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Check in was quick and the staff was friendly and courteous. Our room was clean as well as the rest of the hotel. Breakfast was included and had a variety of food that apppealed to everyone.
It would randomly flush in the middle of the night. Making a noise that sounded like Rudolf's nose glowing.
Our experience at the hotel was good - the room was clean, staff was nice and it was close to the highway for easy travel to Worchester. Enjoyed the free wifi and the pool/hot tub. Could have enjoyed the breakfast more, but other than that, it was a nice stay.
We stayed here 2 years ago under former ownership and had no issues. Unfortunately hotel has gone down. Pool and room were cold, jacuzzi not working, dirty water in fitness room cooler, no complimentary water in rooms and strong chlorine in tap so forced to pay $2 bottled water in their "market", lemon water in breakfast area empty for 2 days, mold in cheese, fruit watery, printer not working, room hall light burned out.
Easygoing there. And Plaza store still opens there. Near highways awesome.
That's it.. Not great... Not bad... Breakfast was hot and free.
Staff and facility were well maintained. The air conditioner was a bit noisey but functioned well and management agreed to review when we reported it as we left. The in room temperature control is nice.
Bedding and pillows were soft. The only thing I didn't really like was their continental breakfast, other than that it was a good choice
We booked the room only for the indoor pool, so we would have something to do with 5 grandkids. The staff was very friendly and didn't care how much noise we made in the pool area. We bought Chinese food and ate in the breakfast area and they offered forks, ect. anything we needed. It was a great place and it will be our hotel of choice when we need a place for the kids!
We enjoyed our brief, visit making use of the pool. My concern is that the coffee pot and ice bucket are both located in the BATHROOM....yuck! There were no hot cups for the coffee, no bag for the ice bucket and no tissues in the tissue dispenser.
Easy to get to off the Mass Pike, rooms are a decent size, they have a free breakfast, and it's right across the street from Dunkin Donuts, which clearly secures the 4th star!
This hotel is located between our son and our daughter whom we come to visit each year. We were very comfortable in this hotel. The only real drawback is that the "fast" internet is not fast and sometimes is nonexistent. It was not even up to handling the games I play on Facebook. We used the hot tub and pool, though, and thoroughly enjoyed those. We are from a different time zone and therefore were not up and about when housekeeping came by each day but they were very nice about coming back later to take care of us.
We went to check in at 5:00 and our room was not ready and they said they were full, so could we please wait 10 minutes, was annoyed by this as check in is 3:00. sat in the car and came back room was ready. Hotel is average nothing special, pool is okay kids liked it. room was okay 2 queen beds
Room was clean and comfortable, but the lobby and hallways were under renovation. There was no mention of this activity when I made the reservation. Paint cans, tarps, electical wires, and lots of funky fumes in the lobby. Staff were friendly and helpful only wish someone would have said something about the constuction work!
I stayed at The Fairfield Inn and Suites during the Brimfield Antique Show. The staff at the front desk very polite and accommodating. On our return to our room one evening, there were even homemade cookies, fresh out of the oven , on the front desk for us. The rooms were safe and clean and the free continental breakfast had quite the variety of foods to choose from.
The hotel was very clean as well as being extremely quiet which was nice. The breakfast offered by the hotel had a lot of choices and the staff person was right on top of keeping everything available without having to wait. The biggest issue that made me upset was that I paid for two rooms 3 months before arrival date. When we got there only one room had been set aside for my reservation so fortunately we got the second room, but the rooms were on different floors. I expected them to be together. The clerk did not even offer to attempt to find rooms closer to each other as at the time of checkin there appeared to be very few cars there and I believe he could have handled our dissatisfaction better. At least there was a room left for us.
it was k
We picked this hotel because they had a pool. We were only staying one night and wanted a romantic getaway. When we got there they said the pool was out of order. We own a Marriot timeshare and they are always wonderful places to stay. They wouldn't refund our money because we booked with Orbitz. They would have refunded it if we had called the hotel directly, because we were checking in before 6:00 p.m. We will definately do that from now on! We thought maybe there was a movie nearby and somewhere nice to eat. They gave us a newspaper and said the movie listing were in the paper. We took the paper back to the room and looked for a movie section. The part of the paper where the movies are listed was missing. We went back downstairs, and asked for another paper. We found a movie, and asked directions on how to get there. They said it wasn't far! But we had to get back on the highway to get there. It was not close! On the way back to the hotel after the movie, we got lost and came back a different way. Right down the street from the hotel there was a miniature golf, and some really nice restaurants! Why didn't the people at the hotel tell us about all of that!! It would have saved us a lot of hassle!!
Located 2.5 mi (4 km) from Auburn Mall, Fairfield Inn & Suites by Marriott Worcester Auburn is within a 10-minute drive of College of the Holy Cross. This 82-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free continental breakfast. Satisfy your hunger from the comfort of your room with room service.
Fairfield Inn & Suites by Marriott Worcester Auburn's 82 rooms are air-conditioned and provide sofa beds, coffee makers, and free newspapers. 43-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Free local calls, safes, and ironing boards are other standard amenities.
Guests staying at Fairfield Inn & Suites by Marriott Worcester Auburn enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
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Check in was quick and the staff was friendly and courteous. Our room was clean as well as the rest of the hotel. Breakfast was included and had a variety of food that apppealed to everyone.
It would randomly flush in the middle of the night. Making a noise that sounded like Rudolf's nose glowing.
Our experience at the hotel was good - the room was clean, staff was nice and it was close to the highway for easy travel to Worchester. Enjoyed the free wifi and the pool/hot tub. Could have enjoyed the breakfast more, but other than that, it was a nice stay.
We stayed here 2 years ago under former ownership and had no issues. Unfortunately hotel has gone down. Pool and room were cold, jacuzzi not working, dirty water in fitness room cooler, no complimentary water in rooms and strong chlorine in tap so forced to pay $2 bottled water in their "market", lemon water in breakfast area empty for 2 days, mold in cheese, fruit watery, printer not working, room hall light burned out.
Easygoing there. And Plaza store still opens there. Near highways awesome.
That's it.. Not great... Not bad... Breakfast was hot and free.
Staff and facility were well maintained. The air conditioner was a bit noisey but functioned well and management agreed to review when we reported it as we left. The in room temperature control is nice.
Bedding and pillows were soft. The only thing I didn't really like was their continental breakfast, other than that it was a good choice
