Suite, 1 King Bed, Smoking
from $119
Embassy Suites Hotel Birmingham
3.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 42 reviews
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Recent guest reviews
The hotel was nice....but it vould use a few repairs and upgrades to be an Embassy! In the bathroom could use a heater if needed for use if chilly in order to take your shower....the shower curtains need replacing....phones in room need updating and Wi-Fi should automatically be within use without you needing to use a promo code.
Basic amenities were fine and the hotel staff is great. Only two knocks - 1) Tub surround had light mildew between tiles, not typical of this level of hotel, and 2) the afternoon reception in the garden (a key reason to choose Embassy) was extremely chintzy compared to other Embasy Suites around the country. Some chips and dips and a half dozen well drinks. Only one attendant, who was particularly slow and "slow". 10 - 15 minute wait in line for a coke, if you have the patience.
Loved the hotel! Pool was great and common area for breakfast was lovely! Breakfast was delicious! Room was clean and very spacious!
Superb and helpful staff. Great rooms. Charles helped us with shuttle to downtown and a few suggestions for sights to see. Reception with drinks and snacks in our first evening was wonderful.
What a disappointing experience. I reserved a room here because they had higher than average ratings and thought it would be a safe bet. I was wrong. Here are a few areas that need major work. Pros: 1) They let us check in at 3 instead of 4. 2) Breakfast was free. Cons: 1) The room was super warm. Before we left I had the thermostat set at 58 degrees and it still felt like it was 80. 2) The front door to the room was warped and you could hear everything that was going on outside the room. 3) The shower was leaking so much that it ran all night. 4) There was no light in the shower and of all showers that I have been in it actually needed one. 5) The breakfast service was a joke. We waited in line for about 15 minutes before being served half of what we wanted because the omelet cook and the server were calling each other names. The server was refused to get the rest of our order because her coworker was pretending to be burned so she could file a workers' compensation claim. 6) The bed in the room looked like a crater and the pillow cases didn't even fit the pillows. 7) We needed some Advil and the hotel store did not sell any. The only heath care products they sold were prophylactic wrappers. 8) The parking lot was littered with garbage and vomit. We will not stay here again.
The hotel is conveniently located. The room I was clean and comfortable. The staff was pleasant and accommodating though I did not have any unusual requirements.
My family and I spent the 4th of July weekend at this hotel. Breakfast and happy hour were great, the pool area was small and not adequate for the number of guest. The hotel surroundings is beautiful and rooms were big and clean however the staff was unprofessional and lazy. On a few occasions the gentlemen at the front desk made several unwelcomed comments while I was waiting in the lobby for my husband, "are you going to bring me breakfast?". Luckily my husband arrived just in time to put him in his place. The security guards spend most of their time walking around and socializing versus manning the doors. This could be a great place to stay if the staff were professionally trained. Will not return.
We love staying at embassy suites for the hot breakfast and reasonable prices. However when we checked in they had issues with the key card system. We were only there two nights and didn't receive our room key until late the second day. Service turned around when my car wouldn't start and the friendly staff pushed it backwards and jump started my car with no complaining. That is above and beyond I my book.
Staff was great. Really enjoyed and appreciated free breakfast and managers reception. Wifi was $10 a day and pretty spotty at times. Pool has extended adults only hours. Found that amusing. Good hotel, great views, great staff.
Great place and location friendly staff just wished internet was free
Decent staff, clean room, average food. The front desk was helpful in arranging a taxi cab to the airport.
Overall the experience was good. It is located in a great part of town and the staff was friendly.
Staff was attentive to needs. Great with kids. Ran out of towels, called front desk and more were delivered within minutes.
Enjoyed the friendly staff, spacious room and tasty meals. Some of the decor is a bit dated but overall a very comfortable stay.
My experience here was excellent, a lot of business close to the hotel. Also close to the airport.
Room was consistently quiet and clean. No bananas at breakfast... strange?
Our family visited Birmingham for July 4th weekend and I was VERY disappointed in the quality of this Embassy suites. Rooms were dingy, carpet floors with multiple stains, the lists goes on! Bc it was the 4th weekend, the hotel was booked with family reunions, a full house. That Saturday morning, the breakfast buffet/area was horrible. The hotel did not staff the kitchen staff appropriately!! The ran out food AND by 9 am (breakfast was from 7-10:30am) they were serving food off of paper plates!
Clean & comfortable. Large enough for meetings as well as top notch dining at Ruth Chris Steakhouse on site. We will choose the hotel for our future visits.
When I first arrived, the gentleman at the front desk did not say welcome, he just asked for my last name. He gave me a room key that did not work so I went back to the front desk, he says, "try it again" after he typed something in to the computer. I went back to the same room, it worked, however...... someone was still staying in that room! I got out quickly and went back to front desk. They gave me another room. They said they were upgrading me, but I didn't really need a conference table in my room. It is just scary to know that a hotel can override a key to just anyone and let a stranger into you room.
