One of the nicest places I have stayed in. The staff was helpful and the rooms were top notch. Classy and clean. That being said, Orbitz said it was pet friendly. But no matter what, it’s a $100 just for my dog to stay here and we were told not to leave her alone in the room. This place is not pet ...
I booked a lift suite with fireplace to surprise my husband for our anniversary. Booked and paid ahead of time through orbitz. Upon arrival the room I booked was not available, they only offered a regular room and didn't seem to try to make it better. Then I was told none of the fireplaces work, ...
Extremely professional and friendly staff. They made sure that they answered any questions you had. They also treated us like royalty. If it were possible I would send them ahead of me to any place that I planned to stay. Then I know that I would always have a GREST EXPERIENCE.
The hotel itself is nice and has been recently renovated. The room was clean. The only issue was that there was no refrigerator in the room, and I didn't know you had to buy an upgraded room in order to get one. There were no upgraded rooms available, and this caused an issue with my medicine. One ...
When my husband and I arrived, our room was not ready. We waited in a very comfortable lobby, the manager was apologetic and offered free bottles of water. He kept notifying us about the approximate wait time and offered a discounted rate for the inconvenience.
Having stayed at Embassy Suites before I already knew what to expect. Unfortunately, that wasn't the case. The bathroom sink plumbing was clogged up, the phone next to the bed didn't work, some of the lights in the room didn't work due to the bulbs being blown, there was trash on the floor when we ...
I would only recommend this La Quinta for the excellent staff who were personable, accommodating, and genuinely friendly and warm. The overall facility was short of clean both outside, inside the hallways, and in the room itself which had cobwebs and dinge around the bathroom facilities. ICK!!!! ...
An older hotel but very clean and comfortable. Good bed, Separate make up area, full length mirror, etc And even though on a freeway, very quite. Microwave and frig.
I reserved a room for 4 nights and tried to cancel my reservation 4 days prior to occupying it. With that much advance, I thought I might be charged for 1 night not for 4 nights. The Orbitz representative tried to intervene with the motel on my behalf. He was unsuccessful and apologized. A winter storm ravaged the lower Midwest, and, I imagine, many people’s travel plans were changed as mine were. I am surprised that a company with a good reputation, as Best Western has, would treat customers so poorly!
Hotel was very clean, great staff, excellent breakfast and great location
The hotel has recently been remodeled and looks great.
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