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Best Western Plus Inner Harbour

3.0 out of 5.0

Recent guest reviews

We have stayed at this hotel before and it is just as great as ever. Staff are so helpful and accommodating--they must have a super training programme there for staff. Included breakfast is very varied and wellprepared. rooms have a wee kitchen and balcony which is a big plus. Love the views from our balcony. Decided to stay an extra night. As the hotel was almost fully booked,we had to change rooms--no problem--just packed everything up and staff moved all our stuff. No a/c but balconies with large doors to open save the day..Location is superb. We definitely will stay here again!

Quiet, spacious 1 bedroom suite, close to all attractions if you don't mind a leisurely stroll. Breakfast was good but needed more warm food options (form of eggs provided, less fatty bacon). Parking and rollaway bed should be included in the costly price of the room.

This hotel was in a spectacular location and served our family perfectly! The hotel was just a short 2 minute walk from downtown Victoria where most of the tourist attractions are, and a 30 second walk from the British Columbia parliament buildings (which are beautiful)! The hotel is also just a few minutes from fisherman's warf which was also beautiful. The wifi in the hotel was very reliable, and our room had a very modern feel to it. There was no AC; however, even though it was very hot outside when we visited, because the hotel is on the harbour it wasn't bad at all! We kept our balcony door open, which we felt perfectly safe doing, as well as the fan turned on (which was provided). Staff was very friendly and always willing to offer assistance. Only suggestion would be improving the breakfasts- we loved having the complimentary breakfast; however, we felt that the options were limited for the price we were paying to stay in the hotel. Overall, this hotel offered a great stay and if I ever visit Victoria again I would try to book this hotel again due to its great location and hospitality.

We stayed here July 18. We arrived in Victoria by ferry and this property is very close to where you disembark from the ferries. We arrived a little early and they had our room ready. Our room had a kitchenette which was nice. The room itself was a little small but it had a balcony facing the harbor which was nice. There is a fee for parking, however the parking is in an underground garage and very secure. The only issue we had was with the TV remote and it was replaced immediately. Kristen at the front desk was wonderful to work with and had lots of information about the city that was very helpful. Breakfast was the typical Best Western standard fare. There are guest laundry facilities. This property is also within walking distance to many restaurants and historic places. We will definitely stay here again.

This best Western is very close to the Coho Ferry and centrally located to the harbor and Parliament and the Science Center. We rented a car to drive to Wild Play and for dinner the first night but we were able to walk most other places of interest. We had the Pent House because of the number of people and it is quite a lovely layout with views to Washington and the Olympic Mountains and to Victoria Harbor. Wrap around deck plus outdoor seating makes it a great place to stay.

Hotel is over-priced, probably due to it's location & the season. Needs updating to warrant the PLUS status of Best Western. Breakfast items were rather boring and the eating area was very crowded. Better accommodations for this could be made. Other PLUS rated Best Western offer meet-and-greet happy hours and/or some occasion or something in the lobby area....nothing was offered here.Didn't meet our expectations and unfortunately we won't be returning.

We made this booking with short notice so were glad to get the one bedroom suite for a 3 day get away mid week. Location of this hotel is it's best feature. Our suite was clean but the decor is quite outdated and the bathroom really needs a facelift. Everything just looks tired. I realize there is probably little incentive to freshen things up as the tourism is constant year round. Still, when and if we return, we will look at other choices.

This is a very nice hotel in a great location. The staff was very friendly and helpful. Nice room amenities; large room with kitchenette and balcony. Very clean! It is steps away from the inner harbor and Parliament building. Excellent breakfast buffet; frittatas, sausage and hash browns with everything else you could possibly think of to eat. There is a $12 per night parking fee for their underground parking garage. We would definitely stay there again!

Every year I visit Victoria with my sisters. We always stay down near the inner harbor, as there is so much to do that is within walking distance. This year we stayed at Best Western. I was pleased with the room size, and that it had a small separate kitchen, this was very handy. I think the Best Western could have splurged a little more and put water in the rooms, instead of charging you per bottle at the desk. Also robes would have been nice as but was told they are only for the Penthouse and Suites. You would think for $300.00 a night they could have provided them. One thing to note is that they do not have air conditioning, but do have a small far, the windows open. Now this did not bother me and I was actually happy to have the windows open, and a quiet night and good sleep. I have rarely had a good nights sleep in a hotel with a noisy air conditioner, even with ear plugs. Oh yes they sever breakfast and have good coffee. I would definitely stay at this hotel again.

We stayed overnight at the Best Western Hotel in a 2bedr penthouse suite with friends and had a great time. Clean with comfortable beds. (better than bed at home!) Service with a smile and great complimentary breakfast. Kitchen in unit was great. Location is excellent to everything in Victoria inner harbour. We walked everywhere. We have stayed in this hotel last Dec. in a single room and we also had a great experience. An older hotel that has been modernized with great comfortable beds and super location.

412 Quebec Street Victoria BC

Hotel highlights

  • Walking distance to British Columbia Parliament Building
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Located in James Bay, Best Western Plus Inner Harbour is next to Victoria Clipper Ferry Terminal and Victoria Harbour. This 3-star hotel has 74 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. It's in central Victoria and also a short walk from British Columbia Parliament Building and Legislative Assembly of British Columbia.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


All 74 rooms feature balconies or patios, microwaves, and refrigerators. Guests can expect to find free WiFi and 37-inch flat-screen TVs with cable channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.

Property features

Guests staying at Best Western Plus Inner Harbour enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. Self parking is offered for CAD 12.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Balcony, Residential View

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Balcony, Park View

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Balcony, Partial Harbour View

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Balcony, Residential View

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 1815 reviews