Best Western Plus Carlton Plaza Hotel

Edwardian hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk
Gym
Laundry
Parking available

Explore the area

642 Johnson St, Victoria, BC, V8W1M6

Place, Chinatown
‪3 min walk‬
Place, Royal BC Museum
‪13 min walk‬
Place, British Columbia Parliament Building
‪13 min walk‬
Airport, Victoria, BC (YYJ-Victoria Intl.)
‪32 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Exceptional

550 sq ft
Sleeps 6
1 King Bed and 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Exceptional

400 sq ft
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking

Wonderful

Sleeps 2
1 King Bed

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Wonderful

Sleeps 5
2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Excellent

Sleeps 3
2 Double Beds

About the neighborhood

Victoria

Located in Downtown Victoria, Best Western Plus Carlton Plaza Hotel is adjacent to The McPherson Playhouse and within a 5-minute walk of other popular sights like Market Square. This 108-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a gym.

What's nearby

Chinatown - 3 min walk - 0.2 miles
Royal BC Museum - 13 min walk - 0.7 miles
British Columbia Parliament Building - 13 min walk - 0.7 miles
Victoria Harbour - 13 min walk - 0.7 miles
Victoria Clipper Ferry Terminal - 15 min walk - 0.8 miles

Getting around

Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

‪The Vicious Poodle - ‬2 min walk
‪Starbucks - ‬3 min walk
‪Toratiki - ‬4 min walk
‪John's Place Restaurant - ‬2 min walk
‪The Mint - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian hotel with a fitness center and a 24-hour business center

Renovated in 2019, Best Western Plus Carlton Plaza Hotel offers a gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for CAD 20 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a computer station, express check-out, and laundry facilities.

55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center.

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$116 nightly

Nov 2 - Nov 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Offsite parking available (CAD 16 per day)
Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
A restaurant

Things to do

Gym
TV in common areas

Family friendly

In-room crib
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business center
Computer station

Accessibility

Elevator

1 building
7 floors
Built in 1912
Edwardian architecture
Renovated entire property - December 2019
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

55-inch TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Valet parking fee: CAD 20 per day (in/out privileges)
Nearby parking fee: CAD 16 per day (591 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CAD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 19

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Parking has height restrictions.

Property is also known as

Best Western Carlton Hotel

Best Western Carlton Plaza Hotel

Best Western Plus Carlton

Best Western Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Victoria

Carlton Plaza Hotel

Hotel Best Western Carlton

Hotel Carlton Plaza

Victoria Best Western

Best Western Victoria

Best Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

What's there to do within easy reach of Best Western Plus Carlton Plaza Hotel?

This hotel is situated in Downtown Victoria within a short 14-minute walk of Victoria Harbour and also 18 minutes on foot from Victoria Clipper Ferry Terminal. You'll also find Royal BC Museum and Save-On-Foods Memorial Centre less than a mile away.

Will I be able to park at Best Western Plus Carlton Plaza Hotel?

Yes, valet parking is offered for CAD 20 per day with in/out privileges. Electric car charging is also available for guests.

Does Best Western Plus Carlton Plaza Hotel have a casino at the property?

No, Best Western Plus Carlton Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Carlton Plaza Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Plus Carlton Plaza Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include kitchens and city views.

Does Best Western Plus Carlton Plaza Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Carlton Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Carlton Plaza Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Will Best Western Plus Carlton Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Carlton Plaza Hotel though service animals are welcome.

Are there connecting rooms at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Carlton Plaza Hotel?

The closest major airport to Best Western Plus Carlton Plaza Hotel is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 16.2 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Carlton Plaza Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Carlton Plaza Hotel.

Best Western Plus Carlton Plaza Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

XIAO BING

Traveled with family

Aug 31, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Property is generally clean. Room is small and dark. It is on a traffic road. Noise from nearby construction, upstairs and downstairs. Parking cost $30. We have to go outside public parking and fed the meter in the morning. not worth the money. Should’ve spent a little bit more to stay closer to the harbour

Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Traveled with family and small children

Jul 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is clean, and all the staff are helpful. We also enjoyed the complimentary fresh-brewed coffee.

