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Recent guest reviews

Clean quiet room. Nice staff easy shuttle to the airport - perfect!

This hotel is in need of a renovation. The entire building is dated. The hallway carpets were stained. The elevator doors needed to be wiped down - handprints all over them. The shower was very temperamental. The shore also smelled musty. Certainly not up to HGI standards

Very close to the airport

Very satisfied

The decor is very up to date. Lots of outdoor areas to relax. Near the airport but not noisy area. Room was very clean and furnished well. It was a great experience .

Didn’t know smoking was in room. Carpet on third floor hallway is diguisting. Staff at desk not so great with people.

The website said that there was a hot tub but when we got into the pool area it was cemented over. Also it says a free breakfast is included but it neglects to tell you that it is only served on the weekdays. On the weekends you have to pay for your breakfast. Other than that the hotel was clean and the other amenities were great and the staff was very friendly and welcoming.

The luggage racks were terrible for moving 5 suitcases by the driver. Like the fact I had to check in late and notified them so they helped me check in 03:00 from arrival at NYC on an international flight. I expected tv remote to be wrapped and sanitized. I’m not fond of carpeting. After staying at the airport Hilton in Rome Italy with top notch staff and rooms without carpeting and impeccable executive floor it’s hard to not compare standards.

Excellent location for travel, convenient and easy parking, very pleasant common areas. The staff are all super professional and friendly. The rooms are ample and well thought out with one of the most comfortable beds I have ever slept in.

The curtains in the room were too sheer and did nor block the lights coming from the airport

We get there with my 81 year old mother in law and we have to walk quite a bit to get to our room which was very inconvenient. We open the door to the room and the stench was indescribable. The beds weren't made, there was pizza boxes sitting there, towels all over. We walked all the way back to the front desk if you can call it that, complained and all they wanted to argue that the room was cleaned. I wish i had taken photos. Instead of fighting with the person working there we just left. Best part is i still had to pay for the room because orbitz cant do anything for me. What a racket.

Convenience- close to airport. However needs a lot of maintenance. Looks much worse than all of the other Hilton Garden Inns that I have stayed at. Broken light in room, towel rack coming out of wall, room smells like mildew,

I paid for my stay through Orbitz, but the hotel charged my credit card. When I called I was transferred to a Jose in accounting. I have left him 2 messages and still no call back. It has been over 2 weeks since my initial call. Makes me wonder how many others they have charged and those people may not have realized it. I will most likely have to go through my credit card company to resolve this since I cannot get a call back.

Albany Shaker Rd Latham NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Hilton Garden Inn Albany Airport places you within a short walk of Albany County Hockey Facility and within a mile (2 km) of Watervliet Shaker National Historic Site. This 155-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 36-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also available.


Property features

Guests of Hilton Garden Inn Albany Airport have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

2 Double Beds | Sleeps 4

Standard King

1 King Bed | Sleeps 2

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

1 King Bed | Sleeps 3

Room, 1 King Bed (Drinks & Snacks)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Albany Airport

Everyone (22) Couples (4) Business (1) Family (4) Other (1)
5
Everyone

Clean quiet room. Nice staff easy shuttle to the airport - perfect!

By on Sep 6, 2022

Review comment responded on Sep 7, 2022

Thank you for staying with us!

2
Partner Couples

This hotel is in need of a renovation. The entire building is dated. The hallway carpets were stained. The elevator doors needed to be wiped down - handprints all over them. The shower was very temperamental. The shore also smelled musty. Certainly not up to HGI standards

By on Jul 26, 2022

Review comment responded on Jul 27, 2022

Thank you for staying with us and providing us with the feedback.

5
Family with small children

Very close to the airport

By on Jun 23, 2022

Review comment responded on Jun 27, 2022

Thank you for staying with us!

5
Everyone

Very satisfied

By on May 12, 2022

Review comment responded on May 12, 2022

Thank you for staying with us!

5
Business Business

The decor is very up to date. Lots of outdoor areas to relax. Near the airport but not noisy area. Room was very clean and furnished well. It was a great experience .

By , from Schenectady on Apr 23, 2022

Review comment responded on May 5, 2022

Thank you for staying with us and your feedback!

3
Everyone

Didn’t know smoking was in room. Carpet on third floor hallway is diguisting. Staff at desk not so great with people.

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Thank you for your feedback and we will look into this!

1
Everyone

By on Feb 28, 2022

4
Family

The website said that there was a hot tub but when we got into the pool area it was cemented over. Also it says a free breakfast is included but it neglects to tell you that it is only served on the weekdays. On the weekends you have to pay for your breakfast. Other than that the hotel was clean and the other amenities were great and the staff was very friendly and welcoming.

By on Nov 8, 2021

Review comment responded on Nov 8, 2021

Thank you for your feedback.

4
Everyone

The luggage racks were terrible for moving 5 suitcases by the driver. Like the fact I had to check in late and notified them so they helped me check in 03:00 from arrival at NYC on an international flight. I expected tv remote to be wrapped and sanitized. I’m not fond of carpeting. After staying at the airport Hilton in Rome Italy with top notch staff and rooms without carpeting and impeccable executive floor it’s hard to not compare standards.

By , from Brighton on Nov 5, 2021

Review comment responded on Nov 5, 2021

Thank your for your feedback we will look into this.

5
Business Business

Excellent location for travel, convenient and easy parking, very pleasant common areas. The staff are all super professional and friendly. The rooms are ample and well thought out with one of the most comfortable beds I have ever slept in.

By on May 28, 2021

Review comment responded on May 28, 2021

Thank you for staying with us!

Hilton Garden Inn Albany Airport

800 Albany Shaker Rd, Latham, NY 12211
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