Hotel Dona Palace

4.0 star property
Waterfront hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hotel Dona Palace

Executive Suite | Private spa tub
Interior detail
Junior Suite | Premium bedding, minibar, in-room safe, desk
Executive Suite | Premium bedding, minibar, in-room safe, desk
Junior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
San Marco 391, Venice, VE, 30124
  • St. Mark's Square
    ‪3 min walk‬
  • St. Mark's Basilica
    ‪3 min walk‬
  • Rialto Bridge
    ‪6 min walk‬
  • Venice (VCE-Marco Polo)
    ‪41 min drive‬

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Room options

Royal Suite

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Exclusive Suite (Duchessa)

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Junior Suite (Comfort)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Classic)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Comfort Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Double or Twin Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Venice

Located in Venice City Center, Hotel Dona Palace is next to popular attractions like St. Mark's Square and St. Mark's Basilica. The 27 rooms at this 4-star hotel include minibars, LCD TVs, and premium bedding.

What's nearby

  • St. Mark's Square - 3 min walk - 0.2 miles
  • St. Mark's Basilica - 3 min walk - 0.2 miles
  • Doge's Palace - 5 min walk - 0.3 miles
  • Rialto Bridge - 6 min walk - 0.4 miles
  • Grand Canal - 26 min drive - 2.0 miles

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬1 min walk
  • ‪Caffè Lavena SRL - ‬2 min walk
  • ‪Bar Al Campanile - ‬1 min walk
  • ‪Ristorante La Piazza - ‬2 min walk
  • ‪Aciugheta - ‬2 min walk

About this property

Hotel Dona Palace

Waterfront hotel with a 24-hour front desk and a bar
Hotel Dona Palace features free WiFi in public areas, coffee in a common area, and a library. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this historic hotel include a terrace, a porter/bellhop, and a garden.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include minibars, free newspapers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • VENIXINO

Things to do

  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 90.0 per night
  • Cribs/infant beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day.
Property Registration Number IT027042AIBCLRQXOK

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Frequently asked questions

Is a free cancellation option available at Hotel Dona Palace?

Hotel Dona Palace offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Hotel Dona Palace?

This hotel is situated in Venice City Center, just steps from St. Mark's Square and St. Mark's Basilica, and within a short walk of Rialto Bridge. You'll also find St Mark's Campanile and Doge's Palace less than a mile away.

Is parking available on site at Hotel Dona Palace?

No, this hotel doesn't offer parking.

Does Hotel Dona Palace have a casino at the property?

No, Hotel Dona Palace doesn't have a casino.

Will I find an indoor pool at Hotel Dona Palace?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Dona Palace?

Amenities that appeal to couples at this historic hotel include a minibar and premium bedding in each guestroom with some featuring canal views.

Are there hot tubs at Hotel Dona Palace?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Dona Palace feature a restaurant that includes a breakfast menu?

Yes, Hotel Dona Palace serves a full breakfast for a surcharge each morning at VENIXINO.

Will Hotel Dona Palace allow pets to stay for free?

No, pets aren't allowed at Hotel Dona Palace though service animals are welcome.

Are there connecting rooms at Hotel Dona Palace?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Dona Palace?

The closest major airport to Hotel Dona Palace is Marco Polo Airport (VCE), which is 4.8 mi away.

Are there rooms with balconies at Hotel Dona Palace?

Yes, some guestrooms at Hotel Dona Palace offer a furnished balcony and may feature canal views.

Hotel Dona Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a short weekend stay here for my wife’s birthday and couldn’t have been happier with our stay. The location is extremely convenient to Piazza San Marco and is still a short walk to the Rialto Bridge area. Our room was a very good size, and the bed was very comfortable. We had a nice little balcony with a view of the canal where we could watch the gondolas float by. The breakfast buffet was spectacular with a large assortment of pastries, fruit and juices and included some egg and meat options as well. The hotel really made my wife’s birthday special as well with a wonder full dessert with a birthday candle at breakfast and when we returned to the room after a morning tour we were greeted with an ice bucket of Bellinis and a nice note wishing her a happy birthday. I will book this hotel again in a heartbeat on our next trip to Venice.

