Skip to main content
Beginning of main content

Recent guest reviews

Toilet took 30 min to flush. Before breakfast my husband showered water would not go down in tub. Called to front desk several times...phone just rang and rang. Breakfast was very crowded, food running out and juice, silverware...delayed refill. When we made it back to room...water still not down...didn’t get to shower before we left hotel. Bc we booked through orbitz hotel could only reimburse parking fees.

Proximity to venue and cleanliness were a plus. Good value

location. great breakfast. Albany beautiful...

I’m not sure my room was actually cleaned, the sheets were pretty wrinkled when I went to get into bed and there was a hair. There were a lot of dirty areas but I was just staying for one night in between shifts and needed to sleep so

The restaurant is top-notch. Excellent service, wonderful food, reasonable prices. The sound-proofing leaves much to be desired. Like sound-proofing. Not only was there a lot of street noise, the parties going on in the rooms near us were obnoxiously loud for tired travelers. And, please, don’t ask guests to quiet their neighbors.

I was unhappy to see mold in the grout in the shower. There was no ice bucket in room and no ice on the floor and elevator restricted access to other floors where there was ice. Parking lot guys were great. Helpful, courteous and had the car ready to be packed when I needed it. Thx.

Good location. Easy parking. Everything was in walking distance. Right near capital theaters

The property's proximity, and accessibility to surrounding areas of Albany.

very nice hotel, great location and super friendly staff

Chapel St Albany NY

Hotel highlights

  • Walking distance to Palace Theater and New York State Capitol Building
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Downtown Albany, Hampton Inn & Suites Albany-Downtown is adjacent to Palace Theater and within a 10-minute walk of other popular attractions like New York State Capitol Building. This 175-room hotel welcomes guests with 2 restaurants and conveniences like free in-room WiFi and a fitness center.


Dining

Start your day off right with a free buffet breakfast offered each morning. Enjoy dining at DPs, one of 2 onsite restaurants. At the end of the day, relax with a drink at the bar/lounge.


Rooms

All of Hampton Inn & Suites Albany-Downtown's 175 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

Renovated in 2017, Hampton Inn & Suites Albany-Downtown offers a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 15 per night. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchen

1 King Bed | Sleeps 4

Studio, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hampton Inn & Suites Albany-Downtown

Everyone (51) Couples (21) Business (11) Family (15) Other (5) Friends (8)
4
Everyone

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you very much for your feedback , delighted to see that you have enjoyed your say with us

2
Everyone

Toilet took 30 min to flush. Before breakfast my husband showered water would not go down in tub. Called to front desk several times...phone just rang and rang. Breakfast was very crowded, food running out and juice, silverware...delayed refill. When we made it back to room...water still not down...didn’t get to shower before we left hotel. Bc we booked through orbitz hotel could only reimburse parking fees.

By on Dec 8, 2019

Review comment responded on Dec 9, 2019

Sorry for the inconvenience that you have encountered during your stay , we will ensure that this unfortunate events will not occur next time.

5
Everyone

By on Nov 1, 2019

Review comment responded on Nov 1, 2019

Thank you for being a guest and reviewing our property.

5
Friends

Proximity to venue and cleanliness were a plus. Good value

By on Oct 12, 2019

Review comment responded on Oct 13, 2019

Thank you for being a guest and sharing your feedback. Have a wonderful day!

5
Families

location. great breakfast. Albany beautiful...

By on Oct 11, 2019

Review comment responded on Oct 12, 2019

Thank you for being a guest and sharing your feed back Have a wonderful day!

3
Everyone

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

Thank you for your review!

4
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you for your review and for being our guest!

5
Everyone

By on Sep 2, 2019

Review comment responded on Sep 4, 2019

Thank you for taking the time to review your recent stay with us!

3
Everyone

I’m not sure my room was actually cleaned, the sheets were pretty wrinkled when I went to get into bed and there was a hair. There were a lot of dirty areas but I was just staying for one night in between shifts and needed to sleep so

By on Aug 25, 2019

Review comment responded on Aug 27, 2019

We apologize that your stay was not to your complete satisfaction. This certainly is not indicative of our dedication to superior service. Your comments and concerns will be passed along to our housekeeping department. Thank you again for your feedback.

4
Everyone

The restaurant is top-notch. Excellent service, wonderful food, reasonable prices. The sound-proofing leaves much to be desired. Like sound-proofing. Not only was there a lot of street noise, the parties going on in the rooms near us were obnoxiously loud for tired travelers. And, please, don’t ask guests to quiet their neighbors.

By on Aug 5, 2019

Review comment responded on Aug 6, 2019

Thank you very much for your review!

Hampton Inn & Suites Albany-Downtown

25 Chapel St, Albany, NY 12210
url importing https://www.orbitz.com/Albany-Hotels-Hampton-Inn-&-Suites-Albany-Downtown.h1287492-p2.Hotel-Reviews