I picked this hotel because i like a view with my room and a contemporary look and trendy feel - the hotel did not disappoint. With comfort in mind, I booked a business-class room with breakfast included. Pros: Front Desk staff were extremely helpful - especially upon check-in. My airline had lost ...
The hotel had very thin walls, allowing hallway noise to filter through. There was some sort of youth group staying on our wing, and it was necessary to call the front desk after being waked up three times by their noise. Upon being apprised of the situation, management did take care of the noise ...
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I was attending a conference at the ICC and found the Copthorne a great value. I opted for a superior room that came with breakfast and free internet. Very comfortable room, lovely staff, and clean, updated hotel. My room was a bit noisy with the traffic noise, but with the windows closed not too bad. One caution: no air conditioning, so would avoid in the summer.
-Great location (at BHI train station x BHX airport) -lovely, clean, very quiet rooms -windows (balcomy doors) you can OPEN for real fresh air (LOVE That!) -free shuttle <--> BHX (though you don't need it unless luggage is a hassle) == Such a great location (Birmingham is a great city, even for a short visit!) and such a nice convenient hotel that I actually look forward to having to stay overnight there before my next 6am departure flight from BHX.
It does not rate a 3 star. 2 star perhaps. The hotel must be quite elegant in its prime but is old now. Much of the furnishing needs update but they do try to keep it clean and the housekeeping staff is very friendly. Can say the same for the reception. It is conveniently located just 2 min walk from the train station exit but also very noisy because of the pub activities on the road.
Difficult to understand that you have to go into the public parking for access. Difficult to find access on foot.