Malmaison Birmingham

4.0 star property
Hotel with a sauna, near Broad Street

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Photo gallery for Malmaison Birmingham

Lobby
Hallway
Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪7 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(68 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.8 out of 10
Excellent
(10 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

Club Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Malmaison Birmingham is a leisurely stroll from popular sights such as Bullring & Grand Central and Utilita Arena Birmingham. This 4-star hotel has 193 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • The Mailbox - 1 min walk - 0.1 miles
  • The Alexandra Theatre - 2 min walk - 0.1 miles
  • Symphony Hall - 6 min walk - 0.4 miles
  • Bullring & Grand Central - 7 min walk - 0.4 miles
  • International Convention Centre - 8 min walk - 0.4 miles

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬1 min walk
  • ‪Cherry Reds Café Bar - ‬3 min walk
  • ‪Tamatanga - ‬2 min walk
  • ‪Medicine Bakery And Kitchen - ‬2 min walk
  • ‪The Railway - ‬3 min walk

About this property

Malmaison Birmingham

Hotel with a sauna, near Broad Street
Malmaison Birmingham offers a gym, a sauna, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include a hot tub, conference space, and laundry facilities.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Malmaison Birmingham?

Malmaison Birmingham offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see near Malmaison Birmingham?

This hotel is situated in Birmingham City Centre within a short 10-minute walk of Bullring & Grand Central and also 12 minutes on foot from Utilita Arena Birmingham. You'll also find Broad Street and Villa Park within a short drive.

Is parking available on site at Malmaison Birmingham?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 18.00 per day (reservations required).

Is there a spa available at Malmaison Birmingham?

Spa services at the hotel include hot stone massages, Swedish massages, body wraps, and Ayurvedic treatments. The spa is closed on Tuesdays.

Does Malmaison Birmingham include a casino?

No, Malmaison Birmingham doesn't have a casino.

Will I find an indoor pool at Malmaison Birmingham?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Malmaison Birmingham good for couples?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service as well as a bar and a restaurant.

Does Malmaison Birmingham have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Malmaison Birmingham feature a restaurant that includes a breakfast menu?

Yes, Malmaison Birmingham serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison Birmingham allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Birmingham for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Malmaison Birmingham?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Malmaison Birmingham?

The closest major airport to Malmaison Birmingham is Birmingham Airport (BHX), which is 17 mi away (32 minutes by car). Another top airport is Coventry (CVT), which is located 26.3 mi away (33-minute drive).

Are there rooms with balconies at Malmaison Birmingham?

No, at Malmaison Birmingham, there aren't any guestrooms that list a balcony.

Does Malmaison Birmingham have a wedding venue?

Take advantage of the wedding venue at Malmaison Birmingham if you plan to say "I do" during your trip.

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1074 reviews
Rating 8 - Good. 236 out of 1074 reviews
Rating 6 - Okay. 86 out of 1074 reviews
Rating 4 - Poor. 39 out of 1074 reviews
Rating 2 - Terrible. 26 out of 1074 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Win

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean room and bathroom.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, fairly spacious and adequate for our stay. The communal ares were decorated well, with a different vibe for each area eg bar, breakfast area etc. The bartender was friendly, cocktails were good, and breakfast options were great. The hot chocolate was so nice, I had to have two cups. Whilst the spa is small, the hot tub was amazin (so warm and relaxing), the steam room (super hot), and the relaxation area was very calming. It's in a very central location for shops, restaurants, bar, movies. We had a lovely time.
Stayed 1 night in Oct 2025

10/10 Excellent

Tanise

Stayed 1 night in Sep 2025

10/10 Excellent

Davide

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, closed to shopping and restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Business traveler
Great bed - so comfortable. And
Stayed 1 night in Sep 2025

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely place!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sheila

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Refurbishment ongoing during our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great city stay, good location and lovely room
Stayed 1 night in Sep 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very friendly. Hotel in a good location.
Stayed 1 night in Sep 2025

10/10 Excellent

Ka Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

George

Stayed 2 nights in Sep 2025

6/10 Okay

Lorretta

Stayed 1 night in Sep 2025

2/10 Terrible

Damali

Stayed 1 night in Sep 2025

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Anthony

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Tired Room

Room very dated and could do with a refresher
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Staff & service
The hotel is not what it used to be. Feels run down and need of updating. The 5th floor is currently having the air conditioning units across all rooms updated. We felt like we were on a building site. Holes in the ceilings and plastic coverings along the corridors. Luckily, there was no work being done over the weekend as many of the bedrooms on this floor were out of service and it I am sure it would have been noisy. Not sure I would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Kamil, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels in Brum. Love the peaky blinders touch in the reception! Such a great hotel. Highly recommended.
Stayed 1 night in Jun 2025