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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Daily buffet breakfast (GBP 16.95 per person)
Lobby
Front of property - evening/night
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Crowne Plaza Birmingham City Centre by IHG places you in Birmingham City Centre, within a leisurely stroll of popular sights such as Utilita Arena Birmingham and Bullring & Grand Central. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • Birmingham Christmas Market - 4 min walk - 0.3 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 8 min walk - 0.4 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Elio Cafe - ‬5 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham
At Crowne Plaza Birmingham City Centre by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 21.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on Dec 25, 2025 start from $75.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a short 10-minute walk of Utilita Arena Birmingham and also 12 minutes on foot from Bullring & Grand Central. You'll also find Villa Park and Cadbury World within a short drive.

Will I be able to park at Crowne Plaza Birmingham City Centre by IHG?

Yes, secured parking is offered for GBP 21.00 per day.

Does Crowne Plaza Birmingham City Centre by IHG include a casino?

No, Crowne Plaza Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crowne Plaza Birmingham City Centre by IHG?

Amenities that appeal to couples at this hotel include around-the-clock room service, a pillow menu, and free Internet access.

Does Crowne Plaza Birmingham City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Birmingham City Centre by IHG serves buffet breakfast for a surcharge each morning at b1.

Will Crowne Plaza Birmingham City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Birmingham City Centre by IHG though service animals are welcome.

Does Crowne Plaza Birmingham City Centre by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Birmingham City Centre by IHG?

The closest major airport to Crowne Plaza Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.4 mi away (35 minutes by car). Another top airport is Coventry (CVT), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Birmingham City Centre by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Birmingham City Centre by IHG.

Does Crowne Plaza Birmingham City Centre by IHG have a wedding venue?

There are wedding services available at Crowne Plaza Birmingham City Centre by IHG if that's in your vacation plans.

Reviews

Crowne Plaza Birmingham City Centre by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 686 out of 1033 reviews
Rating 8 - Good. 223 out of 1033 reviews
Rating 6 - Okay. 63 out of 1033 reviews
Rating 4 - Poor. 35 out of 1033 reviews
Rating 2 - Terrible. 26 out of 1033 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent stay at the Crowne Plaza in Birmingham and use of the Club Lounge. All staff were exceptional too.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Neesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and hotel great service
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanpierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Aug 2025

6/10 Okay

Foysol

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything is fine however bathroom was a bit dated.
Stayed 1 night in Aug 2025

10/10 Excellent

Aklilu

Liked: Staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Aug 2025

10/10 Excellent

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anila

Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Aug 2025

8/10 Good

Nazish

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

Simon

Stayed 1 night in Aug 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Pradeep

Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Stayed 2 nights in Aug 2025

10/10 Excellent

Idris

Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fabulous and the host Sylvia was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I will be staying here again !!!!
Stayed 2 nights in Aug 2025

8/10 Good

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to the city centre.
Stayed 1 night in Aug 2025

8/10 Good

lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, spacious room

Room is clean and spacious. Air con was needed so great. Could have more selection of drinks as no fruit tees and not enough milk. Bathroom clean but shower really hard to get cooler as hot
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous in every way!

Fabulous hotel. First time I stayed here, but I'll definitely return. The reception staff were lovely, room was huge, gorgeous comfy pillows duvel and bed. Great bathroom, water provided too. Mailbox and Broad Street just around the corner and a short walk from New Street Station too. Highly recommended, we didn't want to leave!
Stayed 1 night in Aug 2025

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