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Hotel Dona Palace

4.0 out of 5.0

Recent guest reviews

The hotel is clean, pleasant and comfortable. It is wonderfully situated. Close to central attraction and to the vaporetto. The staff is friendly and reliable. The only fallback was the take away breakfast which wss nit tasty at all. Sometimes it is a must to go before breakfast is served. You cannot get a hot drink before hours and the package is poorly equiped.

We stayed at the Dona Palace for my girlfriend's birthday and couldn't recommend the hotel highly enough. Really welcoming and helpful staff who kindly left us some Bellini on ice for our arrival. The hotel itself is clean and classy and our room which was a junior suite, was vast with a whirlpool bath and a canal view down to the bridge of sighs. The breakfast was good and the breakfast room and balcony were beautiful. There was a really nice canalside terrace that would be great for a drink in warmer weather too! Overall, good value for Venice and with st mark's sq a 2 minute saunter and the Rialto bridge 5 mins away, a perfect location.

Wonderful location, lovely rooms, friendly staff and good breakfast. Very good value for how close you are to St Marks Square and it is incredibly quiet considering. The garden outside also backs right onto a canal.

A very nice hotel right by St Mark's Square. Really lovely staff without exception who not only accommodated our requests for an iron, adapter plug and a corkscrew but also left a lovely bottle of prosecco in a champagne chiller on my wife's birthday. Hasten to add hadn't even mentioned it. Would definitely return.

We stayed in the royal suite pictured here and it was a lovely room. Comfy bed with fine linens and pillows. The room was hug and was decorated with very venetian decor. The bathroom was very nice with lots of light and the room had a nice canal view. I would definitely stay here again.

My wife and I recently stayed at Hotel Dona Palace. The staff were very friendly and flexible. The location was really convenient and given the twisted maze of passages and alleyways that is Venice, the hotel was really easy to find. Just find San Marco square and it is around the corner. The breakfast was amazing.

If you are looking for a quiet mid-range hotel in the center of Venice, ... very friendly staff, the classic suite was large, the breakfast was almost perfect, the espresso really good, very close to the markus square and the vaporetto stop. Very nice evening in the small hotel bar with a very good bartender.

Stayed two nights in the suite with an outdoor hot tub although didn’t get time to use it. Hotel is in a good location with its own dock for the water taxi which is convenient. Staff were helpful and pleasant - provided restaurant recommendations and organised water taxis without a problem.

We stayed 4 nights in late November. The hotel is very conveniently located, which suited our plans, just a minute's walk from St. Mark's Basilica and its famous plaza and attractions. (Doge's Palace, Correr Museum, Monumental Library Rooms, etc.) Also conveniently, the hotel is reachable from the St. Marks' Giardinetti waterbus stop with only 1 low bridge to pull your luggage over -- and that bridge (on each my Venice trips) was outfitted with a shallow ramp over the stairs - perhaps a permanent ramp now. The hotel occupies an old palazzo (though the guest rooms are modern.) There is an elevator, which is handy, as so many of the palazzo's-turned-hotels have some snug stairs, plus little interim levels -- 3 steps up here, down a hall, and 2 steps up (or down) again, etc. Even with the elevator here, you may find your room is on a floor that still requires a couple of stairs up or down, mid-hallway. Our room looked out onto the palazzo's courtyard/garden (which in turn, opens onto a side canal - the same canal which the famous Bridge of Sighs crosses)... a lovely, quiet spot (although a bit too chilly in Nov. to sit out and enjoy it.) There is also apparently a roof deck, but I didn't make it up there during my stay (nor do I know if it is available to all guests, or associated with a particular room?) There is 24-hour front desk staff, which we generally found quite friendly and helpful - only one desk staffer did we find a little curt, as if he was fed up with having to deal with tourists. He wasn't rude to us, just abrupt each time and gave off an air that we always seemed to be bothering him, any time we approached with a question, or asked for clarification on his answers. (Still, he answered our questions each time...) Breakfast was included with our reservation - served in a large room that opens out onto an original, medieval-era balcony of the palazzo (that looks down onto the canal below -- leaning out to the right, you can easily see the Bridge of Sighs nearby.) I found the breakfast to be ample and satisfactory, to "load up" with a hearty meal before a long day of sight-seeing. Two or three hot items in chafing dishes (scrambled eggs, bacon, sausages) and the rest cold foods (cereals, breads, yogurts, fruit, juices, prosecco one or two days for mimosas, etc.) My only complaint was the furniture -- unusually low, small round tables (perhaps "cocktail" tables?) - I'm a taller, bigger guy, and the table was too low to comfortably put my legs under, in a normal seated position in the armchairs they had. Our room was comfortable, and big enough for the two of us (me + my mother) to manage the 4 nights without being right on top of each other. A nice touch - upon check-in, a chilled bottle of prosecco was waiting for us in our room - delicious! The bed was the usual -- two twin beds pushed together into one -- but each bed was made up separately, so each night we would pull them apart a little bit, to give ourselves a little space. The mattresses weren't really plush - rather flat and slightly stiff -- but no matter what, after a full day of walking Venice, I had no issues falling asleep quickly. The shower enclosure in the bathroom (which also featured a bidet and a towel warmer) turned out to be the largest one of our Italy trip -- although still probably half the size of a typical American bathtub-sized standard shower stall. (Oddly, our next hotel in Florence had a really massive bathroom space -- but with an even smaller shower "cubicle" -- maybe just 24 inches square! -- in all that empty space.) There's a really good wood-fired pizza restaurant in the same block as the hotel - we ended up eating there twice (Rossopomodoro). There are ATM/cash machines very nearby, and a pharmacy perhaps a 2-3 minute walk away. I would definitely stay here again on a future visit, if my itinerary was to focus in and around the greater St. Mark's area.

Room was immaculate..service superb..breakfast had all you could want!! In a great location. Highly recommend Dona Palace to other travellers. you can get a water taxi or gondola directly to and from the motel.

San Marco 391 Venice VE

Hotel highlights

  • Steps from St. Mark's Basilica and St Mark's Campanile
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in San Marco, Hotel Dona Palace is next to popular attractions like St. Mark's Basilica and St Mark's Campanile. The 27 rooms at this 4-star hotel include minibars, LCD TVs, and premium bedding. Doge's Palace and St. Mark's Square are a short walk from the hotel, which is in the historical district.


For your convenience, breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All 27 air-conditioned rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests staying at Hotel Dona Palace enjoy free WiFi in public areas, laundry facilities, and a garden. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. This historic hotel also has a porter/bellhop.

Room options

Junior Suite (Classic)

Full 1 | Twin 2 | Sleeps 3

Classic Suite

Full 1 | Sleeps 3

Single Room

Twin 1 | Sleeps 1

Executive Suite

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 936 reviews