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, friendly and accommodating staff and beautiful property and area.
Stayed 1 night in Oct 2024

10/10 Excellent

nalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dona Palace was a lovely boutique hotel. The room was very comfortable, beautiful, quite spacious, light & bright with two windows & well appointed. The breakfast buffet was exceptional! A beautiful spread every morning in a lovely dining area. The location of the hotel is only a few mins walk to St. Mark’s square & the Doge’s Palace… very conveniently located ! Close to an excellent restaurant, Rossopromodoro, recommend by the hotel staff. Enjoyed many delicious meals there. Overall excellent stay at Dona Palace & would recommend it.
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very pretty right on a small canal
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas, Sammamish

Traveled with partner
Liked: Amenities, property conditions & facilities
This is a very nice hotel. Our room was clean, with good air conditioning and quiet. Italian hotel rooms are generally very small by American standards and this property is no different, however it was comfortable for two adults. The bathroom itself is fairly big but it does not have countertop to layout all your toiletries and the shower is a bit small but we managed just fine. The shower has plenty of hot water and has good water pressure. The staff is very attentive. The location is less than 5 minutes to San Marcos square. They have a nice outdoor patio on a small canal where you can enjoy an aperitif before or after dinner. They offer an outstanding breakfast in a beautiful dining room. We enjoyed our stay and would recommend the Hotel Donà Palace to anyone planning a trip to Venice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sammy

Traveled with partner
Liked: Amenities
Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but hard to find

We had a hard time finding the hotel but it was beautiful and the staff was friendly and extremely helpful. Room was big and gorgeous but we could hear noise outside until 1:30 in the morning. Sounded like people moving metal furniture around and scratching the ground. Water taxi directly from the hotel to airport was amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, highly recommended.

First time to Venice, such a great place to visit. Loved the hotel, lovely room clean and tidy. Slept very well. Great staff, location and service. Very much recommended and look forward to coming again very soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on a canal! Staff was so accomodating and pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Stayed 1 night in May 2024

10/10 Excellent

JoAnnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Venecia

Super service. Friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

dennis, humble

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel with everything around it, shops and restaurant's. Would highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Dorothy, Elland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Silvina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, charming property, great service and breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Nanette Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Dona Palace Hotel in Venice Italy and I must say each time I am amazed at how flawlessly managed it is. My room was "home away from home" in every aspect. I love their bed sheets! Grande place and very comfortable in every manner. Thank you for making my visit to Venice so enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff are absolutely amazing.
Stayed 2 nights in Feb 2024

8/10 Good

Mohammad Farouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous, comfortable stay

Fabulous from entering the foyer, beautiful surroundings. desk staff, helpful and friendly. luggage immediately taken to our room. Our room number 45 was big, bath, two sinks, lots of toiletries. Air conditioning, huge comfortable bed. Breakfast was incredible, again staff attentive and friendly. We have been visiting Venice seven years, best hotel we have been in.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We had a canal view and it was very beautiful Central to all the main spots to see Very friendly staff, very helpful with directions and connecting pick ups Very good breakfast too I will go back again if ever if ever in Venice again
Stayed 1 night in Oct 2023

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel. Breakfast room and small bar area are charming. Rooms are comfortable and roomy. Staff is pleasant but could smile more:-)
Stayed 2 nights in Oct 2023

8/10 Good

Judy, Laguna Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay, and the location was very convenient to plaza Santa Marco. The only downfall was the bathroom grout had some mold in the shower area. The staff was very nice, and the room was roomy and clean otherwise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

This is s very nice hotel, and I was quite comfortable here. The breakfast room, bar, patio, and terrace were very nice. Elia, in the bar was a great bartender. He made me something quite tasty. I would certainly stay here again if I wanted to be in the very busy area of San Marco.
Stayed 4 nights in Oct 2023