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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

A modern bar area with seating and a long counter.
A reception area with a modern design, featuring a counter with a glass partition, overhead lighting, and informational displays.
A hotel room with a large window offering a city view, a wooden table, and a seating area with chairs.
A hotel entrance with a sign reading "CROWNE PLAZA" and a covered outdoor area with lights.
A hotel room with two beds, a desk, a chair, a desk lamp, a framed picture on the wall, and a window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪29 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, pillows, a nightstand, and a lamp.

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with a framed artwork on the wall, a desk with a chair, a large mirror, and a window with curtains.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(99 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

A hotel room with a bed, a chair, a bedside table, and wall-mounted lights.

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a desk, a large mirror, a flat-screen TV, and a bed with pillows.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(79 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a chair, and a bedside table with a phone and a lamp.

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside table, lamp, artwork, wardrobe, and a small round table.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

A modern bathroom with a shower, a sink, and a towel rack.

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Double Standard

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

2 Double Standard

  • 279 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

DOUBLE CLUB KING BED

  • Sleeps 4
  • Free WiFi

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Exterior

Holiday Inn Express Birmingham - City Centre by IHG

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  • Breakfast included
  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 2,194 reviews
$58 nightly
The price is $69
Aug 3 - Aug 4
Total with taxes and fees
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About the neighborhood

Birmingham

Located in Birmingham City Centre, Crowne Plaza Birmingham City Centre by IHG is within a 5-minute walk of Broad Street and within 15 minutes of other popular attractions like Utilita Arena Birmingham. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Broad Street - 3 min walk - 0.2 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 9 min walk - 0.5 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Bar Estilo - ‬6 min walk
  • ‪Everyman Mailbox Cinema - ‬7 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

At Crowne Plaza Birmingham City Centre by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 24.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
Birmingham City Centre
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 2,491 reviews
$56 nightly
The price is $68
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on Jul 30, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a 10-minute walk of Utilita Arena Birmingham, Broad Street, and Bullring & Grand Central. You'll also find Symphony Hall and Victoria Square less than a mile away.

Is parking available on site at Crowne Plaza Birmingham City Centre by IHG?

Yes, secured parking is offered for GBP 24 per day.

Does Crowne Plaza Birmingham City Centre by IHG include a casino?

No, Crowne Plaza Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Birmingham City Centre by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and bathrobes.

Does Crowne Plaza Birmingham City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Birmingham City Centre by IHG serves buffet breakfast for a surcharge each morning at b1.

Will Crowne Plaza Birmingham City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Birmingham City Centre by IHG though service animals are welcome.

Does Crowne Plaza Birmingham City Centre by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Birmingham City Centre by IHG?

The closest major airport to Crowne Plaza Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.4 mi away (35 minutes by car). Another top airport is Coventry (CVT), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Birmingham City Centre by IHG?

No, there aren't any guestrooms at Crowne Plaza Birmingham City Centre by IHG that offer a balcony.

Does Crowne Plaza Birmingham City Centre by IHG have a wedding venue?

There are wedding services available at Crowne Plaza Birmingham City Centre by IHG if that's in your vacation plans.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 889 out of 1286 reviews
Rating 8 - Good. 263 out of 1286 reviews
Rating 6 - Okay. 77 out of 1286 reviews
Rating 4 - Poor. 33 out of 1286 reviews
Rating 2 - Terrible. 24 out of 1286 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, thank you!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were amazing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff were lovely, hotel clean and comfy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay here. Bed was comfortable and staff were very friendly. Cooked breakfast was very nice and a very good selection.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely room and good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

ciara

Liked: Cleanliness, staff & service, amenities
Great location, hotel a little dark and dated but staff are friendly and helpful and rooms big comfortable and spotless. Great breakfast too.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, brilliant breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms nice size & very clean. Staff all very helpful and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in prime location friendly and helpful staff and amazing value for money with the breakfast as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Very comfortable room and good restaurant. Great location near the city Centre.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good location, check in and check out was easy, room was clean and spacious and comfortable, breakfast was good and tasty, staff were helpful and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service, room service was spot on, the bar staff were awesome and the bed was ultra comfortable.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great 5 mins walk from town
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff, room and amenities where outstanding as they where before and would definitely stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SiauwLing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and great location walking distance to the train station and city centre. Good price and breakfast. Definitely will stay again and been 2nd visit within 3 months.
Stayed 1 night in Apr 2026
Verified

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service
Room was clean, staff were friendly and location was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Wonderful breakfast with such a wide selection. Staff very good and were happy to help. Would definitely recommend you book and stay at this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Birmingham. Excellent parking options nearby. Hotel is wonderfully quiet, especially on the club access floor. Loved the included club lounge full nibbles and drinks, and in the morning fresh fruit and pastries. The breakfast was lovely, buffet was bountiful, and the staff are friendly. This is my go to Birmingham hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Geraldine

Staff very friendly and the room was good too
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, well stocked bar and food was lovely
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very efficient and helpful, rooms all clean and facilities clean. Breakfast was amazing, beautifully cooked nothing too much trouble and afain staff so helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prophecy, easy to check in nice rooms comfortable fantastic breakfast nice club lounge staff all very helpful
Stayed 1 night in Mar 2026