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Recent guest reviews

Excellent location for travel, convenient and easy parking, very pleasant common areas. The staff are all super professional and friendly. The rooms are ample and well thought out with one of the most comfortable beds I have ever slept in.

The curtains in the room were too sheer and did nor block the lights coming from the airport

We get there with my 81 year old mother in law and we have to walk quite a bit to get to our room which was very inconvenient. We open the door to the room and the stench was indescribable. The beds weren't made, there was pizza boxes sitting there, towels all over. We walked all the way back to the front desk if you can call it that, complained and all they wanted to argue that the room was cleaned. I wish i had taken photos. Instead of fighting with the person working there we just left. Best part is i still had to pay for the room because orbitz cant do anything for me. What a racket.

Convenience- close to airport. However needs a lot of maintenance. Looks much worse than all of the other Hilton Garden Inns that I have stayed at. Broken light in room, towel rack coming out of wall, room smells like mildew,

I paid for my stay through Orbitz, but the hotel charged my credit card. When I called I was transferred to a Jose in accounting. I have left him 2 messages and still no call back. It has been over 2 weeks since my initial call. Makes me wonder how many others they have charged and those people may not have realized it. I will most likely have to go through my credit card company to resolve this since I cannot get a call back.

Overall this is a good hotel. I would stay here again. We had a disconnect between our reservations which led to 4 cleaning personnel trying to open our door - even with the sign on the door. We finally had to call the front desk to resolve the issue. They came super early and did not knock. If we did not have the top lock they would have come in. Overall it is in a nice location, the room was comfortable and clean. Worth the money paid.

The hotel is almost walking distance from the Albany Airport. It’s clean, staff was friendly.

Spent the weekend in Albany to see a show at Proctors and for a birthday celebration. From check-in, where the staff was attentive, funny and helpful, to the complimentary glass of wine sent to our room with a birthday card included, the stay was everything we had asked for and more. The room was comfortable and clean. Despite being across from the airport, the room was surprisingly quiet! Would definitely recommend and will be back again.

Nice hotel close to airport Staff very helpful and friendly.

Great location near airport. Easy off and on highway to go back and forth to Saratoga springs race track. Close proximity to Wolf rd and many restaurants

I've stayed there maybe 5 times, and always very nice. The breakfast crew seemed to be quite slow this time as compared to other stays. The housekeeping was excellent as usual.

Reliable shuttle service, convenient to expressway, quiet and clean rooms.

Very disappointed with our stay. My husband and I were visiting family over the holiday and had our two children with us. Amazed there was noncomplemtary breakfast, rather is was $13/adult and $7/child? It took two days for our bathroom trash to be emptied. We had to actually request for toiletries to be replenished. The hotel "store" has barely anything. overall not pleased and did not enjoy our stay. We travel to the area once a month to see family and this is where we grew up, lesson learned and will not stay here again. Buyer beware. I also noticed there is no Bible in the room, due to their no Bible policy. Very sad.

Albany Shaker Rd Latham NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Hilton Garden Inn Albany Airport places you within a short walk of Albany County Hockey Facility and within a mile (2 km) of Watervliet Shaker National Historic Site. This 155-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start weekdays with breakfast, served for a fee from 6 AM to 10 AM.


Rooms

All 155 rooms provide microwaves, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and 36-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, video-game consoles, and ironing boards.


Property features

Guests of Hilton Garden Inn Albany Airport have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

2 Double Beds | Sleeps 4

Standard King

1 King Bed | Sleeps 2

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

1 King Bed | Sleeps 3

Room, 1 King Bed (Drinks & Snacks)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Albany Airport

Everyone (17) Business (3) Couples (4) Family (3) Other (2)
5
Business Business

Excellent location for travel, convenient and easy parking, very pleasant common areas. The staff are all super professional and friendly. The rooms are ample and well thought out with one of the most comfortable beds I have ever slept in.

By on May 28, 2021

Review comment responded on May 28, 2021

Thank you for staying with us!

5
Everyone

By on May 8, 2021

Review comment responded on May 26, 2021

Thank you for staying with us!

5
Everyone

By on Mar 16, 2021

Review comment responded on Apr 7, 2021

Thank you for staying with us!

4
Partner Couples

The curtains in the room were too sheer and did nor block the lights coming from the airport

By on Mar 3, 2021

Review comment responded on Mar 3, 2021

Thank you for staying with us and providing us with your comments.

5
Everyone

By on Feb 28, 2021

Review comment responded on Mar 15, 2021

Thank you for staying with us!

5
Everyone

By on May 28, 2020

Review comment responded on Jun 5, 2020

Thank you for staying with us!

1
Family

We get there with my 81 year old mother in law and we have to walk quite a bit to get to our room which was very inconvenient. We open the door to the room and the stench was indescribable. The beds weren't made, there was pizza boxes sitting there, towels all over. We walked all the way back to the front desk if you can call it that, complained and all they wanted to argue that the room was cleaned. I wish i had taken photos. Instead of fighting with the person working there we just left. Best part is i still had to pay for the room because orbitz cant do anything for me. What a racket.

By on Dec 3, 2019

Review comment responded on Dec 5, 2019

Thank you for staying with and I am sorry that your stay was not to your satisfaction and we do appreciate your feedback.

4
Family Family

By on Nov 16, 2019

Review comment responded on Nov 18, 2019

Thank you for staying with us!

2
Everyone

Convenience- close to airport. However needs a lot of maintenance. Looks much worse than all of the other Hilton Garden Inns that I have stayed at. Broken light in room, towel rack coming out of wall, room smells like mildew,

By on Aug 26, 2019

Review comment responded on Aug 26, 2019

Thank you for staying with us, we will work on fixing these issues.

4
Everyone

By on May 29, 2019

Hilton Garden Inn Albany Airport

800 Albany Shaker Rd, Latham, NY 12211
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