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family

Jul 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were given our room extra early and loved the layout and room amenities (kitchenette, couch and TV area). Front desk was super helpful, location was perfect for us. Wished we could have stayed longer.

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Jul 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are friendly and courteous and helpful, and it was very clean and very quiet. We’ll be back.

Stayed 1 night in Jul 2025

10/10 Excellent

Mitch

Traveled with family and small children

Jul 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will stay here again - very nice hotel, great staff, amazing location. The only "downside" is it's street parking or valet for $35 - we opted for valet, which worked out great and given other hotels I've stayed at in big cities are charging $40-60 a night for parking, not bad. Ruby restaurant in the hotel was great and convenient for breakfast. The Thai Massage place was excellent as well. Front desk staff and house keeping were all really nice.

Stayed 3 nights in Jul 2025

10/10 Excellent

Paula

Jul 14, 2025

Stayed 9 nights in Jul 2025

10/10 Excellent

Cristina

Traveled with family

Jul 13, 2025

Liked: Amenities, property conditions & facilities

Very excellence experience

Stayed 1 night in Jul 2025

10/10 Excellent

aastha

Traveled with family

Jul 11, 2025

Liked: Cleanliness, amenities

Spacious room

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Jul 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place centrally located

Comfortable beds, spacious room, nice shower, and quiet. Close proximity to food and interesting places. Try the haunted mini golf a couple blocks away!

Stayed 2 nights in Jul 2025

10/10 Excellent

Monzer

Traveled with family

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All in all very good

Stayed 4 nights in Jul 2025

2/10 Terrible

Rina

Traveled with family

Jul 10, 2025

Liked: Cleanliness

Disliked: Amenities

Bottom floor of one wing is a night club. Got woken up at 1am from loud music. Parking area felt unsafe. Room was very small. Exhaust in bathroom was loud like a jet engine. Room was very clean.

Stayed 2 nights in Jun 2025

8/10 Good

KENLEY

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

10/10 Excellent

Deborah

Traveled with family

Jul 7, 2025

Liked: Cleanliness

Very clean and nice location

Stayed 2 nights in Jun 2025

8/10 Good

James

Traveled with family

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, good value- the heat/AC units blocking the view out the windows are a disaster;). Good staff, quick check in, little bit of a “quality inn” type finish to the room- I expect a little better from a BW plus.. All in all worked well, though I will try the BW plus by the harbor next time:)

Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were wonderful and very friendly!

Stayed 1 night in Jul 2025

8/10 Good

Chantel

Jul 4, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Aakash

Jul 2, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Olha

Traveled with family

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We would definitely stay here again!

Stayed 3 nights in Jun 2025

10/10 Excellent

jenny

Traveled with family and small children

Jul 1, 2025

Liked: Amenities

Staff are very accomodating. We had a very nice unit. 1 separate bedroom with king size bed + queen bed outside and the third bes is a sofa bed. With full kitchen. We were 7 people and it was very convenient and spacious

Stayed 2 nights in Jun 2025

8/10 Good

David

Jul 1, 2025

Liked: Cleanliness

Stayed 1 night in Mar 2025

10/10 Excellent

Sasha, Durham

Traveled with group

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall it was great!

Stayed 1 night in Jun 2025

6/10 Okay

Karen

Traveled with partner

Jun 29, 2025

Disliked: Cleanliness

The room is very clean. The front desk staff very cheery. We were told room had a street view but check it out. Room 524, actually a joke and very deceitful. Each evening we were kept awake with the base from the night club below. Horrible sleep every night.

Stayed 5 nights in Jun 2025

8/10 Good

Lovepreet

Jun 29, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Business traveler

Jun 28, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Why that day

Back in the day you used to be able to check in at 3 PM now it’s 4 PM. You expect to get to your room asap when you get there at 4:30m but my room wasn’t ready. I had to wait another half an hour before it was! When I got to my room everything was fine except for the fact that none of the soap dispensers had soap in them. These are small things, but when you’re super tired after a day at work, you just want to crash and these little things just felt BIG.

Stayed 1 night in Jun 2025