Property was under construction and lobby was a mess. TV was so old it wasn't HD. Breakfast area was totally understaffed and paid $16 for a lousy egg plate that didn't have on it what I ordered.
The Courtyard is a comfortable hotel with many excellent features. It is conveniently located to many Worcester destinations. One of my favorite features is that there is a lobby bar with drinks and a light menu. What I don’t like is that there is no good restaurant in walking distance, and I don’t feel comfortable walking in the area at night.
I love that they are now serving drinks and light meals in their lobby bar.
First, every interaction we had with workers and passing guests was absolutely phenomenal. The hotel room was very clean and all amenities were in place. Our check in host had the spirit of an angel and was incredibly accommodating. The bar stayed open later than usual and the drinks were delicious. Victoria, the bar staff, was one of the most congenial people we've ever met! The grab and go breakfast had options for everyone too! The only drawbacks to our stay were the pool water being incredibly murky and there were four wedding parties at the hotel the night we stayed, which resulted in noise, partying, bumping, and banging being kept up until well after 5am. The hotel manager, Shawna, was very kind hearted and honored a late check out for us, as well as a discount on a future stay since our booking was through Orbitz. We will definitely visit this location again and encourage others to do the same if/when passing through Worcester.
It was nicr and clean. Except no breakfast available unless you get down to lobby early
The tub could have used a better cleaning I had to clean it myself before using it
The property has on-site parking and is conveniently located. Their TV selection of channels is about the worst I've come across.
This is the third time I’ve stayed at this hotel in the last month, and there are certain things that don’t impress me much. The clock in the room was unplugged, and the front of it was grimy with fingerprints. The Dish package on the TV is extremely limited. We put our trash outside the door, and it hasn’t been picked up. The toilet paper holder is broken. We needed tissues, and the maid gave us a partially used box. Other than the TV, things were much better the other times I stayed.
Terrible! Rude front desk Continued Knocking on the door in the morning
Due to Covid, hotel seems almost empty. Hotel is clean and well kept. Staff was friendly
Clean and friendly staff . Conveniently located in town
Nearness to WPI campus. Availability of shuttle service around the hotel. Missing the warmth of service providers.
The Marriott Courtyard is a very nice hotel located close to downtown Worcester. It's a nice place to stay for both people on business trips and people visiting the Worcester area. They have a bar that serves a bar menu in the evening which is convenient if you're too tired to go out. I was staying there for a dentist appointment I have in Worcester.
I am in Worcester frequently for work and stayed for first time at the Courtyard by Marriot. My new go-to hotel! Priced very reasonably, staff was beyond courteous and helpful - and location perfect. Lobby restaurant had good menu, excellent service and comfortable. Strongly recommend this hotel.
Quiet and Comfortable. Not convenient to eating establishments though. Motel restaurant was pricy for options available. No dinner option onsite.
The title says it all. There was serious noise until very late in the night. in addition, all the public areas of the hotel were crowded and cramped. There was limited parking, and when we returned from an evening wedding, we had to park on the street a few blocks away.
Very good experience except a previous guest must have sneaked a smoke in the bathroom. It had a cigarette smell.
Courtyard by Marriott Worcester places you next to Worcester Art Museum and within a 10-minute stroll of other popular attractions like Worcester Polytechnic Institute. This 3-star hotel has 134 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 134 rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards. Housekeeping is available on request.
At Courtyard by Marriott Worcester, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Property was under construction and lobby was a mess. TV was so old it wasn't HD. Breakfast area was totally understaffed and paid $16 for a lousy egg plate that didn't have on it what I ordered.
The Courtyard is a comfortable hotel with many excellent features. It is conveniently located to many Worcester destinations. One of my favorite features is that there is a lobby bar with drinks and a light menu. What I don’t like is that there is no good restaurant in walking distance, and I don’t feel comfortable walking in the area at night.
Thank You for your feedback we appreciate your support.
I love that they are now serving drinks and light meals in their lobby bar.
Thank You for your feedback we appreciate your support
First, every interaction we had with workers and passing guests was absolutely phenomenal. The hotel room was very clean and all amenities were in place. Our check in host had the spirit of an angel and was incredibly accommodating. The bar stayed open later than usual and the drinks were delicious. Victoria, the bar staff, was one of the most congenial people we've ever met! The grab and go breakfast had options for everyone too! The only drawbacks to our stay were the pool water being incredibly murky and there were four wedding parties at the hotel the night we stayed, which resulted in noise, partying, bumping, and banging being kept up until well after 5am. The hotel manager, Shawna, was very kind hearted and honored a late check out for us, as well as a discount on a future stay since our booking was through Orbitz. We will definitely visit this location again and encourage others to do the same if/when passing through Worcester.
Thank You for your feedback we appreciate your support and hope to see you real soon!! Will make sure to share your review with entire team.
It was nicr and clean. Except no breakfast available unless you get down to lobby early
Thank You for your review we appreciate your feedback and look forward to seeing you soon!
The tub could have used a better cleaning I had to clean it myself before using it
Thank You for the feedback and we will ensure to address this immediately. We’re hoping to see you soon!
The property has on-site parking and is conveniently located. Their TV selection of channels is about the worst I've come across.
Appreciate your feedback and we certainly share with Marriott corporate on television selections.
This is the third time I’ve stayed at this hotel in the last month, and there are certain things that don’t impress me much. The clock in the room was unplugged, and the front of it was grimy with fingerprints. The Dish package on the TV is extremely limited. We put our trash outside the door, and it hasn’t been picked up. The toilet paper holder is broken. We needed tissues, and the maid gave us a partially used box. Other than the TV, things were much better the other times I stayed.
Thank You for your feedback we value your loyalty.
Thank you for your feedback, pardon our appearance as we were completing our refresh to provide a better look. We are currently under staffed and are doing our best with the staff we do have, I apologize that you didn't enjoy the breakfast and will be bringing this to our food and beverage manager.