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Best Western Plus Inner Harbour

3.0 out of 5.0

Recent guest reviews

Excellent location. Spacious room overlooking the inner harbour & park, comfortable bed. Staff is happy, friendly, professional & helpful. A great stay, as always, but made extra special by having our 35th wedding anniversary acknowledged on arrival & with a card & chocolate in our room.

It was our first visit to Victoria in over 20 years so we wanted a hotel close to the waterfront that didn’t cost an arm and a leg. We chose the Best Western Plus Inner Harbour based upon price, location and TA ratings. We’re very pleased with the choice. Check-in was a breeze and in no time we were in our well-appointed two-queen room. The room had all the amenities we could ask for: flat-screen TV, comfortable work desk, dresser, two easy chairs with table, nice bathroom, small but well-equipped kitchenette with cozy nook, zippy wifi and a nice balcony. Not sure how we lucked out but we got a decent view of the harbour even though it was supposed to be a park view. The bed was very comfortable and the room, while not extremely spacious, never made us feel cramped. From the front desk to maintenance to breakfast room and housekeeping, staff were always pleasant and courteous. Complimentary breakfast featured several hot items and was definitely at the top end of the scale. Location was very convenient to downtown attractions like the harbour, the Empress Hotel, the BC Legislature and ferries. Senior/AARP rates were quite reasonable for what we were getting, only $130/night plus tax, and secure parking at $12/day was well-priced too. Granted is was December and the low season, but we still felt that value was excellent. We’d definitely stay here again and have already booked our next trip this spring. No hesitation giving this hotel 5 stars out of 5.

Great stay, will be staying again next week. Only complaint is that the fridge was noisy and there was lots of hallway noise in the morning. Check In and out was quick and pleasant. Breakfast was great

We enjoy this hotel. The staff is amazing, friendly and professional. The rooms are clean and comfortable. It is a terrific location, easy walk into town, or the other direction on a beautiful walking path along the harbor. We appreciate the nice variety in the breakfast as well. We came here for our anniversary, and liked it so much we brought our whole family back for New Years! And.....We have already booked for next year. 😉

I stayed here in early December with my husband for 2 nights. We caught the BC Ferry Connector from Vancouver airport, and the final stop of the bus in Victoria was an easy 10 minute walk from the hotel. I had prepaid for the stay, and check in was very easy and the ladies behind the counter were very friendly. I recall them taking a $50 security deposit (purchase authorisation) from our credit card. No big deal. Our room was on the 7th floor, had a 'partial' view of the harbour (full view we thought!) and was very spacious. The bathroom is looking a little tired, but other than that, everything had been thought of. There was a small kitchen, with dining table and chairs, two armchairs plus a work desk and chair. The bed was so amazingly comfy. Out of the all the hotels we stayed at in Canada (4) this bed was the best by far! The rate includes breakfast, and this was perfectly fine. Eggs, bacon, potatoes, etc, plus the usual cereals, yoghurt, pastries, breads. Husband said coffee wasn't the nicest. We used the underground parking on the second night, and it was good value ($9 or $12 - sorry I can't remember!!).. The hotel is also in a fantastic position - a few minutes walk to the Royal BC Museum, and a 10 minute walk to the centre of the city, including lots of restaurants, shopping etc. We really enjoyed our stay at this hotel and would not hesitate to stay here again, and will recommend to friends and family. Thanks to the staff for making our stay really lovely! Congrats to the whole team :)

Staff were extremely helpful. Hotel was very close to the harbour and Parliament buildings. Room was very quiet and a very good breakfast was included. Lobby has some beautiful wood pieces and service was excellent.

Wonderful location to tour Victoria. Everything in within walking distance including shops, coffee houses and restaurants and ocean trails. Friendly staff and pleasant hotel to use as ones base for this city.

This hotel is awesome. Great location near legislature and harbour. Everything within walking distance. Modern large room, king bed, sofa, great little kitchenette and great balcony. All amenities included. Best hot breakfast seen at any hotel, so many choices. Really nice hot tub and saunas. Even though we were not on the harbour side we had views of the BC legislature and Olympic mountains. Highly recommend this hotel.

We have stayed here twice now and will continue to do so as it is clean and the staff are very friendly / the food served at breakfast was also very good a nice selection for anyone /its location is ideal as its a short walk to all the attractions and you can park for free.

This is an excellent place to stay and very convenient to downtown and ferry docks. Very clean and well maintained. Large room with plenty of working room. The staff was very friendly and helpful. Nice hot tub to soak away to cold at this time of the year. Will stay here again.

412 Quebec Street Victoria BC

Hotel highlights

  • Walking distance to British Columbia Parliament Building
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Located in Inner Harbour, Best Western Plus Inner Harbour is next to popular attractions like Victoria Clipper Ferry Terminal and Victoria Harbour. This 3-star hotel has 74 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. Centrally located in Victoria, the hotel is also a short walk from Legislative Assembly of British Columbia and The Robert Bateman Centre.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


All 74 rooms feature balconies or patios, microwaves, and refrigerators. Guests can expect to find free WiFi and 37-inch flat-screen TVs with cable channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.

Property features

Guests staying at Best Western Plus Inner Harbour enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. Self parking is offered for CAD 12.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Balcony, Park View

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1956 reviews