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Hilton Garden Inn Albany Airport

3.0 out of 5.0

Recent guest reviews

I've stayed there maybe 5 times, and always very nice. The breakfast crew seemed to be quite slow this time as compared to other stays. The housekeeping was excellent as usual.

Reliable shuttle service, convenient to expressway, quiet and clean rooms.

Very disappointed with our stay. My husband and I were visiting family over the holiday and had our two children with us. Amazed there was noncomplemtary breakfast, rather is was $13/adult and $7/child? It took two days for our bathroom trash to be emptied. We had to actually request for toiletries to be replenished. The hotel "store" has barely anything. overall not pleased and did not enjoy our stay. We travel to the area once a month to see family and this is where we grew up, lesson learned and will not stay here again. Buyer beware. I also noticed there is no Bible in the room, due to their no Bible policy. Very sad.

Breakfast not good. Stale bagels. Lumpy pillows.

Excellent stay. Very busy the night I stayed but still quick.

With the cost and quality of taxis, staying downtown is far more cost effective. The quality of the room is nice, but the staff is very rude and the local taxi service is really only an airport shuttle.

only stayed for 4 hours while waiting to fly out long term parking and shuttle were a plus

The staff was extremely friendly and helpful. I originally booked a two bed room because that was the only thing left when I booked. The front desk clerk changed me to a king sized room which was very helpful. The room was clean and modern in design. Things for improvement: 1. The pillows were extremely soft and cheap, which led to some really uncomfortable sleep. 2. The grounds need some good trimming and mowing. When walking from the parking lot to the front door I had to stoop and lean to avoid branches. This was on the walkway. The grass looked like it hadn't been cut in a while. 3. WiFi was sketchy. A hotel's free WiFi should at least be as good as Starbucks. The Good: 1. Price. I was there for the horse racing and the price points 5 exits up are extremely unreasonable. Did not mind the price considering I saved myself about $700. 2. Room was clean and modern. 3. Staff was extremely helpful.

The hotel was great the staff was excellent it was nice and quiet the food was good the guest was plight the nice sitting area

It was freezing cold in Albany, but this hotel was warm and welcoming. The staff exuded that particular charm one finds in Upstate New York. I recommend this hotel.

Good location relative to the airport. Staff was helpful and free shuttle to the airport.

was there just one night for a quick business trip. Very easy check in, attentive staff. Room was fine. Bathroom had plenty of counter space which i like. Close to the airport. I like that there's a restaurant in the hotel and wait staff was very pleasant. Overall a good experience.

I went to Albany for the Joyce Meyer Conference. The service from the hotel was excellent apart from blocked drainage on the first night but it was rectified very early the next morning. I had previously stayed in a red roof, near Hershey PA, a year ago (with poor service) so this was a relief.

used gym nice. rouch in bathroom

Hotel was average nothing special

A nice hotel. The location is superb. It is indeed across the road from the Albany Airport but airport noise was not an issue at all. Access was easy coming off of I-87. Simply head for the airport and if coming from I-87 continue past the main airport entrance. Check-in was quick and painless. Only issue there was that we were traveling with another father/son team and had asked to be located close to each other. We were in 614 and they were in 214. The pool was fine for the boys though the chlorine was very high. There are a number of good restaurants in the vicinity along Wolf Road. The room and the bed were very comfortable. Having a refrigerator and a microwave was super. The hotel provided a good enough toothbrush for my son and having microwave popcorn available in the "Pantry" was a great plus. Breakfast was a bit limited/pricy so we went to the nearby Denny's. The cost/options were not unreasonable it was just that for us Denny's was a better option. Overall I will stay here again when we are back in this area.

It was great. The room was comfy and the staff was great.

Location is 5 (or less)minutes from the airport. Nice clean indoor pool & workout room, comfortable bes & clean. Several restaurants located near-by on Wolf Road.

Address is not ont he GPS so I was lost, and it is a little out of the way fromt the highway, just across fromt the airport, but the staff was extremely friendly, all in order, bar open late (10 pm) after a long day driving, so a good hotel.

The ladies of front desk provided very good services. The hotel provide shuttle to Airport, it's very nice. The fitness center is open 24 fours, that's nice. The maintenance is not very well.

