Malmaison Birmingham4.0 out of 5.0
Recent guest reviews
Whilst not in the most attractive part of the city centre, the Malmaison is located conveniently for the railway station. Once inside it is lavishly decorated, the rooms are fitted to a very high standard and the customer care on reception and in the restaurant is exceptional.
Reception staff most helpful, wedding was at registry office at 1.40 which was in walking distance and we were lucky enough to get an early check-in. Room and bedding gave that luxury feel. I was a little challenged by the lifts as I had not realised ( no glasses on ) that key card was required.
Visited as a day guest using the gym, reception were very friendly and helpful as were the staff in the Spa. The music, ambience and general feel of the place we're all great. The gym was a bit bijou but there's a reasonable selection of kit for a city centre hotel gym. Good stuff.
Stayed for business last night, room had car park view at the back of the hotel. TV channels are very limited - plenty of sport but now much more. Room temperature was varied, spent most of the night boiling hot or freezing cold. Nothing complimentary in the room, not even water!!! There are much better hotels locally - Hotel Indigo is 100% better
We had an excellent experience at the Malmaison from beginning to end! The reception staff were lovely and the staff in the cocktail bar really happy, friendly and efficient. They made our night! Our room was stylish, modern, clean and very comfortable. We would definitely return.
What a great city centre hotel Parking is just under No hassle just a short walk to reception A quick check in followed by a warm reception in the bar If you like a G & T its there and complementary snacks too Room to die for always well presented modern and clean Restaurant is Progressive and the service 'sharp and snappy ' One of the best if not the best hotel in Birmingham
Cliquey and understocked. Yes you have a dj after 11pm but you are not stocked well enough to support your menu. The bar staff were rude and unapproachable. I won't be visiting the bar again in this hotel.
OMG afternoon tea was brilliant. Mini burger. Wrap. Bagel. Scone with jam and clotted cream. Mini eclair. Brownie. Carrot cake. Mousse and a smoothie. With plenty of tea. Staff were great. Nice atmosphere. Obliged us with our dietary likes. Can't wait to go again
Clean stylish hotel. Decor is good. Service is a bit shabby, you have to trolley your luggage to your room yourself. The continental breakfast is overpriced as are the rooms for what it is. Can be waiting a while for room service
Cannot fault a single thing about my hotel stay. The staff were friendly, professional and efficient. My room was beautiful, the bed was very comfy too. Excellent central location. Would definitely return and recommend to anyone looking for somewhere a little bit special.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 2312 reviews