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Recent guest reviews

Impatient and unwelcoming front desk representative

The Chateau Victoria is in a great location! One block from the Empress hotel and all the local sights. Additionally, the airport shuttle and many of the local sightseeing buses also stop at the hotel. We would highly recommend this hotel.

Great location, wonderful room, great staff. Can't ask for anything more.

Perfect spot for a family getaway. 1 bedroom suite was perfect for our family of four. Easy walking to restaurants and activities. Good parking - Tesla charging station was nice perk!

Excellent staff, beautiful property in a wonderful location!

My stay can best be described in the form of Haiku: Hot tub? swimming pool? Chateaux Victoria is A great choice for all!

Nice hotel, great location and friendly staff! We enjoyed our staff at this property

Short walk to inner harbor, museum and historical buildings. Staff are friendly and courteous.

The hotel is walking distance to everything downtown. Very comfortable room and accommodating staff. Vista 18 restaurant is wonderful! Pool was under renovation but we were able to use the Marriott pool across the street.

2nd time staying here. Great central location Clean rooms comfortable beds. Nice lobby and front of hotel. Nice staff.

It was really great, we truly enjoyed our experience.

Awesome stay in victoria. Convenient location of the hotel to every sights we wanted to see

In Victoria visiting relatives...hotel was comfortable, convenient and with helpful, friendly staff.

This is beautiful hotel from the front drive way to the well designed rooms. We stayed just one night but could have easily stayed more! Great desk staff who were friendly and informative. Delicious late night meal in Clives, their onsite restaurant. The room was inviting, spacious and comfortable. Tremendous value for the price!

Nice hotel, great location and good food but I think that for the price they should include the parking.

Location was awesome....room service options were limiting

740 Burdett Ave Victoria BC

Hotel highlights

  • Walking distance to Royal BC Museum and British Columbia Parliament Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Victoria, Chateau Victoria Hotel and Suites is within a 5-minute walk of Royal BC Museum and within 15 minutes of other popular attractions like British Columbia Parliament Building. This 177-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a health club.


Dining

Start each morning off right with cooked-to-order breakfast served for a fee. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

The 177 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and cable TV. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests of Chateau Victoria Hotel and Suites have access to an indoor pool, a health club, and free WiFi in public areas. If you drive, self parking is CAD 15.00 per night, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, a computer station, and express check-out.

Room options

Superior Suite

Queen 1 | Sleeps 4

Suite, 2 Bedrooms

King 1 | Sleeps 6

Suite, 1 Bedroom

King 1 | Queen 2 | Sleeps 4

Guest reviews for Chateau Victoria Hotel and Suites

Everyone (15) Couples (23) Family (17) Friends (3)
5
Partner Couples Friends

Impatient and unwelcoming front desk representative

By on Oct 5, 2019

Review comment responded on Oct 7, 2019

Thank you Marc for your review, we are delighted to see the 5-star rating but are however disappointed to read the details of your front-desk experience. Your comments have been passed along to our management team as we do not want any guest to have anything short of a pleasant experience at our hotel.

5
Partner Couples

The Chateau Victoria is in a great location! One block from the Empress hotel and all the local sights. Additionally, the airport shuttle and many of the local sightseeing buses also stop at the hotel. We would highly recommend this hotel.

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Thank you very much for the glowing review! We are delighted that you were able to enjoy Victoria and take advantage of our central location! I know our entire staff enjoyed meeting your needs as much as you enjoyed your stay. Take care!

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 13, 2019

Hi, Thank you for your high rating of our property!

5
Everyone

Great location, wonderful room, great staff. Can't ask for anything more.

By , from San Francisco on Jul 8, 2019

Review comment responded on Jul 17, 2019

Thank you for the glowing review, comments like yours are very much appreciated by our staff.

5
Family with small children

Perfect spot for a family getaway. 1 bedroom suite was perfect for our family of four. Easy walking to restaurants and activities. Good parking - Tesla charging station was nice perk!

By on Jul 5, 2019

Review comment responded on Jul 15, 2019

Thank you for the kind comments about our property! We are thrilled that you could enjoy time with your family and take advantage of our central location!

5
Families

Excellent staff, beautiful property in a wonderful location!

By on Jul 3, 2019

Review comment responded on Jul 15, 2019

Thank you for the review and your kind comments regarding our staff.

5
Partner Couples

My stay can best be described in the form of Haiku: Hot tub? swimming pool? Chateaux Victoria is A great choice for all!

By , from Vancouver, BC on Feb 28, 2019

Review comment responded on Mar 2, 2019

Hi Allan, It was a pleasure having you stay with us! We look forward to your return in the near future.

4
Everyone

By on Feb 28, 2019

Review comment responded on Apr 6, 2019

Thank you for rating us!

4
Everyone

By on Dec 8, 2018

Review comment responded on Dec 24, 2018

Thank you!

5
Everyone

Nice hotel, great location and friendly staff! We enjoyed our staff at this property

By , from Bay Area on Sep 17, 2018

Review comment responded on Nov 6, 2018

Thanks, Kenny! We hope to welcome you back soon

Chateau Victoria Hotel and Suites

740 Burdett Ave, Victoria, BC V8W1B2
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