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Best Western Plus Carlton Plaza Hotel

3.5 star property

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Restaurant
Exterior
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(35 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(27 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Two Double Suite

  • Sleeps 5
  • Free WiFi

Family Two Queen Room

  • Sleeps 5
  • Free WiFi

King Suite with Kitchenette

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(31 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Victoria

Located in Downtown Victoria, Best Western Plus Carlton Plaza Hotel is adjacent to The McPherson Playhouse and within a 5-minute walk of other popular sights like Market Square. This 3.5-star hotel welcomes guests with 108 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Lower Johnson Street - 1 min walk - 0.0 miles
  • Government Street - 1 min walk - 0.1 miles
  • Chinatown - 3 min walk - 0.2 miles
  • Market Square - 4 min walk - 0.3 miles
  • Victoria Conference Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Hope Key Restaurant - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Renovated in 2019, Best Western Plus Carlton Plaza Hotel offers a gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for CAD 30 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a computer station, express check-out, and laundry facilities.
55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Front of property - evening/night
Strathcona Hotel
Downtown Victoria
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
8.8 out of 10, Excellent, 1,847 reviews
$164 nightly
The price is $190
May 31 - Jun 1
Total with taxes and fees
Strathcona Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

What's there to do within easy reach of Best Western Plus Carlton Plaza Hotel?

This hotel is situated in Downtown Victoria within a short 14-minute walk of Victoria Harbour and also 18 minutes on foot from Victoria Clipper Ferry Terminal. You'll also find Government Street and Royal BC Museum less than a mile away.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Jun 9, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Carlton Plaza Hotel?

Yes, valet parking is offered for CAD 30 per day with in/out privileges. An electric car charging station is also available for guests.

Does Best Western Plus Carlton Plaza Hotel have a casino at the property?

No, Best Western Plus Carlton Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Carlton Plaza Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Carlton Plaza Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a kitchen.

Are there hot tubs at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Carlton Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Carlton Plaza Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Will Best Western Plus Carlton Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Carlton Plaza Hotel though service animals are welcome.

Are there connecting rooms at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Carlton Plaza Hotel?

The closest major airport to Best Western Plus Carlton Plaza Hotel is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 16.2 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Carlton Plaza Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Carlton Plaza Hotel.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 951 out of 1470 reviews
Rating 8 - Good. 341 out of 1470 reviews
Rating 6 - Okay. 111 out of 1470 reviews
Rating 4 - Poor. 35 out of 1470 reviews
Rating 2 - Terrible. 32 out of 1470 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the beds were comfy, and we had all we needed for our weekend stay. Great location with plenty of shopping, sight-seeing, and food options close by.
Stayed 3 nights in May 2026

10/10 Excellent

Wai- Han

Stayed 2 nights in Feb 2026

10/10 Excellent

Darren

Stayed 1 night in Feb 2026

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing, all staff were extremely friendly and helpful. Suite was perfect and went beyond our expectations. Location is perfect for walking as very central to everything! We had a great stay!
Stayed 2 nights in Feb 2026

10/10 Excellent

Caridad

Stayed 1 night in Feb 2026

10/10 Excellent

Brad

Stayed 2 nights in Feb 2026

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities
Clean modern room, great restaurant and most importantly: excellent staff Friendly, courteous, really make you feel welcome
Stayed 2 nights in Feb 2026

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, staff was friendly, it was a generally nice experience but nothing extraordinary - which is fine - we only stayed two nights but we had all that we needed :)
Stayed 2 nights in Feb 2026

8/10 Good

Donovan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good and very clean. Great location
Stayed 2 nights in Feb 2026

10/10 Excellent

Jesse and Britt

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect suite!! Very helpful staff. We had a great trip and the hotel was perfect!! Slept in until 10am in an awesome king bed. Large private patio. Very quiet for being right downtown. Close walking distance to everything!! Will definitely book again!
Stayed 3 nights in Feb 2026

8/10 Good

Heather

Stayed 2 nights in Feb 2026

10/10 Excellent

DOUGLAS

Liked: Cleanliness, amenities
Sylvia at the front desk was very cheerful and helpful. Room was very clean, good value.
Stayed 1 night in Feb 2026

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well appointed, comfortable, and enough pillows and blankets for all 3 of us. One star off because the shower went cold after about two minutes in the morning.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and spacious
Stayed 1 night in Feb 2026

8/10 Good

Huzair

Stayed 1 night in Feb 2026

10/10 Excellent

Finn

Stayed 2 nights in Feb 2026

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
The staff were very courteous and helpful!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing private comfortable and spacious....the restaurant was so delicious and the staff was so kind and helpful 10/10 would definitely stay many more times!!! And the location was so central!!!;
Stayed 1 night in Feb 2026

10/10 Excellent

Blair

Super friendly staff, helpful. Clean rooms
Stayed 1 night in Feb 2026

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Most impressed with the staff and their professionalism, how someone named Nick would send the occasional check in texts, room service was super prompt, and the special gifts and treatment for our anniversary were a lovely touch.
Stayed 2 nights in Feb 2026

6/10 Okay

Minyoung

Liked: Staff & service
Room cleaning was not done well.
Stayed 5 nights in Feb 2026

10/10 Excellent

Luisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service at the front desk was phenomenal! Room and entire hotel spotless. Bed soooo comfortable!!
Stayed 1 night in Feb 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, thanks Silvia! Very comfortable and clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

Jiani

Stayed 4 nights in Feb 2026

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