800 Albany Shaker Rd Latham NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Business center

Within a short walk of Albany County Hockey Facility, Hilton Garden Inn Albany Airport is within a mile (2 km) of Watervliet Shaker National Historic Site. This 155-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle. Near the airport, the hotel is also close to Lions Park and Pruyn House.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


Rooms

All of Hilton Garden Inn Albany Airport's 155 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find 32-inch flat-screen TVs with pay movies and video-game consoles, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards.


Property features

Guests of Hilton Garden Inn Albany Airport enjoy access to free WiFi in public areas, 2 meeting rooms, and a business center. You can take advantage of onsite parking for a fee, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.

Room options

Standard King

King 1 | Sleeps 2

Standard Two Doubles

Full 2 | Sleeps 4

King Accessible

King 1 | Sleeps 3

One king bed w/sofabed

King 1 | Sleeps 4

Guest reviews for Hilton Garden Inn Albany Airport

Everyone (4) Business (11) Couples (11) Family (9) Other (5) Friends (1)
5

convenient to alb airport. good value

Everyone

I've stayed there maybe 5 times, and always very nice. The breakfast crew seemed to be quite slow this time as compared to other stays. The housekeeping was excellent as usual.

By , from Milll Valley CA on Mar 25, 2017

Review comment responded on Apr 1, 2017

Greetings! Thank you for your review. We are pleased that you enjoyed your stay. We look forward to your next visit.

5

early am convenience to airport

Everyone

Reliable shuttle service, convenient to expressway, quiet and clean rooms.

By on Jul 19, 2016

Review comment responded on Jul 21, 2016

Greetings! Thank you for your stay and review. We are happy that you enjoyed our convenient shuttle service, location and accommodations!

2

cheap representation of the hilton brand

Everyone

Very disappointed with our stay. My husband and I were visiting family over the holiday and had our two children with us. Amazed there was noncomplemtary breakfast, rather is was $13/adult and $7/child? It took two days for our bathroom trash to be emptied. We had to actually request for toiletries to be replenished. The hotel "store" has barely anything. overall not pleased and did not enjoy our stay. We travel to the area once a month to see family and this is where we grew up, lesson learned and will not stay here again. Buyer beware. I also noticed there is no Bible in the room, due to their no Bible policy. Very sad.

By on Mar 28, 2016

Review comment responded on Apr 13, 2016

Greetings, Thank you for your stay and we wish you happy and safe travels when visiting the area. We are sorry that you were not happy with your stay at the property.

3

basic

Everyone

Breakfast not good. Stale bagels. Lumpy pillows.

By , from boston on Mar 5, 2016

Review comment responded on Mar 16, 2016

Greetings, Thank you for your stay and for your review. I apologize for the breakfast issues. We hope to welcome you back in the future.

5

business trip

BusinessTravelers

Excellent stay. Very busy the night I stayed but still quick.

By on Nov 2, 2015

2

stay downtown!

Couples

With the cost and quality of taxis, staying downtown is far more cost effective. The quality of the room is nice, but the staff is very rude and the local taxi service is really only an airport shuttle.

By on Sep 17, 2015

5

wait for flight

Couples

only stayed for 4 hours while waiting to fly out long term parking and shuttle were a plus

By on Aug 31, 2015

4

nice stay

Singles

The staff was extremely friendly and helpful. I originally booked a two bed room because that was the only thing left when I booked. The front desk clerk changed me to a king sized room which was very helpful. The room was clean and modern in design. Things for improvement: 1. The pillows were extremely soft and cheap, which led to some really uncomfortable sleep. 2. The grounds need some good trimming and mowing. When walking from the parking lot to the front door I had to stoop and lean to avoid branches. This was on the walkway. The grass looked like it hadn't been cut in a while. 3. WiFi was sketchy. A hotel's free WiFi should at least be as good as Starbucks. The Good: 1. Price. I was there for the horse racing and the price points 5 exits up are extremely unreasonable. Did not mind the price considering I saved myself about $700. 2. Room was clean and modern. 3. Staff was extremely helpful.

By on Aug 7, 2015

4

great trip

Couples

The hotel was great the staff was excellent it was nice and quiet the food was good the guest was plight the nice sitting area

By on Feb 25, 2015

5

cold facts warm hearts

Singles

It was freezing cold in Albany, but this hotel was warm and welcoming. The staff exuded that particular charm one finds in Upstate New York. I recommend this hotel.

By on Nov 19, 2014