Standard Room, No View
from $119
Inn at Laurel Point
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 23 reviews
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Recent guest reviews
I loved everything about this hotel. It began at check in with a friendly and knowledgeable staff. Delaney helped me sort out a mystery whale watching activity we had booked. We ate in the restaurant twice and the food and service were top notch! But our king suite in Erickson Wing was the best. Beautifully appointed with comfortable furnishings, a patio with lounge where we could enjoy our view of the Inner Harbor, fabulous bathroom, and located between the inner Harbor and Fisherman's Wharf with walking paths to get wherever we wanted to go. It all added up to a memorable weekend in Victoria!
Lets start with the positive; the location is good and the hotel room was clean overall. Now the not so good 1. We booked a room through Orbitz that clearly stated "Harbor View", which in my understanding is that from somewhere through the window, you would at the very least be able to see the harbor. That was completely not true. You have to step out, walk 15 paces and then get a glimpse of it. The staff made no offer to set this right, even though we pointed it out to them. They wanted us to pay extra. They mentioned "you paid through third party, so we cant fix this" -basically a penalty for going through Orbitz ! We wanted some room service, but wanted to sit outside and enjoy the sunset while eating. Me to the restaurant desk: " Can I order food through room service " Restaurant Desk : "Oh room service,,, why don't you ask the front desk" Front Desk Person: " why don't you call from your room" Me: I'm sitting outside, I just want a dessert. Can I get some there without having to go back to room and wait there" Front Desk: " Sorry, go to the restaurant" After some convincing, I eventually managed to place the order, but still had to come back to pick it up myself. Oh and they wouldn't take order for what I wanted as it was still 9:15 and that dessert was only available after 10pm... its a dessert sitting in your fridge. They could easily have made it happen if they were so inclined. This was clearly nowhere close to a 4-star hotel service.
A lovely hotel on the harbor, without the price tag of some others. So close to all of the nearby attractions that it is just a few minutes walk, yet enough of a distance that you are away from the bustle. The room was spacious and well cared for. But the attribute that made our visit so memorable was the care and attention of the staff! Highly recommend!
A lovely hotel on the harbor, without the price tag of some others, so close walking all the nearby attractions. The room was spacious and well cared for. But the attribute that made our visit so memorable was the care and attention of the staff! Highly recommend!
Spacious room. Beautiful bathroom! Nice view from balcony in room on Erikson wing. Hotel lobby underwhelming, very limited seating in lobby - but overall this is a very minor issue in the hotel stay.
In traveling many times to and from Victoria by ferry, I told myself one day I'd stay here. So glad I did! While it is located on the Inner Harbor, the extensive grounds make it a quiet place away from the hustle and bustle of Downtown Victoria. The staff is so very helpful and friendly. The room was wonderfully comfortable, and our patio door opened to view the Zen Garden. So peaceful and relaxing. Self parking was easy, and the fee is typical of any place in the downtown area.
From the cleanness of the rooms to the view to the super friendly staff and amazing food at the restaurant I give this place a 5 star rating all the way around. I will always look for this place first when coming to Victoria. Even the bellguy went out of his way and he remember us and our room numbers after 4 days of staying there. The beds are super comfortable and it is right on the water with a little porch. We opened the door so we woke up to the sounds of birds and boats. And the food at the restaurant was the best of any place else we ate in Victoria. I just can't say enough nice things about this place.
Our party had two rooms. The Erickson wing is expensive but extremely beautiful with huge rooms overlooking an Asian style reflecting pool. It would be a very special treat. Oir room was perfectly appointed, had a good view. We enjoyed breakfast on the deck overlooking the harbor. There is a harbor trail just outside the property. You could walk for miles. It is a ten minute walk to the action downtown. We enjoyed it.
Just in for the weekend. Perfect location on the water.
