Hotels in Wellington

"Nice place. We stayed for a volleyball tournament. All the staff was very nice and the property was clean. We did stay what I would consider to be “off season” for the hotel. It’s definitely a place for golf and a crowd like that. The restaurant/breakfast really isn’t for kids. Although the food sounded great at the one site restaurant, my daughter wouldn’t eat one thing. I do recommend this hotel as there is plenty to eat not far away. "

"There was no breakfast whole weekend. No pool or hot tub. No elevator whitch they should tell people. "

"I am writing to bring to your attention an unfortunate experience during our recent stay at the Crowne Plaza Cleveland Airport by IHG on April 3rd. Upon arrival, I was met by a front desk agent (white male, older with glasses) who displayed unprofessional behavior, including using inappropriate language immediately after a phone call and maintaining a dismissive attitude toward me. When I inquired if there was an issue, he did adjust his demeanor; however, the initial interaction was concerning. We had reserved two rooms on the second floor, traveling with three senior citizens and two children. Shortly after check-in, we were informed that the elevator was out of service. This presented a significant inconvenience for our group and impacted our overall experience. Additionally, I noticed that the condition of our rooms did not appear to meet Marriott standards. I have photographs that I would be happy to share for your review. There was no receipt sent upon checkout, even after requesting an email. I wanted to bring this to your attention, not only to address the immediate issues but also to ensure that future guests do not encounter similar challenges. While I understand that operational issues can occur, the combination of unprofessional staff behavior and facility limitations made our stay difficult."