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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(128 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(90 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Victoria

Located in James Bay, Helms Inn is within a 5-minute walk of Royal BC Museum and within 15 minutes of other popular attractions like Victoria Harbour. This 48-room hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.

What's nearby

  • Royal BC Museum - 1 min walk - 0.1 miles
  • Government Street - 1 min walk - 0.1 miles
  • British Columbia Parliament Building - 4 min walk - 0.3 miles
  • Victoria Harbour - 7 min walk - 0.4 miles
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.5 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪Tractor - ‬8 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Q At The Empress - ‬7 min walk

About this property

Helms Inn

At Helms Inn, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for CAD 10 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a library, laundry facilities, and a vending machine.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves.

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James Bay Inn Hotel & Suites
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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 1,815 reviews
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The price is $146
May 18 - May 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

Is free cancellation available at Helms Inn?

Helms Inn offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Helms Inn?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Helms Inn on Apr 21, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Helms Inn?

This hotel is situated in James Bay within a 10-minute walk of Victoria Harbour and Royal BC Museum. You'll also find Victoria Clipper Ferry Terminal and Beacon Hill Park less than a mile away.

Does Helms Inn feature a casino at the property?

No, Helms Inn doesn't have a casino.

Is there an indoor pool at Helms Inn?

No, there is no indoor pool at this hotel.

Does Helms Inn have a restaurant with a breakfast menu?

No, Helms Inn doesn't have a restaurant that serves breakfast.

Does Helms Inn allow pets to stay for free?

No, pets aren't allowed at Helms Inn though service animals are welcome.

What is the closest airport to Helms Inn?

The closest major airport to Helms Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 16.7 mi away (36-minute drive).

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1058 out of 1507 reviews
Rating 8 - Good. 374 out of 1507 reviews
Rating 6 - Okay. 56 out of 1507 reviews
Rating 4 - Poor. 15 out of 1507 reviews
Rating 2 - Terrible. 4 out of 1507 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Trevor

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Big clean room, staff were incredibly kind. We couldn’t have asked for a better stay!
Stayed 3 nights in Jan 2026

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean comfortable room. Liked the kitchen.
Stayed 1 night in Dec 2025

8/10 Good

DJ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great location. Would highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Caralee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice affordable place to stay. Lovely staff and comfy beds. Fully equipped kitchens.
Stayed 5 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The amenities were good It was nice to have a renovated room but the couch seemed old and smelled making the stay less enjoyable as in the past
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was our third time staying at the Helm's Inn. We love the location and that rooms have kitchenettes so that we can make meals daily. It is close to downtown, across for a beautiful park. Unfortunately our stay was not as pleasant as before. The room had a strong odor for the first few days after we arrived. Also, our room was much smaller than the other rooms in the past. The bedroom was cramped and the living area was small which was not the case the other times although we booked the same style of room as always. Staff are helpful and the room was very clean but the odor and room size made the Helm's Inn a less appealing option for the next time we visit Victoria.
Stayed 8 nights in Dec 2025

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
Good value for Victoria inner harbor location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

All very good
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the fact that there were no carpets in the rooms. It was extremely clean. The staff replaced our towels, even though they had minimal staff during Christmas holidays. Everyone was really friendly, attentive and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, the kitchen had everything we needed.
Stayed 6 nights in Dec 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious! We enjoyed the large kitchen and living room, and that there was a separated bedroom area with the two double beds. The mini-balcony space was cute too, with some welcoming birds chirping away.
Stayed 1 night in Dec 2025

8/10 Good

M Carmela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to have a kitchen in the room. The beds were really squeaky but not uncomfortable. I requested the top floor and was quickly accommodated by Jordan, which was really great! This was our first Christmas away from home and we're happy we were staying at this great little Inn.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Leah

Liked: Amenities
Clean and comfortable bed. Staff are nice too and location is awesome!
Stayed 1 night in Dec 2025

6/10 Okay

Randall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was tiny. Can hear the TV in next room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was spacious and nice and clean. Was very comfortable for 4 people.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Place was accessible especially roaming around downtown. Would be great if there’s more selection of tea inside , slippers , we need to ask room cleaning service, hearing noise from upst and no limited selection of apps on tv.
Stayed 2 nights in Dec 2025

10/10 Excellent

THERESA GUTIERREZ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and near everything. Would definitely stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is not enough parking for the spots they sell. We ended up parking in the loading zone.
Stayed 1 night in Dec 2025