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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(80 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Birmingham

Crowne Plaza Birmingham City Centre by IHG places you in Birmingham City Centre, within a leisurely stroll of popular sights such as Utilita Arena Birmingham and International Convention Centre. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪The Botanist - ‬6 min walk
  • ‪Aria Restaurant - ‬5 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham
At Crowne Plaza Birmingham City Centre by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 21.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Bar (on property)
Leonardo Royal Hotel Birmingham
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 2,859 reviews
$86 nightly
The price is $103
Feb 1 - Feb 2
Total with taxes and fees
Leonardo Royal Hotel Birmingham

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Crowne Plaza Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a short 10-minute walk of Utilita Arena Birmingham and also 12 minutes on foot from Bullring & Grand Central. You'll also find Broad Street and Villa Park within a short drive.

Is there parking available at Crowne Plaza Birmingham City Centre by IHG?

Yes, secured parking is offered for GBP 21.00 per day.

Does Crowne Plaza Birmingham City Centre by IHG include a casino?

No, Crowne Plaza Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crowne Plaza Birmingham City Centre by IHG?

Amenities that appeal to couples at this hotel include around-the-clock room service, a pillow menu, and free Internet access.

Does Crowne Plaza Birmingham City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Birmingham City Centre by IHG serves buffet breakfast for a surcharge each morning at b1.

Will Crowne Plaza Birmingham City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Birmingham City Centre by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Birmingham City Centre by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Birmingham City Centre by IHG?

The closest major airport to Crowne Plaza Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.4 mi away (35 minutes by car). Another top airport is Coventry (CVT), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Birmingham City Centre by IHG?

No, at Crowne Plaza Birmingham City Centre by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Birmingham City Centre by IHG have a wedding venue?

There are wedding services available at Crowne Plaza Birmingham City Centre by IHG if that's in your vacation plans.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 748 out of 1108 reviews
Rating 8 - Good. 229 out of 1108 reviews
Rating 6 - Okay. 69 out of 1108 reviews
Rating 4 - Poor. 35 out of 1108 reviews
Rating 2 - Terrible. 27 out of 1108 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

gail

Stayed 1 night in Oct 2025

10/10 Excellent

Harjeet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Avan

Liked: Cleanliness, staff & service, property conditions & facilities
Inner city bus station area
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
All good but just need to provide a better coffee at breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to come back

Very comfortable and well worth the price. The staff were all very helpful. We are an IHG member and it was cheaper on hotels.com
Stayed 2 nights in Oct 2025

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were brilliant. A brilliant welcome and the breakfast staff and bar staff were so good. A really good breakfast . Room was clean and plenty of towels provided. If I was going to complain it would have been nice to have a hook bedding bathroom door and another towel rail!!
Stayed 2 nights in Oct 2025

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities

Very underwhelming, travelodge standard

Walked up the ramp to be greeted by staff members smoking with for a “ premium “ hotel was a surprise as first impressions count. Upgraded for a high floor which was pointless and when asked how to use the smart tv services we were told “ oh they are still the old ones so can’t use it just normal channels. Found a nice clump of hair in the sink so all in all will not be booking a crown plaza again if this is the standard you receive.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Camille

Liked: Cleanliness
Construction was ongoing
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing everything
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, clean and comfortable room. Only minor issue was the heating unit was a bit noisy but we didn't need it on overnight so it didn't matter too much. Particularly appreciated being asked for preference for room. Bar food good and prompt.
Stayed 1 night in Oct 2025

8/10 Good

Damien

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Renae

Stayed 2 nights in Oct 2025

8/10 Good

Debra

Stayed 2 nights in Oct 2025

6/10 Okay

Alison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled with a friend we had separate rooms as requested snd both experienced the same issue. We were kept awake by a very load air conditioning well thats what we think it was. Apart from this issue the room was clean and comfortable. The staff were friendly and super helpful and very polite.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic over night stay
Stayed 1 night in Oct 2025

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with easy access to the Mailbox, Brindley Place, New Street and the Bull Ring, loads of great bars and restaurants within easy walk
Stayed 2 nights in Sep 2025

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

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