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Hotel Romantica

Property class: 3

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Photo gallery for Hotel Romantica

A rustic wooden cabin with a door, surrounded by potted plants and flowers.
A wooden staircase leading to a room with a small table, a door, and a view of the outside.
A rustic wooden house with a garden in front, including a wheelbarrow with plants and a small tree.
A hotel with a wooden facade, balconies with flower boxes, and a mountainous backdrop.
A cozy living room with wooden furniture, a bar area, and a painting on the wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Chrum 21, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Classic Double Room

A bedroom with a wooden bed, a chair, and a balcony with a view of a village.

Classic Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

A room with a wooden headboard, a bed with white linens, a chair with a red cushion, a television mounted on the wall, and a sliding glass door leading to a balcony with a table and chairs.

Single Room

9.8 out of 10
Exceptional
(8 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Romantic Suite

A hotel room with a wooden floor, a bed, a desk with a lamp, two chairs, a small table with a cup and saucer, and curtains with a checkered pattern.

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

A rustic wooden chalet with a balcony adorned with flowers and a sign that reads "Romantik."

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Double Room

A cozy wooden room with a bed, a small table with cups, a window with curtains, and a lamp.

Cozy Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A bedroom with a wooden headboard, two beds, a desk with a chair, a TV mounted on the wall, and a hanging light fixture.

Junior Suite

  • Mountain view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Romantica Double Room

A room with a bed, a TV on a wooden cabinet, a small table with a chair, and a window with curtains.

Romantica Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

A wooden bed with a white mattress, a wooden table with a kettle, cups, and a basket.

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Romantica is next to Zermatt-Matterhorn Ski Paradise and Matterhorn Museum. This 15-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • St. Mauritius Church - 5 min walk - 0.3 miles
  • Zermatt Visitor Center - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk

Restaurants

  • ‪Elsie Bar - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Romantica

Hotel Romantica features free WiFi in public areas, free newspapers, and a terrace. Transportation is made easy with a train station shuttle. The front desk has multilingual staff that can help with securing valuables and luggage storage. Additional amenities include a TV in a common area and a garden.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Coffee makers, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

Is free cancellation available at Hotel Romantica?

Hotel Romantica provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Hotel Romantica?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum, and within a short walk of Zermatt–Sunnegga Funicular Gondola. You'll also find Zermatt - Furi Ski Lift and Zermatt-Furi Gondola less than a mile away.

Is parking available on site at Hotel Romantica?

No, there isn't parking at this hotel.

Does Hotel Romantica have a casino?

No, Hotel Romantica doesn't have a casino.

Will I find an indoor pool at Hotel Romantica?

No, there is no indoor pool at this hotel.

Is Hotel Romantica good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar/lounge and a free daily breakfast.

Does Hotel Romantica have a restaurant that serves breakfast?

Hotel Romantica offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Romantica allow pets to stay free of charge?

No, pets aren't allowed at Hotel Romantica.

How far is the airport from Hotel Romantica?

The closest major airport to Hotel Romantica is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies that I can book at Hotel Romantica?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden and mountain views.

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 287 out of 318 reviews
Rating 8 - Good. 28 out of 318 reviews
Rating 6 - Okay. 1 out of 318 reviews
Rating 4 - Poor. 1 out of 318 reviews
Rating 2 - Terrible. 1 out of 318 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietors were extremely friendly and helpful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were warm and helpful. Breakfast was very good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. We loved it!!! Very convenient to everything in Zermatt, very quiet at night, and the garden was absolutely beautiful. Wish we could have stayed longer. If you stay here you will not be disappointed in any way!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, short walk from train station (uphill). Clean room. Great breakfast. I would definitely stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great owners. They provided suggestions for hiking trails and even let me borrow a backpack. Fresh breakfast. Located in the heart of the town.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really looking forward to our 3 night stay at Romantica, after reading all of the online reviews. The property was gorgeous - central location, lots of charm, beautiful gardens, delicious breakfasts. Thor was very personable and helpful. I enthusiastically recommend Romantica for your stay in Zermatt! Jeff Kline Boston, MA USA
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot imagine staying anywhere else in Zermatt. Thor helped me with my trail planning, the food was delicious. It was charming and perfect. Nobody is more careful about hotels than I am, and I am incredibly satisfied with my decision to stay there. Beds comfy. Very quiet. Great location. I have absolutely enjoyed my stay there.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful - close to shops, restaurants and ski lift access. The hosts, Michelle and Thor, were lovely, as well as the breakfast staff.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and delicious breakfast.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Romantica is a gem! It's so cozy and charming!! The blooming front garden is well attended with love and care; room is clean and functional with great amenities; the view from the balcony is awesome; breakfast is excellent... It is not only quiet but conveniently located, only a minute's walk down to the main street with tons of restaurants and shops. The couple owners are welcoming and friendly, introduced us to various fantastic hikes and places to see, and provided us with free hotel shuttle to the train station. I highly recommend Hotel Romantica and will certainly go back next time in Zermatt!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very friendly staff great location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle and Thor went above and beyond to make my stay thoroughly enjoyable and memorable. From planning my itinerary every day to lending me walking poles, they made sure every need was attended to with warmth and care. They were the best hosts I’ve ever had and I’d love to return to Zermatt to stay in their beautiful place! What a treat to have three full days with them! Thank you so very much!!! P.s. Also, the location is fantastic and has everything - restaurants, shops, the train station, museum, and hikes - within walking distance. Their breakfast was delicious too! I can’t recommend their property enough.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, clean, quiet and really warm service! Loved Hotel Romantica. Thor and Michelle are wonderful hosts. Great breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was furnished in a lovely way, clean, cozy, with the perfect view of zermatt. All the staff are kind and welcoming.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and helpful. The hotel itself was very clean and aesthetic. I have nothing but good things to say about Hotel Romantica!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding. Everything about our stay was just as advertised. The room was clean, the bed comfortable and breakfast was delicious! Thor and Michele made everything easy and were always there for any quesitions we had about skiing, eating, and transportation. The perfect small hotel in a beautiful place. We'll be back!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quaint and cozy, but with modern amenities. Fabulous breakfast and hosts Thor and Michelle were top notch!!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Romantica was simply wonderful.
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff are very nice. And the breakfast is delicious too.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great house. Staffs are friendly and helpful. Location is very good.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful B&B in a great location. Very friendly owners with great recommendations about what to do around town. Comfy beds.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Stayed 4 nights in Jun 2024