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Recent guest reviews

Friendly staff, except monday morning clerk. location is handy for our purposes. cleanliness

Had a great day. just couldn't use the amenities because of the covid

Awesomn stay, the place is clean and comfortable. And, it is central to everything in the Albany area. Our choice when we come to New York.

Nice hotel with views of Albany. Friendly staff and great customer service.

Covenient location next to major travel routes, otherwise blah!

Okay but the toilet was plugged and needed to be cleaned.

The hotel staff were great, very accommodating. The room we stayed in was in need of a deep cleaning.

Family enjoyed pool. Rooms pleasant. Staff friendly.

Clean rooms ! Ever thing was really nice. Id recommend bringing your family to this hotel. The breakfast in the morning was really nice lots to choose from.

Nothing that went wrong was the hotel's fault, but they made every effort to make it right, and we are happy customers! The extremely cold weather messed with the pipes in our room and at least one of the others, and when the toilet backed up, we were moved without hassle right next door, and everything was fine.

I had upgraded my room from two queen beds to a executive king suite. What i got was a cramped room with a single queen bed. This could not be called an executive king size suite by any stretch of imagination. The room i was promised and i had pre paid was not available because of plumbing problems, but could not made any difference. The food was stale, the kitchen staff rude, food un appetizing. I will not stay at this hotel again

One of the least ridiculously hiked prices during the NY bar exam dates around Albany.

We were visiting our cousins for their 50 Th wedding anniversary celebration. We have stayed at this hotel before and have always been satisfied and the view of Albany is terrific. This time was no exception. The food was good, clean rooms, and a comfortable atmosphere. Would recommend staying at this hotel anytime.

I went to the hotel for a conference on-site. Manager and van driver were very courteous and accommodating. Scheduled a van pick-up from Amtrak station, was prompt and friendly. Upon my request, allowed me early check in and mgr was exceptionally pleasant about it. Sadly, there were not more lunch & dinner dining options available in the immediate area (isolated, not within walking distance) or for delivery. The nearby sports bar, was ordinary and had no healthy options. I eat only 100% whole grains/diabetes-friendly foods. No Healthful eating options in the hotel or surrounding restaurants. Shame on Holiday Inn for not providing better, more healthful food options. There wasn't even any skim milk for coffee. They could provide a warmer (lighting/music) meeting or common area.

This was an overnight stopping point on our long drive to Boston. Newer looking hotel from the outside with easy access from highway. Unfortunately they need a "handy man" to spruce things up...plaster coming loose from the walls and pillars in pool area. In the room, the window area and bathroom walls needed some caulking and serious mold removal. There wasn't a fan in the bathroom which steamed up quickly after just one shower. The pictures of this hotel on their internet website were not up to date.

The hotel was very nice and clean..The staff was pleasant and courteous..Very friendly. I did have 2 problems though. Cards were left at the desk with directions to and from the wedding we were attending and we never did receive them, even though others there for the same reason got theirs.. We were on the second floor and the people on the third above us, stomped through the room both day and night.

Holiday Inn Express Rensselaer was a good value. We stayed on a weekend that had regional tourism events so rates were inflated but still reasonable. Continental Breakfast bar was one of the best that we have ever used. Indoor pool area was small but spotlessly clean. Staff was really friendly and accomodating. No traffic light access to downtown Albany - very convenient.

I was very appreciative for free hotel shuttle service. I was able to have something to do while my husband was busy at conferences.Also, on our last day, the staff started breakfast one hour before they were supposed to, so we could leave in a timely manner.

Empire Dr Rensselaer NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites East Greenbush, an IHG Hotel places you within a 10-minute drive of popular sights such as Palace Theater and The Egg. This 82-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service.


Rooms

Holiday Inn Express Hotel & Suites East Greenbush, an IHG Hotel's 82 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.


Property features

At Holiday Inn Express Hotel & Suites East Greenbush, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Accessible, Non Smoking (MOBILITY)

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | 1 Queen Bed | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites East Greenbush, an IHG Hotel

Everyone (5) Business (6) Couples (2) Family (8) Other (1)
4
Partner Couples Family

Friendly staff, except monday morning clerk. location is handy for our purposes. cleanliness

By on Nov 3, 2020

5
Family Family

Had a great day. just couldn't use the amenities because of the covid

By on Aug 24, 2020

4
Everyone

By on Mar 23, 2020

5
Partner Couples Family

Awesomn stay, the place is clean and comfortable. And, it is central to everything in the Albany area. Our choice when we come to New York.

By on Sep 6, 2019

5
Everyone

Nice hotel with views of Albany. Friendly staff and great customer service.

By on Dec 9, 2018

Review comment responded on Dec 19, 2018

Dear Valued Guest, Thank you for the kind words. I'm happy to hear you were able to enjoy the beautiful views from our property! We look forward to your next visit! Happy Holidays,

3
Everyone

Covenient location next to major travel routes, otherwise blah!

By , from Sea on Oct 29, 2018

Review comment responded on Dec 6, 2018

Greetings Tavelin', It was our pleasure to have you as one of our valued guests! Your feedback is greatly appreciated. I'm thrilled to hear our location was super convenient for your needs. We would love the opportunity to host you again and take your experience from blah to fantastic, please let us know how we can make that happen! We hope to see you again on your next visit to the capital region! Best wishes,

4

reserved for the wedding party

Everyone

Okay but the toilet was plugged and needed to be cleaned.

By on Apr 8, 2018

3

great views of albany area

Everyone

The hotel staff were great, very accommodating. The room we stayed in was in need of a deep cleaning.

By , from North Carolina on Oct 4, 2017

4

pool a bit small. hot tub out of order. rooms nice. scenic view to the west

Family

Family enjoyed pool. Rooms pleasant. Staff friendly.

By on Aug 24, 2015

4

motox weekend

Business

Clean rooms ! Ever thing was really nice. Id recommend bringing your family to this hotel. The breakfast in the morning was really nice lots to choose from.

By on Aug 10, 2015

Holiday Inn Express Hotel & Suites East Greenbush, an IHG Hotel

8 Empire Dr, Rensselaer, NY 12144
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