny albany

Everyone

The Good: - The staff is polite and helpful. - The location is very convenient. - The breakfast is good The Bad: - The hotel is really nice but it's aging. The decor is old school and not like the newer hotels like Aloft or Home2 Suites, I like the classic decors too but this hotel doesn't appear to have been upgraded in a while. - The shower curtain was torn towards the top.

By , from San Jose, CA on Jan 22, 2017

4

this hotel could use small improvement.

Everyone

Everything was great. If I have to pay for breakfast though, it should be better than what was served. The hotel staff could be a bit nicer. Other than that, great stay!

By , from tucson, AZ on Dec 24, 2016

5
Everyone

This is a very nice hotel. It is a good value. This is a very nice hotel. It is a good value.

By on Oct 19, 2016

4

good place to stay, even if it's next to the highw

Everyone

Clean rooms, excellent breakfast for $9.95. A bit of road noise from the highway, and some sirens, but overall not too bad.

By on Sep 11, 2016

4

trip to see the lion king

Families

Overall it was a nice experience, it was the first hotel experience for a 4 year old who enjoyed every minute from the room to the breakfast buffet.

By , from NY on Apr 18, 2016

5

perfect family getaway

Families

Staying at the Hilton Garden Inn/SUNY Area was a terrific experience. It is an ideal place to stay if you are planning to be in the Albany area...including spending a day at Saratoga Race Track! The hotels in and around Saratoga Springs are very expensive but if you're willing to drive 25 minutes out of town you can find a highly-rated hotel, like the Hilton Garden Inn, at a price that is affordable for a family!

By on Jul 28, 2015

5

outstanding

Couples

Outstanding service and excellent in all departments. Totally satisfied.

By on May 5, 2015

5

good quality near suny albany

Families

Well-maintained facilities, close to state office campus and SUNY Albany. Staff is friendly and competent. Comfortable rooms, secure parking.

By on Apr 16, 2015

4

great

Couples

great hotel. everything is a bit better here, the staff, the room, the food. My wife was in the room for about 10 seconds and announced she was going to take a bath ... and did!

By on Sep 21, 2014