We had fun until New Years Eve when our next door neighbor decided to have a loud, violent party until 4:00 in the morning! We have young children and the language and foul behavior by these intoxicated people was disgusting to say the least. I reported it to the front desk several times but they were "too busy" to check into the matter. My wife and I only got 2 hours of sleep before we had to load the car to drive home. Bad experience!
Hotel highlights
- Close to Vulcan Statue and Birmingham Botanical Gardens
- Free cooked-to-order breakfast
- Free parking
- Onsite dining
Located in Homewood, Embassy Suites Hotel Birmingham is within a mile (2 km) of popular sights such as Vulcan Statue and Birmingham Botanical Gardens. This 242-room, 3.5-star hotel has free breakfast, an indoor pool, and free self parking. Near the airport, it's also near McWane Science Center and Alabama Jazz Hall of Fame.
Dining
Start your day off right with a free cooked-to-order breakfast. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Rooms
The 242 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can enjoy WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.
Property features
Embassy Suites Hotel Birmingham offers an indoor pool, a spa tub, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include WiFi in public areas, conference space, and express check-in.
Guest reviews for Embassy Suites Hotel Birmingham
needed hotel for graduation
Everyone
The hotel was nice....but it vould use a few repairs and upgrades to be an Embassy! In the bathroom could use a heater if needed for use if chilly in order to take your shower....the shower curtains need replacing....phones in room need updating and Wi-Fi should automatically be within use without you needing to use a promo code.
decent hotel, easy access, close to uab medical
Everyone
Basic amenities were fine and the hotel staff is great. Only two knocks - 1) Tub surround had light mildew between tiles, not typical of this level of hotel, and 2) the afternoon reception in the garden (a key reason to choose Embassy) was extremely chintzy compared to other Embasy Suites around the country. Some chips and dips and a half dozen well drinks. Only one attendant, who was particularly slow and "slow". 10 - 15 minute wait in line for a coke, if you have the patience.
delicious breakfast
Everyone
Loved the hotel! Pool was great and common area for breakfast was lovely! Breakfast was delicious! Room was clean and very spacious!
nice hotel
Everyone
Superb and helpful staff. Great rooms. Charles helped us with shuttle to downtown and a few suggestions for sights to see. Reception with drinks and snacks in our first evening was wonderful.
i'll never go here again.
Everyone
What a disappointing experience. I reserved a room here because they had higher than average ratings and thought it would be a safe bet. I was wrong. Here are a few areas that need major work. Pros: 1) They let us check in at 3 instead of 4. 2) Breakfast was free. Cons: 1) The room was super warm. Before we left I had the thermostat set at 58 degrees and it still felt like it was 80. 2) The front door to the room was warped and you could hear everything that was going on outside the room. 3) The shower was leaking so much that it ran all night. 4) There was no light in the shower and of all showers that I have been in it actually needed one. 5) The breakfast service was a joke. We waited in line for about 15 minutes before being served half of what we wanted because the omelet cook and the server were calling each other names. The server was refused to get the rest of our order because her coworker was pretending to be burned so she could file a workers' compensation claim. 6) The bed in the room looked like a crater and the pillow cases didn't even fit the pillows. 7) We needed some Advil and the hotel store did not sell any. The only heath care products they sold were prophylactic wrappers. 8) The parking lot was littered with garbage and vomit. We will not stay here again.
convenient and comfortable.
Everyone
The hotel is conveniently located. The room I was clean and comfortable. The staff was pleasant and accommodating though I did not have any unusual requirements.
nice hotel, unprofessional staff and security
Everyone
My family and I spent the 4th of July weekend at this hotel. Breakfast and happy hour were great, the pool area was small and not adequate for the number of guest. The hotel surroundings is beautiful and rooms were big and clean however the staff was unprofessional and lazy. On a few occasions the gentlemen at the front desk made several unwelcomed comments while I was waiting in the lobby for my husband, "are you going to bring me breakfast?". Luckily my husband arrived just in time to put him in his place. The security guards spend most of their time walking around and socializing versus manning the doors. This could be a great place to stay if the staff were professionally trained. Will not return.
okay stay turned into great service
Families
We love staying at embassy suites for the hot breakfast and reasonable prices. However when we checked in they had issues with the key card system. We were only there two nights and didn't receive our room key until late the second day. Service turned around when my car wouldn't start and the friendly staff pushed it backwards and jump started my car with no complaining. That is above and beyond I my book.
great for a business trip
BusinessTravelers
Staff was great. Really enjoyed and appreciated free breakfast and managers reception. Wifi was $10 a day and pretty spotty at times. Pool has extended adults only hours. Found that amusing. Good hotel, great views, great staff.
sweet
BusinessTravelers
Great place and location friendly staff just wished internet was free
