See all properties

Best Western Plus Carlton Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(35 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(27 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Two Double Suite

  • Sleeps 5
  • Free WiFi

Family Two Queen Room

  • Sleeps 5
  • Free WiFi

King Suite with Kitchenette

  • Sleeps 4
  • Free WiFi

King and Queen Suite

  • Sleeps 6
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(31 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Traditional Two Double Room

  • Sleeps 3
  • Free WiFi

Traditional King Room

  • Sleeps 2
  • Free WiFi

King Studio Suite

  • Sleeps 4
  • Free WiFi

You may also like

Ad

Days Inn by Wyndham Victoria On The Harbour

Inner Harbour
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,487 reviews
$167 nightly
The price is $193
May 20 - May 21
Total with taxes and fees
Days Inn by Wyndham Victoria On The Harbour

About the neighborhood

Victoria

Located in Downtown Victoria, Best Western Plus Carlton Plaza Hotel is adjacent to The McPherson Playhouse and within a 5-minute walk of other popular sights like Market Square. This 3.5-star hotel welcomes guests with 108 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Government Street - 1 min walk - 0.1 miles
  • The McPherson Playhouse - 1 min walk - 0.1 miles
  • Chinatown - 3 min walk - 0.2 miles
  • Market Square - 4 min walk - 0.3 miles
  • Victoria Conference Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Hope Key Restaurant - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Renovated in 2019, Best Western Plus Carlton Plaza Hotel offers a gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for CAD 30 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a computer station, express check-out, and laundry facilities.
55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, desk, blackout drapes
Hotel Rialto
Downtown Victoria
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,609 reviews
$217 nightly
The price is $252
May 25 - May 26
Total with taxes and fees
Hotel Rialto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

What's there to do within easy reach of Best Western Plus Carlton Plaza Hotel?

This hotel is situated in Downtown Victoria within a short 14-minute walk of Victoria Harbour and also 18 minutes on foot from Victoria Clipper Ferry Terminal. You'll also find Government Street and Chinatown less than a mile away.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Jun 3, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Carlton Plaza Hotel?

Yes, valet parking is offered for CAD 30 per day with in/out privileges. An electric car charging station is also available for guests.

Does Best Western Plus Carlton Plaza Hotel have a casino at the property?

No, Best Western Plus Carlton Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Carlton Plaza Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Carlton Plaza Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a kitchen.

Are there hot tubs at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Carlton Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Carlton Plaza Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Will Best Western Plus Carlton Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Carlton Plaza Hotel though service animals are welcome.

Are there connecting rooms at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Carlton Plaza Hotel?

The closest major airport to Best Western Plus Carlton Plaza Hotel is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 16.2 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Carlton Plaza Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Carlton Plaza Hotel.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 946 out of 1457 reviews
Rating 8 - Good. 336 out of 1457 reviews
Rating 6 - Okay. 111 out of 1457 reviews
Rating 4 - Poor. 32 out of 1457 reviews
Rating 2 - Terrible. 32 out of 1457 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the beds were comfy, and we had all we needed for our weekend stay. Great location with plenty of shopping, sight-seeing, and food options close by.
Stayed 3 nights in May 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing private comfortable and spacious....the restaurant was so delicious and the staff was so kind and helpful 10/10 would definitely stay many more times!!! And the location was so central!!!;
Stayed 1 night in Feb 2026

10/10 Excellent

Blair

Super friendly staff, helpful. Clean rooms
Stayed 1 night in Feb 2026

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Most impressed with the staff and their professionalism, how someone named Nick would send the occasional check in texts, room service was super prompt, and the special gifts and treatment for our anniversary were a lovely touch.
Stayed 2 nights in Feb 2026

6/10 Okay

Minyoung

Liked: Staff & service
Room cleaning was not done well.
Stayed 5 nights in Feb 2026

10/10 Excellent

Luisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service at the front desk was phenomenal! Room and entire hotel spotless. Bed soooo comfortable!!
Stayed 1 night in Feb 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, thanks Silvia! Very comfortable and clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

Jiani

Stayed 4 nights in Feb 2026

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
room was fantastic and staff was helpful and very friendly! Hotel and room were clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Françoise

Liked: Cleanliness, amenities, property conditions & facilities
We had a suite with a kitchenette, it was lovely! Location is the best, walking distance to everywhere! They offer valet parking but it’s $20 day! The only thing is that there is construction just across the street which makes it a bit noisy starting at 7:00 am! Staff were are very nice and courteous , Overall very happy with our 5 days stay!
Stayed 4 nights in Feb 2026

10/10 Excellent

Alan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were invariably courteous. The valet service was excellent.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Location is perfect - close to everything downtown Valet parking is a bonus !! ( don’t have to try and find parking etc ) Staff was amazing - very helpful and great customer service Our rooms were clean and spacious Will definitely be back !!
Stayed 3 nights in Feb 2026

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Great stay at Best Western Plus on Johnson Street in Victoria. The staff are friendly and responsive, requests were handled quickly, and housekeeping was flexible and accommodating. Comfortable and convenient experience — would recommend!
Stayed 22 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Marc Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

jawd

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

8/10 Good

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great location, clean, good staff communication. Cons: noise level from hallway/neighbour (large gap underneath door), heater in room can be loud when it's running
Stayed 6 nights in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Gaganjot, Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good service !
Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Stayed 1 night in Jan 2026

4/10 Poor

Laureen

The guest I booked for reported that the front desk was not very cheerful when the guest reported that the bar was very loud and she couldn't get to sleep. She was offered ear plugs, but it was not a restful time there. The other guest who was on the 9th floor also reported hearing the loud music from the bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara, Sooke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recent renovations really uplifted the hotel. Clean and modern. Friendly staff. Great breakfast
Stayed 1 night in Jan 2026

8/10 Good

Jenna, Port Alberni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The tub did not drain well. Feet were soaking under water while showering. Drain needs to be fixed/unplugged.
Stayed 1 night in Jan 2026

Hotels