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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Front of property - evening/night
5 bars/lounges
Indoor pool, sun loungers
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, towels

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(33 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite

  • Lake view
  • 561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • Lake view
  • 1265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Located in Marston Green, Genting Hotel & Spa at Resorts World Birmingham is next to popular attractions like Resorts World Birmingham and Santai Spa. This 184-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 18 restaurants. Centrally located in Birmingham, the hotel is connected to the convention center and also a short walk from Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 miles
  • Pendigo Lake - 1 min walk - 0.1 miles
  • bp pulse LIVE - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪Costa Coffee - ‬1 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Guests of Genting Hotel & Spa at Resorts World Birmingham have access to a full-service spa, a casino, and an indoor pool. If you drive, self parking is GBP 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 10 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
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The price is $148
Mar 9 - Mar 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on Mar 7, 2026 start from 405.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Genting Hotel & Spa at Resorts World Birmingham?

This hotel is situated in Marston Green, just steps from Resorts World Birmingham and bp pulse LIVE, and within a short walk of Santai Spa. You'll also find National Motorcycle Museum and Pendigo Lake within a short drive.

Will I be able to park at Genting Hotel & Spa at Resorts World Birmingham?

Yes, covered parking is offered for GBP 20 per night. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Genting Hotel & Spa at Resorts World Birmingham?

There is a full-service spa available for guests to enjoy and services include facials, massages, and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham include a casino at the property?

Yes, Genting Hotel & Spa at Resorts World Birmingham has a casino that's 538 square feet and includes 10 gaming tables, 30 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Genting Hotel & Spa at Resorts World Birmingham?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Genting Hotel & Spa at Resorts World Birmingham?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, 5 bars, and 18 restaurants.

Are there hot tubs at Genting Hotel & Spa at Resorts World Birmingham?

No, but guests can enjoy a steam room at this hotel.

Does Genting Hotel & Spa at Resorts World Birmingham have a restaurant that serves breakfast?

Yes, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants, and serves an English breakfast each morning for a surcharge.

Will Genting Hotel & Spa at Resorts World Birmingham allow pets to stay for free?

No, pets aren't allowed at Genting Hotel & Spa at Resorts World Birmingham though service animals are welcome.

Are there connecting rooms at Genting Hotel & Spa at Resorts World Birmingham?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Genting Hotel & Spa at Resorts World Birmingham?

The closest major airport to Genting Hotel & Spa at Resorts World Birmingham is Birmingham Airport (BHX), which is within a mile. Another top airport is Coventry (CVT), which is located 13.4 mi away (19-minute drive).

Are there rooms with balconies that I can book at Genting Hotel & Spa at Resorts World Birmingham?

No, at Genting Hotel & Spa at Resorts World Birmingham, there aren't any guestrooms that list a balcony.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1002 reviews
Rating 8 - Good. 162 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DENNIS

Stayed 1 night in Nov 2025

10/10 Excellent

Drew

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

luci

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival at the hotel, staff were friendly and accomodating. The room was clean, however the temperature of the room was a little confusing to operate and took some time to get warm. Breakfast had vegan options on request and staff were friendly and accomodating. The hotel was right near the NEC which was convenient however there isnt anything else within the vicinity. If you want to link to your genting account, make sure you use the same email on your check in. Overall, great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Everything was very good! Thanks
Stayed 1 night in Nov 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Clean, good facilities. Spa was good. What wasn’t good was breakfast, coffe machines not working properly lack of clean glasses for juice and cups for coffee. Had to keep asking for milk, the cups, the glasses, cutlery. No juice had been refilled had to go and ask. Breakfast items such as bacon etc were slow at being replaced. They did make a reduction in the bill.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Nige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay food and staff all excellent will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was spotless, quiet and had a perfect sleep. Nespresso machine available for morning espresso
Stayed 1 night in Nov 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities
We were fortunate to have booked a superior room and its was lovely. It had everything we needed and we would definitely stay here again. The vip parking is a must.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Convenient and well Presented
Stayed 1 night in Nov 2025

8/10 Good

Lidia

Business traveler
Liked: Cleanliness, staff & service, amenities
It was clean, friendly staff, lovely room. Lots of food choices. We had a very comfortable stay. The only complaint is the unsecured internet service. A hotel of this calibre should have secured wifi for its guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Anne-Marie

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

6/10 Okay

Phil

Business traveler
Disliked: Cleanliness, staff & service
Rooms and hotel great. Sky bar restaurant = dire. We had dinner one evening and never again. Too slow. Inattentive staff. Mediocre food. Breakfast like you’d expect from a much cheaper hotel and again. Very inattentive staff. Travelled with our 11 month old daughter and the high chairs too filthy to use! Disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Corrine

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great.
Stayed 1 night in Nov 2025

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