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Best Western Plus Inner Harbour

3.0 out of 5.0

Recent guest reviews

A two block walk from the Coho Ferry, three blocks to the Empress and downtown Victoria! A quiet and clean hotel with up to date, remodeled rooms. Complimentary breakfast is a plus. Great place to stay, and affordable.

The staff is very pleasant and well informed about the area. The breakfast room has an exceptional variety of food and the staff is very friendly. The buffet breakfast has different hot food everyday along with choices of waffles, pancakes, cereal,yogurtt etc.

Very nice hotel within walking distance to downtown and other interesting points. The breakfast was amazing lots to choose from and the lady attending the breakfast kept it stocked up all the time. The cleanliness of this hotel was exemplary the staff were very helpful and friendly. I would certainly stay there again and recommend it to my friends .

Best Western Plus Inner Harbour is the best place to stay in the area if you want to enjoy downtown Victoria experience day and night with or without family. great location near the parliament house and several key Victoria's attractions for family and solo.

Excellent location, walking distance to many restaurants and tourist attractions, reasonable prices, excellent breakfast, friendly staff, some rooms with a nice view, underground parking with a surcharge. Pool is seasonal.

This is our second stay at the BWPIH, our first was three years ago in March - each occasion for a two-week duration. We had originally chosen the BEPIH because it is a smoke-free pet-free hotel, includes breakfast, and because it has king-size beds with pillow-top mattresses. Additional “pluses” include availability of reduced rates for extended stays in some winter months, gated underground parking, small kitchenette, great location (walking distance to the Parliament buildings, Royal B.C. Museum, Robert Bateman Gallery, fisherman‘s wharf, and many other downtown Victoria attractions), and a beautiful view overlooking the Inner Harbour with its constant activity of ferries, boats, float planes and water taxis. But the staff and management set this hotel apart from others. Yes, they are friendly and helpful, and yes, the hotel is well kept with high standards of cleanliness and organization. But their attention to detail and responsiveness are truly exemplary. Two examples will illustrate. We arrived late afternoon, checked in, and our room on the seventh floor was fine. When we went to bed, however, we thought that maybe the pillow-top mattress was getting a bit tired and saggy, but maybe we were just tired after a long day of traveling. But upon reflection in the morning we decided to raise it with the front desk after breakfast. Rather than the typical response that they would see if another room might be available later in the day, etc., our concern was graciously accepted and that maintenance would come and check in an hour or so. They arrived just before 10 am - with a brand new mattress in tow - which was in place within ten minutes and they were gone! The second example relates to a sluggishly draining toilet, which often requires several calls to get a response, and sometimes not until it overflows. The third or fourth day in, I thought that the toilet was draining poorly, so I made a mental note to mention it at the front desk. But I forgot and we went out for the morning. When we got back after lunch, maintenance was there with a “clean out snake” doing the needful. Apparently, the cleaning person noticed the slow-draining fixture and arranged to have it tended to before the problem got worse. We have travelled a lot, and have never seen such prompt service. Since our last visit three years ago, we noticed a number of improvements/upgrades to the facility which again indicates an attentiveness to providing guests with top-quality service!!

First time I have been upgraded to the top floor with a harbor view and I loved it.If you enjoy views as a part of your vacation experience as I do this is a good choice to watch the coming and goings of the inner harbor. The hotel itself is quaint and on the small side Good location Nice clean rooms with balconies and small kitchenette makes for very good value Comfortable beds Staff have allways been very friendly on all my stays Parking on site No restaurant or bar but they do provide a reasonable breakfast with coffee,tea etc in an eating area

everything from checking in ,the room,the view ,the staff and the breakfast was fantastic. 5 days stopping at different hotels around Vancouver Island and this was the best buy a long way. Would highly recommend to anyone coming to Victoria

We have stayed at this hotel on a few occasions. Great location,great rooms and great views. Coming back in April and wondering about coffee makers in the room. Do they use pods now? When we have stayed here, we have been able to walk almost everywhere. Great place to stay. Highly recommend

Great value, clean comfortable room, within walking distance of much of Victoria. Buffet breakfast was good for getting you started for a day of sightseeing. Very helpful staff. This was our second time staying there,

412 Quebec Street Victoria BC

Hotel highlights

  • Walking distance to British Columbia Parliament Building
  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • 24-hour fitness center

Located in James Bay, Best Western Plus Inner Harbour is next to popular attractions like Victoria Clipper Ferry Terminal and Victoria Harbour. This 74-room, 3-star hotel welcomes guests with in-room amenities like balconies, refrigerators, and microwaves. Centrally located in Victoria, the hotel is also a short walk from Legislative Assembly of British Columbia and The Robert Bateman Centre.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


All 74 rooms feature balconies or patios, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with cable channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.

Property features

Guests staying at Best Western Plus Inner Harbour enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. Self parking is offered for CAD 12.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend this hotel

Total of 1984 reviews