Great hotel. Clean with a nice view. Close to town.
scenic location, especially lovely and spacious room with inviting patio, meticulously cared for garden and pond, excellent service by all, attentive and punctual with every request, delicious restaurant on site (Aura) with views from inside and patio, they thought of everything for our comfort, personal touch throughout with ceramics and Asian inspired art work tastefully arranged throughout.
great people and service location and convieniance
Within walking distance to downtown. Wonderful and helpful staff that were willing to help.
While the hotel itself is average, the view makes up for it! It is right on the harbor and a room with a view affords breath-taking vista including the Empress and the parliament buildings.
We have stayed at the Laurel Point Inn many times and we have never been disappointed. .Love the location, Inner Harbor area. The staff could not be any nicer or competent. Comfortable bed, with very clean room and beautiful view.
This was my first time to Victoria, so walking off the ferry and having the Inn right there couldn't have been any more perfect. We got there many hours before check-in and the staff was very helpful holding on to our luggage for no extra fee!
Hotel was overbooked so we were given a room with a view of a pond type thing that was dirty and gross. After complaining we were moved to a room with a much better view which is what we booked in the first place. Also, if you end up on the bottom floor you will be very disappointed. Bed was fine...patio was not what we expected. It was standing only...nothing to sit on...very small. We stayed at three different hotels while we were in Victoria and this was the most over-priced. We did lots of walking...as long as you can breath and walk at the same time you can walk to almost anywhere. The water taxi's are fun and inexpensive. Take in an IMAX film if you have time. Of course we took in the gardens...absolutely beautiful. All in all...if you are just in Victoria for a weekend you can find a less expensive hotel and spend your extra money on something fun. If money isn't an issue then be sure to ask for a room on an upper floor. This is not a bad hotel, but we stayed at the same quality elsewhere for less.
Excellent location (about a 3 minute walk from the Victoria Clipper dock), and great views overlooking the harbor. The staff was consistently courteous and always helpful. I'll very likely stay there the next time that I visit Victoria. The only thing that I'd wish for is a hot tub. The pool was great, but a hot tub would have made it perfect. They apparently had one at one time, but removed it due to maintenance issues, and never replaced it.
We really enjoyed the location. The Parliament Building looked beautiful from our room especially at night with the outside lights outlining the building. We could hear birds chirping as well as the activity going on in the harbour.
We went for an overnight getaway from Seattle; we took the clipper up, and the hotel let us check in early to put our bags away, which was a huge plus! They were pleasant, the rooms were nicely furnished, and the breakfast at Aura was great. The only negative thing about the hotel was room service -- we put our room service card on the door, unfortunately it mysteriously disappeared and we did not get breakfast -- I highly recommend calling the room service people to confirm at least 30 minutes before you want breakfast.
Hotel highlights
- Walking distance to British Columbia Parliament Building
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Inner Harbour, Inn at Laurel Point is within a 5-minute walk of Victoria Clipper Ferry Terminal and within 15 minutes of other popular attractions like Victoria Harbour. This 4-star hotel has 196 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center. Centrally located in Victoria, the hotel is also a short walk from The Robert Bateman Centre and Victoria Fisherman's Wharf.
Dining
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
Rooms
Inn at Laurel Point's 196 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include free local calls, safes, and ironing boards.
Property features
At Inn at Laurel Point, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for CAD 17 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, a business center, and express check-out.
Guest reviews for Inn at Laurel Point
modern beauty on the waterfront
Everyone
I loved everything about this hotel. It began at check in with a friendly and knowledgeable staff. Delaney helped me sort out a mystery whale watching activity we had booked. We ate in the restaurant twice and the food and service were top notch! But our king suite in Erickson Wing was the best. Beautifully appointed with comfortable furnishings, a patio with lounge where we could enjoy our view of the Inner Harbor, fabulous bathroom, and located between the inner Harbor and Fisherman's Wharf with walking paths to get wherever we wanted to go. It all added up to a memorable weekend in Victoria!
