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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Victoria

Located in James Bay, Helms Inn is a leisurely stroll from popular sights such as Victoria Harbour and Victoria Clipper Ferry Terminal. This 48-room hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.

What's nearby

  • Government Street - 1 min walk - 0.1 miles
  • Royal BC Museum - 1 min walk - 0.1 miles
  • British Columbia Parliament Building - 4 min walk - 0.3 miles
  • Victoria Harbour - 7 min walk - 0.4 miles
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.5 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Tractor - ‬8 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪Q At The Empress - ‬7 min walk
  • ‪Milestones - ‬8 min walk

About this property

Helms Inn

At Helms Inn, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for CAD 10 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a library, laundry facilities, and a vending machine.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, refrigerators, and microwaves.

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Exterior detail
James Bay Inn Hotel & Suites
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 1,808 reviews
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The price is $95
Apr 6 - Apr 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

Is free cancellation available at Helms Inn?

Helms Inn offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Helms Inn?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Helms Inn on Mar 29, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Helms Inn?

This hotel is situated in James Bay within a short 9-minute walk of Victoria Harbour and also 12 minutes on foot from Victoria Clipper Ferry Terminal. You'll also find Beacon Hill Park and Government Street less than a mile away.

Is parking available on site at Helms Inn?

Yes, uncovered parking is offered for CAD 10 per night with in/out privileges.

Does Helms Inn feature a casino at the property?

No, Helms Inn doesn't have a casino.

Is there an indoor pool at Helms Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Helms Inn?

Couples staying at this hotel will appreciate amenities like a kitchenette and free Internet access as well as a garden.

Are there hot tubs at Helms Inn?

No, this hotel doesn't have a spa tub.

Does Helms Inn have a restaurant with a breakfast menu?

No, Helms Inn doesn't have a restaurant that serves breakfast.

Does Helms Inn allow pets to stay for free?

No, pets aren't allowed at Helms Inn though service animals are welcome.

Does Helms Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Helms Inn?

The closest major airport to Helms Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 16.7 mi away (36-minute drive).

Can I book a room with a balcony at Helms Inn?

No, there aren't any guestrooms with balconies at Helms Inn.

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1057 out of 1511 reviews
Rating 8 - Good. 377 out of 1511 reviews
Rating 6 - Okay. 58 out of 1511 reviews
Rating 4 - Poor. 15 out of 1511 reviews
Rating 2 - Terrible. 4 out of 1511 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard, Stockton

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was great and the hotel was in an excellent location. Easy walking distance to the museum and harbor.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness
Cozy. Affordable great location perfect for what i wanted
Stayed 2 nights in Dec 2025

8/10 Good

Patricia, Lake Cowichan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use a walker and cane all the time, somehow on this booking i must have forgotten to ask for a groundfloor room. They had booked us on the 3rd floor and the best they could do was give me room 203 ( appreciated at the time)telling me there is a path up to the 2nd floor. (or Take the stairs) Well, i think they need to try this out themselves. With a walker you have to proceed up a pretty steep ramp (exhausting), up another smaller slope and past the reception area, you arrive at the door - there are 2 doors you have to manipulate with a walker and it is impossible if you are alone . You open the outer door and in order to open the inner door which opens outwards - which is where you are now standing with your walker in order to proceed into the building - but there is no room for your walker as you try to open the inner door. We stay there several times a year and if i book 7 months ahead the response is always the ssame that there are no ground floors available and they have 3 buildings No matter how far you book ahead, always the same response- very disappointed with their booking proceedures
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and our room was clean and updated. The kitchen had what we needed but a bigger bowl for salad or other bigger things would be nice. They have coffee made in the front lobby as well as apples available. The neighborhood is great. Close to Beacon Hill park and right by the museum. The area is wonderful to walk.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Dec 2025

10/10 Excellent

arlene

Stayed 1 night in Nov 2025

4/10 Poor

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our forth stay and this time we were on the street side, and bottom floor. Unfortunately very noisy from tennant above and off the street.
Stayed 2 nights in Dec 2025

8/10 Good

Lynka

Stayed 2 nights in Dec 2025

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, helpful and polite. The Cleaning staff did an impeccable job. The suite was a perfect choice.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 3 nights in Dec 2025

10/10 Excellent

Nadine

Comfortable, clean, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Clean, friendly, excellent location
Stayed 3 nights in Dec 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and cleaning staff are all helpful and friendly. Only a couple of minutes from the Inner Harbour. Rooms are a comfortable size. Can't think of anything they could do better.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, nicely decorated; very friendly staff, very clean and quiet!!! Would definitely stay here again!!!😊👍
Stayed 1 night in Nov 2025

10/10 Excellent

Dodie

Liked: Cleanliness, staff & service, amenities
Extremely clean room, nice layout and close to all amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Myles

Liked: Cleanliness, amenities, property conditions & facilities
We love it here. Great location always clean, friendly staff and stress free checkin. we can’t wait for our next trip to Helms Inn
Stayed 1 night in Nov 2025

10/10 Excellent

DHALIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, and well-equipped. The bed was cozy, the bathroom spotless, and the staff very friendly. A perfect stay—highly recommended!
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities were good. Staff was nice. Location was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful courteous staff and great amenities and near the shops as well as the seaside park
Stayed 2 nights in Nov 2025

10/10 Excellent

Jia Yi

Liked: Cleanliness, staff & service, amenities
Clean room and super friendly staff. Luggage storage available and 24h coffee at the lobby! The bed is super comfy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Himanshu

Stayed 2 nights in Nov 2025