I liked the place but was surprised that a street map of the area was not available
Great location for DCU Center Event. However, parking situation in crowded public garage across the street, in the middle of winter, was definitely suboptimal. Nevertheless, great bargain.
No time
Nice room & great location
Staff was friendly, but we had an early check in and needed to ask for certain things that were missing from the room.
Property had significant water damage fans going in the lobby Had to was closed for me and Gym was closed None of this was disclosed when I booked I picked this hotel specifically because of the hot tub Rooms were musty not updated shower did not work properly
The front desk staff member was exceptional at her job
I will start with the best part, the manager on duty Jenna was EXTREMELY FRIENDLY AND HELPFUL!! She went above and beyond and answered all of our questions with a smile. (ex. restaurant/food recommendations, printing a registration form because I was having trouble in the business center). I can not say enough about how wonderful she was during our one night stay. I was not happy about having to pay to park in a garage across the street from the hotel; however they had 15 minute parking directly behind the hotel for loading and unloading. The garage was not full and I was able to park in a remote spot to avoid accidental damage from closely parked vehicles opening doors.
Staff was great and friendly
Nice hotel room. Had problems with other guest being noisy. Could not sleep with yelling and doors slamming until 4am
Nice view, great staff, clean room, spacious, quiet, nice location
The hotel was kept up nicely and in a great location. The room was spacious and clean.
no free breakfast of more limited food - only option was more than we wanted
Great staff, nice bed, clean room, good food, great location.
Located in Worcester Central Business District, Hilton Garden Inn Worcester is within a 5-minute walk of DCU Center and within 15 minutes of other popular attractions like Union Station. This 3-star hotel has 199 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
All of Hilton Garden Inn Worcester's 199 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
At Hilton Garden Inn Worcester, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 11.95 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
I liked the place but was surprised that a street map of the area was not available
Great location for DCU Center Event. However, parking situation in crowded public garage across the street, in the middle of winter, was definitely suboptimal. Nevertheless, great bargain.
No time
Nice room & great location
Staff was friendly, but we had an early check in and needed to ask for certain things that were missing from the room.
Property had significant water damage fans going in the lobby Had to was closed for me and Gym was closed None of this was disclosed when I booked I picked this hotel specifically because of the hot tub Rooms were musty not updated shower did not work properly
The front desk staff member was exceptional at her job
I will start with the best part, the manager on duty Jenna was EXTREMELY FRIENDLY AND HELPFUL!! She went above and beyond and answered all of our questions with a smile. (ex. restaurant/food recommendations, printing a registration form because I was having trouble in the business center). I can not say enough about how wonderful she was during our one night stay. I was not happy about having to pay to park in a garage across the street from the hotel; however they had 15 minute parking directly behind the hotel for loading and unloading. The garage was not full and I was able to park in a remote spot to avoid accidental damage from closely parked vehicles opening doors.
Staff was great and friendly
