Spotless!! Great staff amazing rooms comfy beds good breakfast
Well the bed seems like they where already used , they double charge me cause my daughter put two balloons on the door soon she put them up it was taking down , so they charge me for the room plus an additional 225.00 and I still having a Pending charge of 295.00 have to wait to speak to the general manager he not there today , I will not Recommend this hotel to nobody. All this pending charges with no explanation and then when I check out on Sunday the front desk lady said if ur balloons where taking down they will release my money and the actually took my money ..
We did not like that masks weren’t required. Staff wore them but other guests did not.
We really enjoyed the location... Didn't care for the limited hot-tub pool use/ and the buffet breakfast served, stupid COVID
The sheets had a spot of something dirty on it. There must have been an animal in our room because I’m allergic and can tell by my eye itching and my breathing. There was also music blasting until 11:30 at night I know not the hotels fault and we did complain but still. The pillows were also horrible. My husband had to clean the ceiling fan in the room of dust (who even has a ceiling fan in hotels anymore anyway)
I liked the king size bed and comfy sofa bed. Th bathroom was huge. The handicap bench option in the bathtub was an added bonus. The only problem was there was no way to keep the water in the tub while using the bench!!! There weren’t enough towels since I had to use a few to mop up the water in the floor. The bed and linens were very comfortable. The room was hot since it faced the southwest. The a/c was not powerful enough to cool the room down until after the sun set. Due to Covid-19 restrictions the breakfast buffet was not in use. I was able to get breakfast sandwiches and coffee though. The pool was open and use was by appointment only. The room itself was spacious and appointed well for a hotel.
Clean, nice amenities, good service and good breakfast
Lots of amenities. Great complimentary breakfast with some vegetarian and vegan choices. Very clean.
Very comfortable and the staff and food was fantastic
Had a wonderful time. Rooms were clean and spacious. Breakfast was excellent. Staff was friendly. Shuttle very convenient.
All in all, a nice hotel for the families with kids. The pool is large, warm and nice. Our room was clean and comfortable. Basically, a typical Homewood Suites hotel. The only area of improvement in my opinion was their breakfast service, which could have been better. Both days we stayed there the service people did not catch up with the demand. Many of the items were not available and were not replenished quickly, making people to wait and ask for various things. The fresh fruit salad did not seem very fresh (was not bad or anything like that, just seemed like it was made a day ago).
We ALWAYS stay here when visiting the Albany area and they never let us down. Clean, quiet, comfortable and the best coffee and breakfast in the morning. 🤗
From the inter-action with the Staff, to the wonderful breakfast, to the awesome bed, this hotel never fails to impress - best experience always
5 of us in one room and still had space. Great room, great breakfast and great location.
This hotel was great. I loved the room and the staff. Amenities were great. I was able to use the gym and the pool. it was very clean and organized. The breakfast was great. I loved everything about my stay in this hotel. I would recommend to anyone visiting Albany NY.
Amazingly comfortable! Our room was the cleanest hotel room we have ever seen-and I have extensive stay-experiences. The staff were above average helpful, warm, and wrlcomkng. Thank you.
The minute we walked in Hotel it was just so relaxing. The fireplace was burning And the desk person said "Welcome" wow I felt like this was the right place I want to be. She gave us our key and we went down to our sweet open the door and all of us were just amazed how beautiful the room was.... We went down to the pool and the pool was warm and the Jacuzzi was nice and hot and we had a great time together.I guess if I had any complaints let me think of one first!!!!! Oh yeah I wish they could've serve me breakfast to my table it's not their fault I'm just lazy I had to get it myself but wow the breakfast was great!
can't say much more than 5 stars, absolutely flawless stay, they have everything you need and is very clean I would definitely go back!
This room was perfect for our family--spacious and comfortable. Woke up to a hearty breakfast. Couldn't have asked for better!
Colonie Center Mall is within 2 miles (3 km) of Homewood Suites by Hilton Albany while other popular attractions such as Siena College are within 3 miles (5 km). This 133-room, 3-star aparthotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Each morning free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception on select days.
Each apartment features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find 37-inch flat-screen TV with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, an MP3 dock, and a sofa bed.
Guests staying at Homewood Suites by Hilton Albany enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Spotless!! Great staff amazing rooms comfy beds good breakfast
Well the bed seems like they where already used , they double charge me cause my daughter put two balloons on the door soon she put them up it was taking down , so they charge me for the room plus an additional 225.00 and I still having a Pending charge of 295.00 have to wait to speak to the general manager he not there today , I will not Recommend this hotel to nobody. All this pending charges with no explanation and then when I check out on Sunday the front desk lady said if ur balloons where taking down they will release my money and the actually took my money ..
We did not like that masks weren’t required. Staff wore them but other guests did not.
Hello, Thank you for taking the time to write us a review of your recent stay with us. We're sorry you experienced guests not wearing their masks in public areas of the hotel. We are working very hard to ensure the safety and comfortability of our guests during these trying times. We hope this experience does not deter you from staying with us in the future.
We really enjoyed the location... Didn't care for the limited hot-tub pool use/ and the buffet breakfast served, stupid COVID
Thank you for your recent stay with us. We really appreciate your understanding as we all adjust to the Covid restrictions.
The sheets had a spot of something dirty on it. There must have been an animal in our room because I’m allergic and can tell by my eye itching and my breathing. There was also music blasting until 11:30 at night I know not the hotels fault and we did complain but still. The pillows were also horrible. My husband had to clean the ceiling fan in the room of dust (who even has a ceiling fan in hotels anymore anyway)
Hello, I am so sorry to hear you had some inconvenience during your stay with us. We hope you give us another chance to show you we can provide a better quality of service. Thank you for staying with us and we hope to see you again in the future.
I liked the king size bed and comfy sofa bed. Th bathroom was huge. The handicap bench option in the bathtub was an added bonus. The only problem was there was no way to keep the water in the tub while using the bench!!! There weren’t enough towels since I had to use a few to mop up the water in the floor. The bed and linens were very comfortable. The room was hot since it faced the southwest. The a/c was not powerful enough to cool the room down until after the sun set. Due to Covid-19 restrictions the breakfast buffet was not in use. I was able to get breakfast sandwiches and coffee though. The pool was open and use was by appointment only. The room itself was spacious and appointed well for a hotel.
We are vary happy to hear that you enjoyed everything and you felt at home. We cant wait to welcome you back again!
Clean, nice amenities, good service and good breakfast
We are happy to hear that you enjoyed your stay. We hope to see you again.
Lots of amenities. Great complimentary breakfast with some vegetarian and vegan choices. Very clean.
We are happy to hear that everything was amazing!
Very comfortable and the staff and food was fantastic
Hello, Thank you for your recent stay with us. The team member recognition is very much appreciated. We look forward to your next visit.