misleading room description, bad hospitality
Everyone
Lets start with the positive; the location is good and the hotel room was clean overall. Now the not so good 1. We booked a room through Orbitz that clearly stated "Harbor View", which in my understanding is that from somewhere through the window, you would at the very least be able to see the harbor. That was completely not true. You have to step out, walk 15 paces and then get a glimpse of it. The staff made no offer to set this right, even though we pointed it out to them. They wanted us to pay extra. They mentioned "you paid through third party, so we cant fix this" -basically a penalty for going through Orbitz ! We wanted some room service, but wanted to sit outside and enjoy the sunset while eating. Me to the restaurant desk: " Can I order food through room service " Restaurant Desk : "Oh room service,,, why don't you ask the front desk" Front Desk Person: " why don't you call from your room" Me: I'm sitting outside, I just want a dessert. Can I get some there without having to go back to room and wait there" Front Desk: " Sorry, go to the restaurant" After some convincing, I eventually managed to place the order, but still had to come back to pick it up myself. Oh and they wouldn't take order for what I wanted as it was still 9:15 and that dessert was only available after 10pm... its a dessert sitting in your fridge. They could easily have made it happen if they were so inclined. This was clearly nowhere close to a 4-star hotel service.
wonderfully staffed and serviced!!!
Everyone
A lovely hotel on the harbor, without the price tag of some others. So close to all of the nearby attractions that it is just a few minutes walk, yet enough of a distance that you are away from the bustle. The room was spacious and well cared for. But the attribute that made our visit so memorable was the care and attention of the staff! Highly recommend!
wonderfully staffed and serviced!!!
Everyone
A lovely hotel on the harbor, without the price tag of some others, so close walking all the nearby attractions. The room was spacious and well cared for. But the attribute that made our visit so memorable was the care and attention of the staff! Highly recommend!
nice hotel steps away from the clipper victoria f
Everyone
Spacious room. Beautiful bathroom! Nice view from balcony in room on Erikson wing. Hotel lobby underwhelming, very limited seating in lobby - but overall this is a very minor issue in the hotel stay.
beautiful setting, best place to stay in victoria
Everyone
In traveling many times to and from Victoria by ferry, I told myself one day I'd stay here. So glad I did! While it is located on the Inner Harbor, the extensive grounds make it a quiet place away from the hustle and bustle of Downtown Victoria. The staff is so very helpful and friendly. The room was wonderfully comfortable, and our patio door opened to view the Zen Garden. So peaceful and relaxing. Self parking was easy, and the fee is typical of any place in the downtown area.
Review comment
Louise - Guest Experience responded on Jun 28, 2016
Thank you for your review. We are so glad that you enjoyed our location and Japanese garden. We are happy to hear that you were able to relax during your stay and hope to welcome you back!
we loved the staff and location
Everyone
From the cleanness of the rooms to the view to the super friendly staff and amazing food at the restaurant I give this place a 5 star rating all the way around. I will always look for this place first when coming to Victoria. Even the bellguy went out of his way and he remember us and our room numbers after 4 days of staying there. The beds are super comfortable and it is right on the water with a little porch. We opened the door so we woke up to the sounds of birds and boats. And the food at the restaurant was the best of any place else we ate in Victoria. I just can't say enough nice things about this place.
Review comment
Louise - Guest Experience Inn at Laurel Point responded on May 3, 2016
Thanks so much for your review, we're so glad that you enjoyed your stay. It sounds as though you covered a lot of ground while you were here with your mom.We look forward to your next visit, see you soon!
special treat
GetawayWithFriends
Our party had two rooms. The Erickson wing is expensive but extremely beautiful with huge rooms overlooking an Asian style reflecting pool. It would be a very special treat. Oir room was perfectly appointed, had a good view. We enjoyed breakfast on the deck overlooking the harbor. There is a harbor trail just outside the property. You could walk for miles. It is a ten minute walk to the action downtown. We enjoyed it.
nice location staff friendly
Families
Just in for the weekend. Perfect location on the water.
great
Couples
Great hotel. Clean with a nice view. Close to town.
Thank you for your review, we are so glad that you enjoyed the view from your Erickson Wing balcony - those rooms are pretty spectacular. We hope to see you again soon!