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Genting Hotel & Spa at Resorts World Birmingham

Property class: 4

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

A bar area with a high ceiling and hanging light fixtures, a seating area with blue chairs, and a view through large windows.
A modern interior with a curved glass wall, wooden flooring, and a bar area with shelves and lighting.
A restaurant with green upholstered booths, wooden tables, and hanging light fixtures.
A person swimming in a pool with a water fountain feature.
A modern building with a glass facade, located by a body of water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(113 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a painting of a cityscape.

Superior Double Room

9.6 out of 10
Exceptional
(42 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Twin Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a cityscape painting on the wall.

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a sofa, a table, and curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, a bench, and a wall-mounted phone.

Deluxe Suite

7.4 out of 10
Good
(3 reviews)
  • 561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

A modern hotel room with a large bed, a flat-screen TV, a small side table, a purple armchair, and a mirror.

Presidential Suite

  • Lake view
  • 1265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Birmingham

Located in Marston Green, Genting Hotel & Spa at Resorts World Birmingham is next to popular attractions like Resorts World Birmingham and Santai Spa. This 184-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 18 restaurants. Centrally located in Birmingham, the hotel is connected to the convention center and also a short walk from Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 miles
  • Pendigo Lake - 1 min walk - 0.1 miles
  • bp pulse LIVE - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Gild Lobby Bar & Lounge - ‬10 min walk
  • ‪Genting Hotel - ‬1 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Zizzi - ‬4 min walk
  • ‪The Piazza (Wetherspoon) - ‬16 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Guests of Genting Hotel & Spa at Resorts World Birmingham have access to a full-service spa, a casino, and an indoor pool. Self parking is available for GBP 20 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Hilton Birmingham Metropole
Marston Green
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
7.8 out of 10, Good, 1,016 reviews
$86 nightly
The price is $103
Aug 31 - Sep 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 2 2026 to August 7 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services
  • Swimming pool
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Covered self parking fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on Aug 31, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Genting Hotel & Spa at Resorts World Birmingham?

This hotel is situated in Marston Green, just steps from Resorts World Birmingham and bp pulse LIVE, and within a short walk of Cineworld Birmingham - NEC. You'll also find Santai Spa and Pendigo Lake less than a mile away.

Will I be able to park at Genting Hotel & Spa at Resorts World Birmingham?

Yes, covered parking is offered for GBP 20 per night. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa available at Genting Hotel & Spa at Resorts World Birmingham?

There is a full-service spa available for guests to enjoy and services include body treatments, massages, and facials. Note that spa services and facilities will be unavailable from August 2 2026 until August 7 2026 (subject to change).

Does Genting Hotel & Spa at Resorts World Birmingham include a casino at the property?

Yes, Genting Hotel & Spa at Resorts World Birmingham has a casino that's 538 square feet and includes 10 gaming tables, 30 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Genting Hotel & Spa at Resorts World Birmingham?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from August 2 2026 until August 7 2026 (subject to change).

Is Genting Hotel & Spa at Resorts World Birmingham a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including 18 restaurants, an indoor pool, and proposal/romance packages.

Are there hot tubs at Genting Hotel & Spa at Resorts World Birmingham?

No, but this hotel does have a sauna.

Does Genting Hotel & Spa at Resorts World Birmingham have a restaurant that serves breakfast?

Yes, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants, and serves an English breakfast each morning for a surcharge.

Will Genting Hotel & Spa at Resorts World Birmingham allow pets to stay for free?

No, pets aren't allowed at Genting Hotel & Spa at Resorts World Birmingham though service animals are welcome.

Are there connecting rooms at Genting Hotel & Spa at Resorts World Birmingham?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Genting Hotel & Spa at Resorts World Birmingham?

The closest major airport to Genting Hotel & Spa at Resorts World Birmingham is Birmingham Airport (BHX), which is within a mile.

Can I book a room with a balcony at Genting Hotel & Spa at Resorts World Birmingham?

No, there aren't any guestrooms at Genting Hotel & Spa at Resorts World Birmingham that offer a balcony.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1021 reviews
Rating 8 - Good. 175 out of 1021 reviews
Rating 6 - Okay. 65 out of 1021 reviews
Rating 4 - Poor. 18 out of 1021 reviews
Rating 2 - Terrible. 26 out of 1021 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and great hotel. Staff were awesome and the free parking with a great touch.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was lovely- great size and well presented with a nice view. Staff were really helpful and the spa was very nice. All round great little trip.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue 1st time staying and will definitely be back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Clean room, great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and beautifully presented hotel and rooms. Excellent mini bar included and Tamsin on reception was so incredibly welcoming. Absolutely would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely comfortable rooms. Really enjoyable stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel beautiful room very comfy. Staff friendly and helpful. Breakfast was delicious great selection. Definitely stay there again !!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean modern hotel. Good gym and pool
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed from 3pm until 3am so missed out on breakfast, but the staff were friendly throughout the stay, room service was well priced and to top it off the view of the airport and planes landing and taking off made the visit for my partner
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lean room, friendly and helpful staff and great amenities. I enjoyed my stay and would recommend this hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were very clean and the spa was fantastic. Great all round hotel.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room breakfast was great spa was a bit smaller than I expected
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Shaune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights for an exhibition. Everything was as expected and recommended
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Doig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good would stay again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position for NEC Lovely hotel with everything you need in close proximity 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Room was spotless , staff friendly , restaurant and bar excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, rooms spacious and good products provided, the staff were very friendly. Would recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, Fabulous venue , Great staff. Spa was really nice for relaxation.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Check in was flawless, we were well informed of all of the amenities within the hotel. Room was very clean an breakfast was excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere everywhere in the hotel & casino was vibrant & friendly. It was clean & comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the parking, to reception staff, the room cleanliness and overall facilities, we had an outstanding stay. Thankyou. It was a great quick getaway for not wanting to travel far in the midlands.
Stayed 1 night in Apr 2026